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iPhone 15 Pro Max Wi-Fi Issues

I Hope apple or others can help me out - I’m having issues with WiFi on the IPhone 15 Pro Max


myself and others are having issues with using WiFi and 160hz - many have raised issues on Reddit posts - some cannot connect to there WiFi at all and others can connect like myself but have random issues with no internet from time to time


Mines working on 5GHz 160hz, but sometimes I’ll just have no internet connection (it’s still connected to the WiFi) - I have to disconnect from the WiFi and connect again for it to work.


I’m using ASUS RT-AX82U - 5GHz allowed Upto 160hz - I’m running 1gig internet so last thing I want to do is try running at 80hz as I’ll loose speed


When it does work it works great 😊


PLEASE FIX THIS ASAP APPLE


[Re-Titled by Moderator]

iPhone 15 Pro Max, iOS 17

Posted on Sep 23, 2023 5:22 AM

Question marked as Top-ranking reply

Posted on Nov 12, 2023 6:39 AM

I've got a fix!!! This was frustrating me to no end. Went to Apple store and talked with one of the experienced techs. He said the issue is the iPhone when you import from an old iPhone imports non-ideal network settings, not just your old iPhone passwords. Fix is below.


Network -> General -> Transfer or Reset iPhone -> Reset Network Settings


Wifi has been working like a charm since I did this. Read about this for hours and never saw this suggested anywhere else so figured I'd contribute.

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492 replies

Sep 25, 2023 10:16 PM in response to Community User

Update - I've troubleshooted through some suggestions of changing the wifi channel and bandwidth and nothing really worked. As a last ditch effort, I dug out an old TP-Link RE230 wifi range extender to test it out. I set it up both as a range extender (picks up existing wifi and extends it) and access point mode (connects to existing wired network and change to wireless) and my iPhone was able to connect to the 5ghz wifi with internet on either! The speed is not the best, but good enough. I'm getting 30Mpbs down/25 up on 2.4ghz wifi. And 93down/93up on 5ghz wifi. I'm not sure if the iPhone 15 have a new wifi chip/modem that's having trouble with some manufacturer's routers. I wouldn't call this a complete success because it should just work out the box, but it's better than nothing.

Sep 27, 2023 4:14 PM in response to Community User

So I disabled the 160mHz frequency on the router and that seems to have made this problem better but the max speed near the router has certainly dropped. This is just not an acceptable solution given this is the PRO phone and obviously should not have this compatibility problem. Will keep you guys posted here as I have another router coming in that is quad band and can push a 320mHz signal (yes yes I know the 15 pro max isn't wifi 7 but the theory is that if it can sit on it's own 6E radio that may be enough to solve this problem).

Sep 27, 2023 7:18 PM in response to Toronto4112

Same. I haven't had this issue with past iPhones. I found it weird (and frustrating) that my old iPhone, all my other devices and everyone else in my house's devices worked fine, including my dad's new phone (not Apple). I hope it's not a hardware issue too. I hope this is something they can fix soon.


I'm not a behind-the-scenes computer person, so I don't understand the different hz, routers, etc. I've either been using the 5G (I think, I don't understand that either, but that's what I see on my phone) data or sometimes wifi (at home) when it works or another device.


I'm also very glad this issue isn't only happening to me.

Sep 27, 2023 8:45 PM in response to nps999

Maybe this helps. So was able to try 5Ghz WiFi at someone else’s house worked fine with new iPhone 15 Pro Max they had multiple devices connected Samsung Phone and Smart Devices Alexa, etc. Leads me to believe it’s my out dated router and ISP (CenturyLink). If I disconnect everything at home then it works as expected or better but the minute I connect another phone or game console to 5Ghz again no internet connection , disconnect everything and then iPhone 15 Pro Max works and speed is good. Makes me think it’s not a hardware issue based on what I have seen.

Sep 27, 2023 8:54 PM in response to RobL78

Yeah. Especially since it's so many people having the same issue. Like we're not all on the same Wi-Fi network/using the same routers and different internet providers. All other of our devices and others in our household work fine. The common denominator is Apple, iPhone 15s.

I really really hope it's a software issue because that can be fixed faster/sooner. I'd love not to have to get a new phone.

Sep 27, 2023 10:04 PM in response to Community User

I think I've isolated a fix (albeit more of an annoying workaround) for the issue. For some reason it was just my home wifi not working with my 15 Pro so I created a Guest wifi network through my ISP and my phone is able to connect to that one even though it's the same router. Really bizarre but it's been three days or so now and it's still going strong. So we'll see.

Sep 28, 2023 8:44 AM in response to Community User

Same issue for me I’ve tried resetting the networks resetting the router resetting the whole entire phone no matter what I do the Wi-Fi cuts out every few minutes or sometimes I’ll be doing a Speedtest and I’m getting 600 MB per second but can’t load a simple video makes no sense! Very frustrating for a $1200 phone Apple needs to fix this never thought I would say this, but this is starting to feel like a Samsung Galaxy operating system.

Sep 28, 2023 12:32 PM in response to Community User

I'm also have an issue with WiFi, at home I'm using Zyxel c2100z router from Century Link. I'm using only 5Ghz, as it's provide better speed and less interference. My current settings was at 48 Hz (for Nintendo Switch from different country that doesn't support 140-160 Hz), my iPhone 15 Pro could connect to the network, but internet either not working at all, or it's very slow (usually it doesn't work at all). Tried to change it to 44 and to 160 Hz, doesn't change anything.

I don't have problems with any other devices.

iPhone 15 Pro Max Wi-Fi Issues

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