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iPhone calls going straight to voicemail

contacts on my phone like doctor offices and business contractors are going to my voicemail. They are not blocked. They are added to my contact list, but they appear in red instead of black.

iPhone 14 Pro Max, iOS 16

Posted on Aug 17, 2023 5:10 PM

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Question marked as Top-ranking reply

Posted on Mar 15, 2024 2:47 PM

This fixed it. Not sure if anyone else has tried it but my problem is no more.

93 replies

Mar 7, 2024 5:38 AM in response to MLKAHANE

For days my family calls were going to voicemail with no way of knowing a call was made (not on call log). It was acting like my family phone list was blocked. I finally got it fixed!


Turn off any screen call apps.

Start deleting your BLOCKED CALLS.


After deleting about a dozen, I finally got the phone to ring for calls again. Good luck.

Mar 19, 2024 9:12 AM in response to MLKAHANE

Sorry long post I don’t think it’s the software update.. it happens randomly for me. Doesn’t matter if they’re in my contacts, where I am, connected to WiFi. I’ve had this problem even before I did the latest update.. done a network reset multiple times, all settings reset, new eSIM. Even gone as far as going to Apple to resolve the issue, they ran tests and did a factory reset. They suggested my carrier (Verizon) do a provision done on the line.. That still didn’t work.. I have had 2 replacements sent.. (one was sent back because the camera was replaced and phone did not recognize it). Do not disturb is not on, don’t have the Verizon filter app, silenced unknown callers isn’t on.. called back they had me go in settings/focus/do not disturb/ people on that has allow calls from and it was on favorites.. now changed to everybody.. went in and changed the sleep one too.. hopefully this works..

May 2, 2024 8:09 AM in response to DrJDChambers

Possible Solution: I had the same issue, but only with some callers. I checked the individual contact info, and it did NOT show that the number was blocked. However, I went to Settings -> Phone -> Blocked Contacts and the person's name was listed near the very bottom. Once I unblocked it, it worked fine! I don't know how that particular contact ever got into the Blocked Contacts list, so thinking it might have been a glitch in the latest update.

May 5, 2024 1:44 PM in response to MLKAHANE

The solution for me was to switch to "Do not disturb" BUT, here is the caveat:

I had "Do not disturb" scheduled ONLY overnight, but I it was not ringing during the day either.

It turns out I had to go to control center > Focus mode > Do not disturb OFF.

That's totally counter-intuitive and Apple needs to fix this.

Why do I need to switch off Do not disturb in two different places independently to activate it ???


I am on iOS 17.4.1

iPhone calls going straight to voicemail

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