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iOS 17 gray call screen

I'm sure that I am not the only one. After the IOS 17 update was shocked to see that horrible gray call screen. Who in the technical department decided that was a good idea? and also moving all the buttons to the bottom of the screen. Certainly is vey ugly as far a I'm concerned. I know there's no fix for it here, just getting it of my chest.


[Re-titled by Moderator]

Windows, Windows 10

Posted on Sep 21, 2023 9:29 PM

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Question marked as Top-ranking reply

Posted on Sep 23, 2023 4:50 PM

As I said the call screen has always been black, incoming or outgoing calls. Now with IOS 17 the call screen is an ugly gray color, with all the buttons that used to be in the middle now moved to the bottom. I'm not even sure if apple now why? I put in a request to apple support and was booked for a midday callback, that was 3 days ago.

294 replies

Sep 25, 2023 2:22 AM in response to evan405

evan405 Said:

"I don't want to have to create a contact poster for every contact I have. I'm just saying I would like to have the black call receive screen that's been there for years instead of the ugly gray one."

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Assign a Contact Card to All Contacts:

So how many contacts do you have? There may be a way to assign a particular contact-card (fuilly-black, in this case)across all Contacts. Would that suit your needs?

Oct 8, 2023 3:25 PM in response to JasonElliott

You do realize you're just posting to other users, not to anyone at Apple, don't you? I'm sure the people who came to this thread are well aware of how it looks in iOS 17. So posting them here won't get Apple's attention at all. Tell Apple what you think and the Feedback Link has been posted a few times you can use to tell them.


If you can't find the link, here it is --> Feedback - iPhone - Apple


Oct 12, 2023 6:44 PM in response to Dogcow-Moof

Dogcow-Moof wrote:

What I do or don’t like is irrelevant; rather Apple makes such decisions based upon feedback, so I hope you’ve told them of your feelings on the subject - it’s basically the only way changes get made.

Note I didn’t say I liked the grey, I just have no issues with it.

Feedback - iPhone - Apple

I'm with you. It's just a color for the call screen, which lasts not very long, so to me, it's just not worthy of any angst. But then some people get out of sorts on things, so yes, they need to complain to Apple, if it's a big deal to them. It's just not a big deal to me. I think the people being killed in wars in Ukraine, Israel or the Gaza Strip is a big deal. When you use that perspective, this isn't important at all.

Oct 27, 2023 9:29 AM in response to Patrick Weisser

You're making an assumption Apple believes this is an issue? I kind of don't think they think so. And most users are just getting used to the new background color and out using their phones.


Of course, you can certainly share your thoughts with Apple here --> Feedback - iPhone - Apple


As I said, it's just not an issue for me and I have had no issues adjusting to the grey call screen, the new button layout for calls or the grey background for contacts.

Nov 5, 2023 3:48 PM in response to Mariantaalab

No, I'm not kidding you. You don't own iOS. None of us own iOS. We have a license to use iOS. We also don't pay for iOS. It comes included with our phones. And Apple updates our software and they don't charge us for updates. Because, we don't own iOS.


If you believe Apple needs to give you options, they don't give, then you should tell Apple what you think they need to give you. We are all users here on this user to user only forum. We didn't design iOS. We can't change iOS. You can use this link --> Feedback - iPhone - Apple


Nov 6, 2023 2:27 PM in response to rmmarlow

rmmarlow wrote:

Yes, please create a fix for this. Who in the world thought this was a bright idea? A gray screen, and all the buttons are disorganized.

No one here, on this user to user only forum can create a fix for this. If you want to let Apple know you'd like them to consider changing the call screen, you can let them know here --> Feedback - iPhone - Apple


Nov 17, 2023 12:47 PM in response to holdme

holdme wrote:

The gray screen during calls is terrible. Also, the black-and-white contrast is much better for reading go back to Black please.

This is a user to user only forum. Noe one person here can change anything and Apple doesn't read these posts for feedback. If you want to tell Apple what you think, you can use this link --> Feedback - iPhone - Apple


Nov 19, 2023 8:17 AM in response to holdme

@HoldMe - If nothing can be done at present due to a design change being unconditionally forced on us (as is the case with the gray call screen), then I have also found it is acceptable to suggest a positive change, such as Apple adding a toggle switch in Settings users can turn on to have Dark Mode applied to the Call Screen as it once was, or have a default image applied to the call screen for numbers not in your contacts, or contacts without, “posters” as they are called. I think the action you proposed in your deleted post is good to do, as it definitely gets word to Apple about the difficulty you are having with the gray call screen, but the officially approved method of providing feedback to Apple is through their feedback page here: Feedback - iPhone - Apple 


While it is said Apple personnel never read posts on this forum, I do believe expressing your opinions here in a positive way can create solidarity with other users sharing your concerns, and they can in turn be stirred to provide feedback to Apple through approved channels. Let’s hope Apple makes this right for all of their users soon by simply giving us a choice in Settings.


[Edited by Moderator]

Nov 20, 2023 10:05 AM in response to tog96

tog96 wrote:

Outgoing call screen gray after update of iOS. How to get it back to black the way used to be.? and the contacts now have a horrible yellow background. What is going on, please change it back.

You cannot change it. And you are not writing Apple on this user to user only forum. No one here can change anything.


If you want to let Apple know your thoughts, you can use this link --> Feedback - iPhone - Apple


iOS 17 gray call screen

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