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iOS 17 gray call screen

I'm sure that I am not the only one. After the IOS 17 update was shocked to see that horrible gray call screen. Who in the technical department decided that was a good idea? and also moving all the buttons to the bottom of the screen. Certainly is vey ugly as far a I'm concerned. I know there's no fix for it here, just getting it of my chest.


[Re-titled by Moderator]

Windows, Windows 10

Posted on Sep 21, 2023 9:29 PM

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Question marked as Top-ranking reply

Posted on Sep 23, 2023 4:50 PM

As I said the call screen has always been black, incoming or outgoing calls. Now with IOS 17 the call screen is an ugly gray color, with all the buttons that used to be in the middle now moved to the bottom. I'm not even sure if apple now why? I put in a request to apple support and was booked for a midday callback, that was 3 days ago.

294 replies

Nov 6, 2023 5:21 PM in response to Patrick Weisser

I appreciate the time and effort you put into sharing your thoughts. But they are wasted here. No one here works for Apple or had anything to do with any of the changes. We can't change anything back. We either learn to live with the changes and go on with our lives (what I have done) or if anyone finds the changes objectionable enough, they should use the feedback link which has been posted multiple times throughout this thread to let Apple know what they think.


Personally, I don't have any issues with the realignment of the call buttons. I've gotten quite used to them. I have even asked people I work with if the new call button layout is causing them any issues. To my surprise, not only did they say they weren't having issues, almost of them hadn't even noticed the layout had changed. My partner didn't even notice they had changed and he's 75 years old and seems to have no problems with the change.


Again, some people adjust to change easier than others or are completely unaware anything is different.

Nov 6, 2023 5:35 PM in response to lobsterghost1

If sharing my heartfelt thoughts here stirs just one person to provide feedback to Apple who might not have otherwise, then my thoughts are not wasted here. If confessing my handicap at reading text on a gray background will finally inspire vision-enabled people like you to be compassionate enough to stop telling people like me to get used to our handicaps because you're ok with things the way they are, then my thoughts are not wasted here.

Nov 10, 2023 2:23 AM in response to evan405

I had a hard enough time getting my 87 year old mother to transfer from android to iPhone. She always had trouble with knowing what buttons to push to answer or hang up the phone. Now just as she has got used to the Apple interface, she has to change again! And why? The phone interface was perfectly fine before. Now it is not only ugly, but also unusable for my mother.

Nov 12, 2023 12:57 PM in response to evan405

I don't care about color, I very much care about loss of information because of blank space. This is also in Contacts. Some of my buisness contacts have four or more phone numbers, they used to all be on the screen at once, now several are below the screen requiring scroll--and mobile numbers on my firm's setup are at the bottom and are therefore hidden. Even just to know if I have their cell number, I have to scroll.


[Edited by Moderator]

Nov 20, 2023 11:42 AM in response to Unicorn-Llama-Mom

Unicorn-Llama-Mom wrote:

I’ve been looking for others with this problem and a possible solution! When in meetings or other places it’s not appropriate to answer the phone, a quick glance at the screen to view the contact photo was very beneficial. Now gray and with buttons moved I want to just go back to the previous IOS.

There's no way to change the call screen and you cannot go back to the previous iOS.

Nov 22, 2023 3:16 AM in response to evan405

This is a less the effective. Let alone l use my phone as a business tool.

I regret more and more the hooks, and poor design “ upgrades “ of Apple. I have a 15 so not old.

the colors have less contrast, attaching is no longer streamline.

The contact forwarding is additional steps as well.

Can you create a point to go back to and undo the upgrade?


why don’t they correct the poor autocorrect inaccuracies and other productive things? If you enter events into iCal first they do not cross into Outlook. If you start in the Outlook calendar it will roll to iCal.


i also noticed pop ups with the update

iOS 17 gray call screen

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