iOS 17 gray call screen

I'm sure that I am not the only one. After the IOS 17 update was shocked to see that horrible gray call screen. Who in the technical department decided that was a good idea? and also moving all the buttons to the bottom of the screen. Certainly is vey ugly as far a I'm concerned. I know there's no fix for it here, just getting it of my chest.


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Windows, Windows 10

Posted on Sep 21, 2023 9:29 PM

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Question marked as Top-ranking reply

Posted on Sep 24, 2023 7:43 PM

Then tell Apple here:


Feedback - iPhone - Apple


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294 replies

Nov 30, 2023 5:37 PM in response to Dogcow-Moof

@Dogcow-Moof: Unfortunately, while that video can help for contacts, it really doesn't solve the main grey screen issue. If you go into contacts and press to call them, it will automatically dial, so there is no need to see the keypad numbers. So the grey screen doesn't make a difference with that.


But if you are calling a new number, or a number not in your contacts, then you can't change the screen color for that. And it you are in a bright place, or have bad eyes, you can't see that screen properly all the time, due to the lack of contrast between the grey screen and white letters.


Now, before you say "Go tell Apple" again, I have actually sent a complaint about this issue and a request that it either be changed back or that they allow us to change that color for all calls. And I listed the above reasons for my complaint. I have yet to hear back from them. Though they may be swimming through tons of complaints about this latest update and either not gotten to mine yet. Or (and this is more probable), they simply don't have the time to reply to everyone, so they focus on replying only to the more serious issues. Of which, this would not be considered serious.


That being said, a lack of reply doesn't mean they won't look into this issue and try to fix it in the future.


I do agree with you, in that more people who have an issue with this should contact Apple about it, and hope that if enough of us complain, they will do something about it.


And I do appreciate your video, even if it is not a fix to the crux of the problem, because I had no idea I could just change the background color of contacts without adding a photo. I never wanted to add photos, so I never edited that, or knew I could fiddle with monograms or color on my contacts. So, I am grateful that you posted that video. Thank you, very much.

Oct 10, 2023 7:26 PM in response to Allik64

Allik64 wrote:

Yep. I’ve posted many things which are ignored. Maybe I’ll find the time to contact them a few more times.

If you mean they didn't respond to you, they simply don't respond to feedback via the feedback link. But they DO read what people send to them using the link. It's made clear at the top of the form:


"Use the form below to send us your comments. We read all feedback carefully, but we are unable to respond to each submission individually. If you provide your email address, you agree that we may contact you to better understand the comments you submitted."


If this isn't what you meant, please explain.

Nov 5, 2023 3:48 PM in response to Mariantaalab

No, I'm not kidding you. You don't own iOS. None of us own iOS. We have a license to use iOS. We also don't pay for iOS. It comes included with our phones. And Apple updates our software and they don't charge us for updates. Because, we don't own iOS.


If you believe Apple needs to give you options, they don't give, then you should tell Apple what you think they need to give you. We are all users here on this user to user only forum. We didn't design iOS. We can't change iOS. You can use this link --> Feedback - iPhone - Apple


Nov 6, 2023 5:21 PM in response to Patrick Weisser

I appreciate the time and effort you put into sharing your thoughts. But they are wasted here. No one here works for Apple or had anything to do with any of the changes. We can't change anything back. We either learn to live with the changes and go on with our lives (what I have done) or if anyone finds the changes objectionable enough, they should use the feedback link which has been posted multiple times throughout this thread to let Apple know what they think.


Personally, I don't have any issues with the realignment of the call buttons. I've gotten quite used to them. I have even asked people I work with if the new call button layout is causing them any issues. To my surprise, not only did they say they weren't having issues, almost of them hadn't even noticed the layout had changed. My partner didn't even notice they had changed and he's 75 years old and seems to have no problems with the change.


Again, some people adjust to change easier than others or are completely unaware anything is different.

Nov 17, 2023 12:47 PM in response to holdme

holdme wrote:

The gray screen during calls is terrible. Also, the black-and-white contrast is much better for reading go back to Black please.

This is a user to user only forum. Noe one person here can change anything and Apple doesn't read these posts for feedback. If you want to tell Apple what you think, you can use this link --> Feedback - iPhone - Apple


Nov 27, 2023 3:01 AM in response to Patrick Weisser

Apple explicitly set up this site for Apple users to help other Apple users, not to monitor it for feedback, which is why they have a site just for that (along with Apple Support, of course).


They monitor for violations of the forum rules and other forbidden content, but that's pretty much it.


Finally, out of the many millions of iOS 17 users, and given decades of being here, I wouldn't call the complaints about this issue "blowing up" at all.


Certainly I understand if you don't like it, and that's why I urge those who agree to let Apple know somewhere where they will read your complaints:


Feedback - iPhone - Apple

Nov 27, 2023 5:47 PM in response to iPhoneFan1960

I'm sure there are plenty of people in this thread, on this user to user only forum, who agree with you. None of them can take your or anyone's else's feedback to change anything back. Apple isn't here, nor do they participate here. You might have known that if you read past the first post, which you evidently didn't do.


If you want Apple to hear you, you need to use this link to share your thoughts with them --> Feedback - iPhone - Apple


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iOS 17 gray call screen

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