iOS 17 official non-beta release, if I add a new contact as VIP then ALL my inbox mail shows up in the VIP folder, if I remove a contact from VIP, then my entire VIP folder goes empty. There are not any filters like “unread” on when everything disappears. It’s completely repeatable, add one VIP, all mail is VIP, remove one VIP, all VIP mail is gone, etc.
[Re-Titled by Moderator]
iPhone 14 Pro
I deleted the mail app, then reinstalled by going to the App Store and searching for “Mail”, it was second from top. After reinstalling, I went into Settings > Mail > Accounts, and for each of the accounts (I have 10!) I had to go in and flip the switch to “on” for Mail. After that I went into the Mail app, it started downloading all my email again and now I only have VIP in the VIP folder now.
Note: to re-enable iCloud email it’s slightly different… when you tap on it from the list of accounts, it takes you to the Apple ID screen. From there you go to iCloud > iCloud Mail > Use on this iPhone/iPad.
Also: prior to this I tried updating to the latest iOS and I tried removing just my Gmail account as others had suggested. Neither of those fixed the issue for me. Doing it this way reinstalling the mail app kept me from having to set up all my accounts from scratch. You just have to flip the switches back to the on position in the settings page and you’re set!
Same. Still have the problem.
Same- all the crap emails I avoid by utilizing VIP folder are in there. Super annoying . Please fix this issue Apple!
I also still have this problem after updating to 17.0.3
I use it not to miss important emails from key persons.
Thanks for sharing this tip! I was just asking myself if that would work and your post confirms that. Gonna give it a shot!
See my comment above. Sorry, hit by accident
I did everything that you have done and the next day approximately 22 to 24 hours later all my emails were back in VIP once again. Can’t wait till a corrective update is put out.
No progress for me. Deleted gmail, rebooted and haven’t added gmail back.
VIP folder still contains everything.
Update to my earlier comment:
I just removed a contact from the VIP list, and now I have no mail in the VIP filter at all. This was a temporary workaround at best! Not fixed!
Just to clarify, the new title doesn't accurately describe the issue. The VIP folder isn't "missing", it is just either empty or contains the wrong emails.
I deleted my Gmail and then readded it and restarted my iphone and all still messed up. All inboxes in my vip mailbox.
Following this discussion bc I’m having the same issue and it’s horrible… I rely heavy on my vip list daily. Apple needs to fix this!
17.0.3 did not silve the issue. All mail shows up again in my VIP box. Filter is not working
iPhone 11
It doesn't seem that a fix will be out anytime soon from what I've heard so far. Since they're aware of the issue maybe for a potential 17.2 update Apple will look into it. Maybe 17.1 if we're lucky.
I have heard that this will be resolved next week and this has been verified.
VIP Mail Folder missing on iPhone after iOS 17 Update
