iPhone 15 Pro Max Wi-Fi Issues

I Hope apple or others can help me out - I’m having issues with WiFi on the IPhone 15 Pro Max


myself and others are having issues with using WiFi and 160hz - many have raised issues on Reddit posts - some cannot connect to there WiFi at all and others can connect like myself but have random issues with no internet from time to time


Mines working on 5GHz 160hz, but sometimes I’ll just have no internet connection (it’s still connected to the WiFi) - I have to disconnect from the WiFi and connect again for it to work.


I’m using ASUS RT-AX82U - 5GHz allowed Upto 160hz - I’m running 1gig internet so last thing I want to do is try running at 80hz as I’ll loose speed


When it does work it works great 😊


PLEASE FIX THIS ASAP APPLE


[Re-Titled by Moderator]

iPhone 15 Pro Max, iOS 17

Posted on Sep 23, 2023 5:22 AM

Question marked as Top-ranking reply

Posted on Nov 12, 2023 6:39 AM

I've got a fix!!! This was frustrating me to no end. Went to Apple store and talked with one of the experienced techs. He said the issue is the iPhone when you import from an old iPhone imports non-ideal network settings, not just your old iPhone passwords. Fix is below.


Network -> General -> Transfer or Reset iPhone -> Reset Network Settings


Wifi has been working like a charm since I did this. Read about this for hours and never saw this suggested anywhere else so figured I'd contribute.

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492 replies

Nov 23, 2023 1:43 AM in response to Community User

i just contacted TP Link Specialist Support and TP link RD Team


i found that my iphone X and 15 PM can't connect to wifi channel 36-64


Whenever we set channel 149 and above the iphone can connect to 5 GHz band, otherwise will stuck on 2.4 GHz band.


so if you can setup your router/mesh 5 GHz band channel from 36 to 149 will help alot!


am using deco x80(not 5G model), now i receive full speed on my iphone 15 PM.


cmon apple let your device can connect to wifi channel 36 to 64!


ZCX

Nov 23, 2023 6:11 PM in response to ZCCCCCX

If you read the link and specifically the explanations of DFS and TPC, you'll see that for lower channels they may need to change frequency and power levels to avoid RADAR and other sources of interference. This often means the signals may be at levels low enough you can only connect when in the same room as the Wi-Fi router.


Other channels, such as those at 149 and above, are not subject to the same restrictions.


That's not an Apple issue, it's part of the Wi-Fi standard.


https://en.wikipedia.org/wiki/List_of_WLAN_channels

Dec 2, 2023 6:50 AM in response to Community User

I had the same problem. Connected on the WiFi but no internet. Restarted the router and my phone but nothing changed (neither on 2,4 ghz nor on 5 ghz). And then it hit me. I checked my vpn app and I saw that it was trying to connect on a vpn unsuccessfully again and again (without any action on my part). I closed the app and my internet connection was up immediately! I don’t know if that’s the solution for everyone but it worked for me!

Dec 18, 2023 7:56 AM in response to kitmonster007

Thanks! This was my issue as well, although it was the McAfee Security & Wifi Privacy app in my case. Exact same issue that after transferring to a new phone, some apps (but not all) could not tell that I had an internet connection. I also would see the VPN toggle flickering within Settings. After deleting the app, the other apps started recognizing my internet connection again. I also could not see in the Wi-Fi connection in the top bar on the Home Screen until after deleting the McAfee Security app.

Feb 13, 2024 12:55 PM in response to Community User

I am also using an ASUS mesh router. My issue with seeing 5G WiFi network is about 3 months old. Was never an issue and is only an issue on iPhone 15 ProMax. All other devices in the house see the 5G WiFi just fine. Note I also have an issue seeing other 2G WiFi networks in the area when I am locked into my home 2G WiFi.


After reading through multiple posts and sites I tried disabling the 160 mhz option on the wifi router backbone SSID. This appears to have solved the issue.


Thank you to all who are posting what is working for them. Apple Tech support response was technology is complicated.

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iPhone 15 Pro Max Wi-Fi Issues

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