AirPods not connecting to iPhone after updating to iOS 17

I have had the Airpods Pro (1st generation) since the day they were released. In 2022 the connection was very slow and made some noise, which I later discovered was covered by a warranty that Apple made an exception to and I received new Airpods Pro. Since then they have worked perfectly, even after a few drops. After the IOS 17 update, it stopped working at all. The box doesn't emit light, the headphones don't charge inside the box, the connection sound with the iPhone doesn't make, the music plays on the phone and only a few seconds later does it play on the Airpods. Anyway, I've already called Apple Technical Support and the only solution they give me is always paying for an repair. I won't do it and this shows Apple's hypocrisy. Money is what Apple wants, but I won't do it, I know this was not a problem caused by me but by Apple in order to get more money. An outburst from a consumer with little money 🫤

for me, it's on both the latest iOS and Mac OS. Bluetooth is kind of useless.

On iOS; it has a bunch of problems like showing as connected but not connected actually, and even when it's connected, during the Facetime call mic stops working. so I have to stop the Facetime call and call again. also keeps disconnecting during the calls or when watching videos.

On Mac OS; again bluetooth is a mess. while using either airpods pro 2 that I have or any Bluetooth headphones, it keeps cutting connection btw the devices. it even cuts the connection when skipping the video stream and causes a few seconds of lag when trying to play a video or any streaming.

long story short, it's all a big mass right now. I hope you guys fix this as soon as you can.

For me so far it's been more minor connection issues with my AirPods Pro 2nd Gen (w/lightning) and my iPhone running iOS17 HOWEVER trying to keep them connected to my Apple TV (Newest Gen) has been nearly impossible. It's super frustrating because this is the only way I can watch TV at an enjoyable volume level after my daughter is asleep 🥴. I've been checking almost daily for OS17 updates and AirPods firmware updates 😩. Has anyone seen where apple has acknowledged this issue?

Update: Issues with Airpod Pro Maxes

Delete them off you device. Factory reset them (HOLD Digital Crown and Noise Cancellation button for 5 seconds) you'll see the amber light blink a few times Then release!

I was able to rediscover them and reconnect to my iPhone 13 Pro running 17.1 ,with the out of date Airpod pro Maxes (A2096/6A300)

Since I updated my iPhone 13 to iOS17.0.3 my AirPod Pro 2 earphones won’t connect. They will connect for a second then I receive a message Not your AirPod Pros - Connect. I’ve reset them, restarted my iPhone, reset the phone back to its factory state. I also face the same problem on my MacBook Air which I’ve upgraded to Sonoma. Anyone know when this will be fixed? This is very disappointing

I just purchased the AirPod pro 2 gen earbuds. When pairing I had to update to the latest iOS version 17. Yesterday, I was able to use them. Today, they won’t connect at all. I tried everything stated on Apple support to fix the issue. Resetting and unpairing. Neither have worked and now that I’ve unpaired, they won’t reconnect to my iPhone 13 Pro. I was trying to determine if it’s a hardware or software issue. Now, I’m leaning towards software since everyone else appears to be complaining about the same thing. Apple please fix this bug as soon as possible.

Same issue with my first gen AirPod Pro in my iPhone 13 Pro. iOS 17 seems to have more bugs than any version so far. This happened after I upgraded to 17.1 if that helps, never had any issues with them before

There’s definitely an iPhone/airpod issue, I’ve the new 15 pro and 2nd gen pros and it’s very hit and miss if they’re connected or if they're connected calls are audible. They worked perfectly on my 14 pro with no issues. I’ve the latest iOS 17.1 and AirPods are running the latest update. Can Apple let us know if it’s looking at an update to sort this issue as it’s very distracting as I use my phone all day for work?

I’m having same issue. I go to Bluetooth and forget device and then reconnect. Problem is I have to do this everyday. Sometimes putting them in case and taking them back out works also. Literally just been trying those two things until they work again. It’s frustrating. The update definitely created the problem! Never had this issue before.

The interesting thing is that I connected my AirPods Max with a lightning to 3.5mm jack to my M1 MacBook Air.

They were recognized by the sound settings but there was no sound out of them coming out.

In thought that maybe they were physically damaged (Strange as I have only been using them inside)

But after many resets they connected via Bluetooth and played sound for a minute before they disconnected.

So I think it is some software issue.

The more people complain the higher chance we get for Apple to fix this!

Absolutely!!! I got the new iPhone 15 plus and as soon and the new 17.1.1 update my AirPods won’t connect at all. Store told be both pods are not charging. How is this all of sudden happening? Now I have to pay 70$ for a replacement for an APPLE ISSUE!

Last night I tried all of the suggestions given by Apple Support without success –– the final one being to remove the AirPods from the list of devices on my Apple ID and attempt to reinstall them. None of these worked until just now. The new set up worked with my iPhone 14 and iPad 10, but not with my MacBook Pro. Oddly, the AirPods do not appear in my list of devices despite the successful connection.

UPDATE !

The AirPods have connected to my MacBook Pro. Don't know what the magic was. Maybe removing them from the Apple ID devices and reinstalling?

Hi Everyone, I too am experiencing quite a few issues with

my AirPods as of the most recent iOS 17 updates; issues I never had before

this. My Airpods will: (1) while listening to music, all of a sudden disconnect

and then re-connect all on their own (2) the case will no longer hold a full charge

overnight (even though the case and pods have a full 100% charge) (3) will disconnect

all on their own while on a phone call; which I then need to manually go in and

re-connect them (4) and will quite often, not connect to my phone when I pull them

out of the case and place them in my ears. I’ve tried all the recommendations

on Apple’s website, have submitted quite a few chat calls and most recently was

told that I can either make an appointment at an Apple store to have them checked

out, or mail them in directly to Apple for inspection. These Airpods are only

about 13 months old and before the updates, they were working optimally. I

really hope some initiative is taken here to resole this for all of us!

I have the same problem. No "bonk" sound when I put on my Airpods Max. I tried restarting and resetting everything, forgot them and re-paired (which was really hard)--nothing worked. I noticed that in the Max settings on my phone, if I press "Noise Cancellation" it will not go there, it says it only works if they are on my head. I put them on my head and they tell me the same thing. So, I think that's the problem--they can no longer tell if they are on my head or not. Since there were recent updates to IOS and the Airpods, it does seem likely that could be the problem. In any case, for now, mine are bricks.

I’ve had the same issue with my older Apple 11. I recently upgraded it to 17.2.1 as 17.3 wasn’t listed in updates - my air pods connected to my Apple 11 before updating with 17.2.1 with no issues but they will not connect after the update as the air pods are not listed under Bluetooth anymore - no matter how many times I have toggled it on/off/on and I have tried rebooting the phone numerous times?

I only use the Apple 11 when I visit friends and relatives in Australia as my US purchased (not on contract unblocked sim Apple 13 would not accept an AUD SIM card nor download an eSIM - recording said it was not compatible, this is my second issue it may be due to the upgrade to 17.2.1 as I updated it as soon as it would connect to Wi-Fi.

My US carrier said it should allow the Australian sim to be used - they want to charge $10 per day to use their international roaming feature thanks but no thanks when I can buy a 5gb sim for $17 per month. My US purchased Apple 13 was also upgraded to 17.2.1 as well as my 12.9 iPad Pro both work fine with my air pods after upgrading to 17.2.1 (17.3 is not listed in updates when I checked)

What help can you provide other than going to an Apple Store or waiting on the phone for 2-3 hours for a real person/tech to answer???!?!