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iPhone 15 Pro Max Wi-Fi Issues

I Hope apple or others can help me out - I’m having issues with WiFi on the IPhone 15 Pro Max


myself and others are having issues with using WiFi and 160hz - many have raised issues on Reddit posts - some cannot connect to there WiFi at all and others can connect like myself but have random issues with no internet from time to time


Mines working on 5GHz 160hz, but sometimes I’ll just have no internet connection (it’s still connected to the WiFi) - I have to disconnect from the WiFi and connect again for it to work.


I’m using ASUS RT-AX82U - 5GHz allowed Upto 160hz - I’m running 1gig internet so last thing I want to do is try running at 80hz as I’ll loose speed


When it does work it works great 😊


PLEASE FIX THIS ASAP APPLE


[Re-Titled by Moderator]

iPhone 15 Pro Max, iOS 17

Posted on Sep 23, 2023 5:22 AM

Question marked as Top-ranking reply

Posted on Nov 12, 2023 6:39 AM

I've got a fix!!! This was frustrating me to no end. Went to Apple store and talked with one of the experienced techs. He said the issue is the iPhone when you import from an old iPhone imports non-ideal network settings, not just your old iPhone passwords. Fix is below.


Network -> General -> Transfer or Reset iPhone -> Reset Network Settings


Wifi has been working like a charm since I did this. Read about this for hours and never saw this suggested anywhere else so figured I'd contribute.

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492 replies

Nov 5, 2023 6:49 AM in response to Community User

I also been having issues since I got my iPhone 15 Pro Max. I have a router where I can't change the bandwidth frequencies so I can't try that. What's really weird is that the phone can't connect next to my router but if I go upstairs in my home office it can connect, but just in that specific room. All my other Apple devices work perfectly everywhere so the network is not the issue. I can also connect to other wifi (public ones) just fine, it just doesn't work at home which is super annoying and leading me to go in data overage with the associate cost. Apple needs to fix this now!!!

Nov 5, 2023 4:35 PM in response to Community User

15 pro with Bell Home Hub 3000. Newly replaced fibre cable and modem. 17.1, issue went form intermittent at first to persistant across updates. Attempted reset network. Power cycle and forget network and re add. Advanced data protection and private rely are off. Issue is across all apps. Issue is worst with media, if the wifi works it’s for Reddit and apps like stocks etc.

Nov 6, 2023 5:05 AM in response to Community User

iPhone 15 pro constant wifi issues started in the last week ... using Asus RT-AX82U we have 13 clients on this router with no problems at all .. just the 15 pro ...

it just drops randomly and I have to keep turning wifi off on my phone and rejoining to make it work.

if I come back after being out my phone connects to wifi and my mobile data cuts out and I have no connection

Grrr so annoying

hope apple can fix this soon ..


Nov 8, 2023 12:15 AM in response to Community User

Just a bit of an update:


A few days ago, I posted about changing my DNS settings from Automatic to Manual. It seemed to work for a little bit, but I’ve been, once again, experiencing drops in my connection on a regular basis. I’m finding it hard to believe that it’s my router, considering that every other device in our house connects to it NO PROBLEM, including my girlfriend’s iPhone 14 Pro.


I don’t understand why this is happening. Is it the new Wi-Fi 6E chip in the new iPhone models? You’d think that they’d make sure it would be compatible with routers that don’t support 6E, considering probably 95% of people don’t even have a Wi-Fi 6E enabled router (or other devices with it for that matter). This is insane. I hope this issue is resolved soon, because I’ve tried everything. I’ve called Apple twice, and I’ve called Bell. I guess I should have waited for the reviews before upgrading from my iPhone 12 Pro, which, by the way, worked FLAWLESSLY.

Nov 8, 2023 7:53 AM in response to Community User

Received my iPhone 15 Pro Max approximately 2 weeks ago. From the get go, it wouldn't connect to the home wifi. Called Apple Support who had me reset network settings and rejoin home wifi. Still didn't work. I visited Apple Support in person. They told me it was our router at home. Called our internet provider and ordered a new router. Called our cell phone provider because I was ready to return the phone. The tech I spoke with at my cell phone provider asked if I had added my old SIM card from my iPhone 13 Pro Max to the new 15 Pro Max, which I did. Apparently, I didn't need to use my old SIM card. The new iPhone 15s come with an eSim built in. I removed the old Sim card and like magic my phone connected to my home wifi and has been working perfect since. Hope this helps.

Nov 9, 2023 6:34 AM in response to Dogcow-Moof

am using deco x80 not archer.


https://www.tp-link.com/my/support/download/deco-x80/#Firmware


and i already updated with the latest firmware.


still 0 chance to connect on 5Ghz channel.


i tried to set whenever my iphone 15 PM connect, always connect to 5Ghz channel on deco app.


but whenever i change from 2.4 Ghz to 5 Ghz, my phone unable to connect to my wifi ssid.

Nov 11, 2023 3:03 AM in response to Community User

Hi all. I had the same issue after restore to my new iPhone 15 pro max. I read everything here and tried it - nothing worked. My previous 13 pro max worked fine side by side.


It was my VPN switch which was referring to an old VPN protocol no longer in use - it kept trying to flick on and failing and the WiFi connected for a few seconds each time. I removed the VPN from my settings everything worked fine. No idea why this was not an issue on the older phone running the same IOS.


Note that this issue happened late in my initial restore which was over the same WiFi so wasn’t noticeable at first. Hope this helps some of you at least.

iPhone 15 Pro Max Wi-Fi Issues

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