AirPods not connecting to iPhone after updating to iOS 17

Has anyone had an issue with their AirPods not connecting to their phone after iOS 17 update? My AirPods Pro (1st gen) will not connect to my iPhone 13 Pro Max. When placed in the ears the notification sound to say they’re connected does not happen. Occasionally I get an “AirPods connected” message on my phone, but when I try to play music the sound comes out of my phone, not the AirPods.


I can fix the issue temporarily by forgetting the AirPods device on my phone, then reconnecting them. The sounds come through the AirPods, but when I stop playing music, dock the AirPods to the case and come back to use them later, the issue reappears.


any advice on how to fix would be greatly appreciated


Thanks


[Re-Titled by Moderator]

Posted on Sep 22, 2023 12:05 PM

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Posted on Sep 29, 2023 1:09 PM

I have this issue also. My problem goes even further though as I removed the AirPods Pro from Bluetooth and now my phone will not recognize them at all. I’ve tried every possible way and no matter what my phone just doesn’t recognize them. Everything is updated and everything has a full charge.

187 replies

Oct 8, 2023 6:14 AM in response to Andybacchus

after i updated my ipad to ios 17, my device started havibg trouble with its battery like it would randomly shut off and MY AIRPODS. My sister just bought this for me and it started having problems, sometimes the right airpod would not connect and when i check the settings it would not appear, only the left airpod and its case would appear not the right. I tried fixing it and yes it worked again but after a day it just stopped working again. I tried forgetting the device and connecting it again but im having trouble in connecting it. Any tips?


Oct 9, 2023 5:15 PM in response to saiiimonsays

UPDATE:

After 3 attempts of contacting apple support I was advised to go to the nearest authorized mobile care. I was advised that both buds need to be replaced. The price was like buying a new one.

I tried reconnecting my airpods to my phone and ipad and finally I was able to connect but still the right buds is the one only working.


1st how come they told me that the buds are no longer working if I manage to reconnect and listen to it.


I’m still hoping that its just a firmware and software issue.

Oct 10, 2023 8:22 PM in response to andyiosandy

<edit: the "reply" button is a lie, threading here sucks> resetting my AirPods usually works, but faster and more reliable is to power cycle the phone, which I have to do pretty much every day.


Then they work all day, switching to iPad, switching to my work iPhone, everything is groovy...until tomorrow morning and my iPhone is like "duh what AirPods?"


AirPods Pro 2 bought pretty much on launch day. iPhone 14.

Oct 10, 2023 8:48 PM in response to Andybacchus

I would be checking through your web browsers page if they're phasing out the first generation as the whole of the apple community aren't IN THE COMMUNITY! I'd do that to search the world because It sounds to me like they are phasing the 1st generation iPods out of circulation, if this many people are having problems with connection then it sounds like its only a matter of time before you have to replace them, that's the new problem with technology, they're making things so that they will only last so long for people that are keeping up with the upgrades, so they have to buy newer generation devices, you can't just have something and be happy with them, there's a never ending upgrade attached to certain peoples lives, especially the ones that rely on them professionally too! It is sad that its all come to this but all the best tech companies out there are in the same band wagon too, it all just depends on if you're happy to get the brands that aren't high enough with the specifications or not! hope this helps, and I hope they aren't phasing them out but just in case they are, at least you have a warning ahead of time! stay safe and I hope everyone reading this is ok and also stays safe! Nat! Xxx

Oct 13, 2023 5:45 AM in response to Ihateapple50

Here is an update, as I was in early on this discussion... After a week of postings on this board and after I spoke with an Apple rep, I received an update to my iPhone 11 (using 2nd Gen Airpods). After iOS 17.0.2, the pods started working again. I did notice that I couldn't get too far from the phone as before. It did cut out for a second at times, sporadically, but then reconnected. As of the latest update (17.0.3) it's better. From what I'm reading from other sources, I would say this is phone specific. Hopefully, they will send out bug fixes for everyone soon. I agree with other comments that 1st Gen Airpods may get left behind. Apple has had to make a lot of changes to their connectors, etc. to comply with EU regulations. Any tech that doesn't comply will probably become obsolete.

Oct 16, 2023 11:39 PM in response to Andybacchus

Since I updated my iPhone 13 to iOS17.0.3 my AirPod Pro 2 earphones won’t connect. They will connect for a second then I receive a message Not your AirPod Pros - Connect. I’ve reset them, restarted my iPhone, reset the phone back to its factory state. I also face the same problem on my MacBook Air which I’ve upgraded to Sonoma. Anyone know when this will be fixed? This is very disappointing

Oct 17, 2023 12:26 PM in response to LetsGoBraves

I just purchased the AirPod pro 2 gen earbuds. When pairing I had to update to the latest iOS version 17. Yesterday, I was able to use them. Today, they won’t connect at all. I tried everything stated on Apple support to fix the issue. Resetting and unpairing. Neither have worked and now that I’ve unpaired, they won’t reconnect to my iPhone 13 Pro. I was trying to determine if it’s a hardware or software issue. Now, I’m leaning towards software since everyone else appears to be complaining about the same thing. Apple please fix this bug as soon as possible.

Oct 21, 2023 4:39 AM in response to Andybacchus

My new iPhone15 Pro Max has the latest software ios17 and out of the box, I've been experiencing issues with both sets of my AirPods. Apple has tested them and confirmed they're functioning properly, so the issue appears to be with the iOS. When I turn the volume down to a certain level, the audio begins to crackle. Additionally, during noise cancellation, the sound either crackles or goes completely silent.

AirPods not connecting to iPhone after updating to iOS 17

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