iPhone 15 Pro Max Wi-Fi Issues

For anyone wondering I too was having wifi issues where it just wouldn’t connect and then if it did connect it would just say there no internet connection coming from this router. I called Apple and the guy had me do a setting reset, not network reset but the setting and that seemed to have fixed all my issues, at least for now

As a follow-up to my previous post, I decided to RESET NETWORK SETTINGS, and the WIFI issues have vanished. It is now 24 hours later, and WIFI is still working. I've read that didn't work for some people, but thus far it has worked for me. Should that change, however, I will of course report back in this discussion thread.

I had this same issue when trying to set up my new Iphone 15pro from my old iphone. Basically after hours of troubleshotting we figured out that the issue was one VPN app installed on my old device which was blocking network connection when I trying to install in the new phone. Try to look at your app library in the new phone and delete any VPN apps or some that may have this capability like Google One. Also look under settings if your phone says connecting to VPN.

Such a simple solution in the end! After having a replacement phone and multiple calls to Apple support, one advisor told me to take off the VPN on my phone and it immediately connected and stays connected to all Wi-Fi. Hope this helps ☺️

Confirming like others that the issue is still present after upgrading to 17.1.

The only way I can get Wi-Fi to work with any stability on my iPhone 15 Pro Max and my Unifi DreamRouter is to disable the 160MHz frequency band on my 5GHz network.

I think I’m close to figuring it out, it dropped again, and I dug into the logs from my router and I can see it going through a channel change, but the iPhone 15 Pro Max does not properly acknowledge that change and transition to the new channel. It just loses the connection entirely. I’ve had it happen on times where there are no channel change, so I’m starting to think that there is something wrong with the phones that they are not able to properly handle steering requests in general. So having channels set to auto and/or having a multi-band setup will likely cause this issue. I’d be curious to see if anybody is having an issue where those conditions are not met, meaning you have a static channel and only one 5GHz band.

I’ve had similar issue. Was just on the phone with support and we got to the point of checking if vpn isn’t on and I noticed that the slider acts. It was like for a split second switching on and off again. I uninstalled tunnel bear vpn (that wasn’t on) and bam! Issue is gone.

hope that will point some people to the solution of a problem!

All, I’ve just had this issue resolved at an Apple Store. Turns out you need to remove the VPN profile before the Wi-Fi can be re-established. Do this by going: General - VPN & Device Management - Tap on VPN at top - Tap the VPN profile - Delete VPN (in red text).

This removes the VPN profile from phone settings and Wi-Fi should kick in immediately. This does not delete the VPN app.

Good luck and you can thank Nick! (Not his real name)

Well, you'd hope that someone who spent as $much$ as I did to have a 4-pack Orbi 960 for years & now a 4-pack Eero 7 Max just days after it got released would know how a mesh system works... :) In a mesh system, you don't even have the chance to tell a remote extender to broadcast another SSID than the gateway router, unless you are setting every single one as a separate non-Mesh network. Clearly, that is not why I spent that money. And Orbi cannot do that anyways since their satellites run on a different dumber circuitry with a watered-down driver and therefore not able to do anything on their own without the router telling them to. Plus, the fact that the issue happens on both Orbi & Eero hugely singles out the device/phone's inability to deal with roaming between satellites with certain characteristics. And the fact that I mentioned that setting the network to 2.4Ghz-only doesn't solve it means that it is not exactly an issue of the phone's inability to deal with 6Ghz properly but more an issue of the phone's inability to properly deal with the updated Wi-Fi protocols to allow routers to send 2.4/5/6Ghz out without confusing older devices who don't know about 6Ghz. Furthermore, the continued ability of all non-6Ghz devices on my network being able to continue to roam both on Orbi & Eero further points to iPhone 15, not the network. And, finally, Eero 7 Max being the latest hardware, it doesn't even come with the v6.xxx firmware and one cannot even install it without it updating itself automatically to the latest firmware. And an additional latest firmware has been released Oct 30th and I am running it. Still the same problem.

Yes, this is purely an iPhone 15 (Pro Max?) issue. To prove the point, I think there have been reports yesterday that Apple acknowledged that they pushed a fix into the iOS 17.2 Beta channel, but who wants to use Beta iOS on their main device replacing half of their brain? LOL...

Tuna

I was having the same WiFi issues as many others, with my iPhone 15 Pro Max. I finally toggled off the WiFi 6E setting. Problem has gone away. At least for me, no issues have started back up. Give it a try and hope it works for everyone else

The problem may be with your wifi modem/router, and not the iPhone. Some internet service providers (ISPs) are having connectivity issues between their equipment and the new iPhone 15/pro/max, with no connection or connection dropping. If you call your ISP, they have a patch, like splitting your network. Any fix from re-setting your network connections on the phone, or re-starting your modem, is likely only temporary.

There's nothing in iOS or Apple hardware preventing connection on Wi-Fi channels 36-64.

Instead channels 64 and below may subject to DFS and TPC, which may slow down speeds on those channels.

In those cases the router may band steer the device to 2.4 GHz bands in an effort to speed up transfers or to provide a stronger signal.

5 GHz channels of 149 and above (in the US) have no such restrictions.

This is a good primer on such things:

https://en.wikipedia.org/wiki/List_of_WLAN_channels

The issue for me was fixed once I updated the firmware of my router.

I can't believe after 3 months and several software updates, Apple still hasn't address this issue or fixed it.

But I have a small update. After giving up for some time, I circled back to the various threads from Apple Community, Reddit, and MacRumors and someone suggested renaming the SSID of their 5ghz wifi. Miraculously, my iPhone 15 Pro Max was able to connect to that channel and have internet connection. However, it seems unstable. It has lost internet connection within a couple of minutes a few times. I would have to either forget the network and reconnect or put it in and out of airplane mode to get it to reconnect. I'll have to continue using to see if it'll keep doing that.

For reference, my SSID was the default of "CenturyLinkXXXX-5G" (where the XXXX is the name for each of the apartment in my building). I renamed it to "CenturyLinkXXXX-test" and it seemed to work. I made no other changes to the wifi's channel, mode, bandwidth, etc; only changed the name of the wifi.

Good luck and godspeed.

I have been having really slow WiFi speeds on my iPhone 15 pro max. I reset my network settings and TURNED OFF PRIVATE WIFI ADDRESS and my WiFi speeds jumped up to normal (previously 30mbps down to 300+mbps down on 1GB Verizon Fios internet)