iPhone 15 Pro Max Wi-Fi Issues

I've send Apple Support a message through Twitter/X which led me to the Apple Support website to go where you select what device then what the issue is. Which then led me to opening up a conversation with Apple Support in Messages (text convo). I've send a message then right away got a message saying "Let me connect you with someone who can help. etc etc Apple may record, use, and keep a transcript of this conversation..." Just got a message from a support person, Shivakumar, gave the niceties (Thank you for reaching out and giving details, etc). In conversation with support now, will update later, but a diagnostic will be run. My parents suggested I go to an Apple store to see what is going on. Which I still may do, depending on what I get from Shivakumar.

Ah. Good to know. I have the Apple VPN on my iPhone 15 Pro (It's under the "Personal Hotspot" in settings). I've tried to turn it off, but it keeps turning back on. I don't have any other VPN. I have AdGuard, but not the VPN you can have with it.

Yeah. It didn't help. The diagnostic showed my "...device is more than fine. Everything should be working." Then he suggested to reset the network settings. Did that, it did nothing other than waste my time and energy. And then he said to do a forced restart of the device (quick press and release of volume up, then of volume down, the press and hold of the power button). I did that, it took a few tries tho. It looks a mintue to get back on the wifi, but it seems to be holding. Time will tell if it will stay that way.

I just checked software updates and it stays it up to date with IOS 17.0.2 which I believe is a new update. Not sure when it came out but within the last 24 or so hours. I thought it was at 17.0.1 the other day so, yay? cross fingers

Yeah I don't know what router I have at home or what settings it's at. It's not my router (I'm still living with my parents), and I'm not a tech expert or know anything about routers, hz, different connection types, etc. It was weird my iPhone 15 Pro was the only device (Apple and non-Apple) in the house that wasn't connecting with the wifi correctly. My dad got a new phone (not Apple) at the same time as I got my new phone and his phone worked perfectly fine with the wifi and everything.

That's okay. Yeah, I could be. For now I'm glad it working more than it did before. I won't be leaving the house until tomorrow morning, so I'll have to wait and see if it changes then. If it does, which I guess is likely, then I'll try the same steps as I did this afternoon tomorrow and see if it works again. I typically use data when out of the house anyway. Unless I'm at work (paid) or at a volunteer job, then I've been able to connect to their wifi. I haven't tried with my new phone. I'll have to do it this week at my shifts (paid and volunteer) to see if I can connect there.

We had the same issue and noticed that the VPN switch in the settings was constantly flickering, turning on and off multiple times per second… reading „connecting“. We use the 1.1.1.1 app for VPN. Right after moving from the old phone to the new, it seems that the VPN settings were synced, but the 1.1.1.1 app was not yet installed. At some point the 1.1.1.1 app was downloaded and VPN switch in the settings stayed constantly on. Since then the iPhone has had no connection issues.

So perhaps before moving from an old iPhone to the new one it‘s a good idea to turn VPN off?

I am having the same problem with iPhone 15 Pro Max. The thing is that when I go to Contol Panel, it shows that the network is connected. When I go to settings⏩wi-fi, it shows that the 📞 is connected. However, the wireless symbol does not appear on the upper right of the 📞. This has never happened with previous phones. In addition, all other devices are working properly on the network.

Another issue that I hope that someone can help me with is the constant popup on my iPad to connect it to wi-fi calling. When I try to activate, it doesn't work. I powered both the iPhone and withe iPad Pro off and on and reset network settings, and none of it worked. I finally turned off wi-fi calling on the new 📞, and I am still getting the annoying popup.

For me, the issue seems coming from 2.4G 40MHz.

When turned on 2.4G with 40MHz, with in a day, the phone would having problem connecting to it. If connected manually, it would say password incorrect or unable to join, unless you stayed very close to the router, it then could connect normally. It's like this phone will drop to 1/3 the range on 2.4G 40MHz after like a day.

2.4G 20MHz and 5G works fine for me, for now...

I have two iphone 15 pro max, they have the same issue. All my other wifi devices work perfectly on any band and after no matter how long.

I'm having the same issue. When I try to connect to our Wifi on my new iPhone 15 Pro it will connect but I don't receive any signal. I'm not able to surf the internet or to use Facebook or any apps like that as it will not download data. Basically, unless I turn of wifi my phone is useless in my house or anywhere that's broadcasting the wrong signal. I'm beyond frustrated and ready to return my phone! I use Xfinity for wifi and have their xFi router which is supposed to be the best router they have. I have no connection issue with any of my other devices in my house. I expect Apple to be better than this!

Try going to your router settings and creating a guest network (separate network identifier, separate network password). My understanding is that Apple is actively working on a fix for the principal issue but creating a guest network has solved my problem in the meantime.

Same issues, horrible wifi speed test, unreliable wifi connection..

what worked for me, so far:

went to cellular settings, changed from 5g auto to 5g on and data mode to allow more data on 5g..

will keep an eye on it, but im hopeful.

I have been having the same issue as well. Use a fairly new Ubiquiti Dreammachine which works fine with all of my devices, iphone 14pro is also completely fine. But as soon as I launched the new 15 pro it would show the phone connecting to the network (weirdly identified on Unifi as am iphone 8 and (!) a second iphone 8 plus with two different ip's). The phone also got an IP from the wifi, but was not showing that it was connected to wifi at all, and no internet connection. I read in a post below, that turning off vpn helped. For me it did not, but as soon as I actually deleted the vpn profile the wifi connected that second, and seems to be stable since then... so there seems to be an issue with 5hz wifi and vpn settings in the phone.

When I look into the ubiquiti, I still see 3 different phones connected to my wifi, each has a different IP address and each is identified as an iphone 8 or iphone 8plus. The iphone 15pro is registering the ip from the iphone 8 (I have no actual other phones connected, only the 15pro and a 14pro which shows up correctly. I am not sure how useful this is, but maybe some of you can figure something out with that.

I hope this is related, but my new iPhone 15 Pro Max would not connect to Wi-Fi no matter what I tried. I called Apple support and we did Screen Sharing and after trying different things with no luck, she connected me directly with a manager. She was very knowledgeable and noticed I had a VPN app. She told me to delete the VPN app and immediately after I did I got my Wi-Fi signal on. There was a conflict with the VPN app, maybe it needs an update.

Very, very helpful Apple support.

I’ve also been having the exact issue with my iPhone 15 Pro Max and a brand new Xfinity router.

One problem I’m seeing is that my iPhone keeps changing the Wi-Fi 6E setting from ‘Off’ to ‘Automatic’. When I turn this setting off my phone connects just fine and acts as it should however when it changes back to automatic it has troubles connecting to Wi-Fi. It’s a workaround to have to constantly turn of Wi-Fi 6E but at least I can connect.