iPhone Touch Screen not working - iOS 17

Same situation as many others here… 14 Pro Max, updated within the last few days. All was good until about an hour ago. One minute it was perfectly fine, the next minute it is completely unresponsive to any & all touch. I have never encountered an issue like this before, how does this get resolved?!

Someone told me Apple was sued because of this. They want you to upgrade your phone every year. Kind of like an built-in obsolescence. Very upsetting. Nothing works. My phone is still unresponsive. Now I have to go to an Apple Store like I don't have anything else to do. This is pure BS.

My iPhone 8 screen stopped working I took it to Apple and they said it was nothing they could do he looked. At my screen and told me its my screen but when I got the screen fixed last month at the metro store it was fine

i am currently having this issue with my iPhone 11. I tried the hard reset method many time to no avail. i thought maybe because i didnt update so i tried connecting the device to itunes but the phone kept telling me to unlock the phone which i cannot do. is there anyway to fix it without replacing the screen?

i updated the phone to the latest ios 17 version as of writing this, and still no avail. i even tried the hard reset multiple times. Now the phone is stuck on the "swipe up to recover" screen when u updated the phone when in recovery mode

Any suggestions?.

Did you find a solution? Im having same issue. My iPhone just froze up while I was using it. Hard reset doesn't work and plugging into computer doesn't work either because I can't 'unlock to use accessory' :| What the.

my family's iphone x suddenly stopped working one day. it was frozen on the lock screen and we couldn't touch/swipe at all. idk if the iOS 17 update actually did something but it's so annoying that we can't completely resolve fix. i even tried to force restart, connected the phone to a Mac, and contacted 2 Apple Advisors who didn't help me resolve the problem.

I have the same problem. Tried to restart it, it did not help. Then I restored it using Mac, it also did not help. Now iPhone is blocked (I could unlock it with my Apple ID, but I cannot because the touch screen is not responding), restored and I cannot even set it up again.

The volume up and down buttons did not work for me. Once I connected to my laptop and got the phone released, I activated Siri. Now when the phone goes unresponsive I press the on/off button and say “hey Siri turn off voiceover.” This works every time.

same thing happened to me. Updated my 15 to IOS 17, and the thing restarted with unresponsive screen and wouldn’t acknowledge a connected cable. Took it to the Apple Store and since the thing was less than a year old they fixed it for free. They had to connect it to two different computers and run two different programs just to do a factory reset and update… then I discovered I hated the update.

I have the same problem and I have health challenges. I have a iPhones 14 that’s not paid for. I need some type of compensation. Also! In emergency is this what may happen?

Do something Apple on your end.

My screen is full of trash I can’t delete, and there is no back page, to get back to where I was, to where I was before the screen got locked up with unwanted trash. Why is apple’s antivirus kicking in to clean up the mess.

Thankfully I can unlock, but the keyboard is totally out of whack with the update to 17.4.1. When trying to switch from letters to emojis, it takes multiple presses and/or moving to numbers back to letters for it to work. Plus the location of the frequently used apps is now hidden making uploads less convenient on top of taking several attempts to get to the now hidden apps due to the unresponsive touch screen.

Me2, Texting in bed woke up touch not responding. Called Apple, the phone was taken into an Apple store. Apple said there was no issue with the hardware after diagnosing, more than likely the issue is known internally, the phones are smart enough to log and report. But, Apple still distanced them self’s and give no option, but to restore and with loss of all information. Sounds like a poor quality device option, you don’t see that in the advertising on their site. (Buy an apple phone and you can lose your information randomly). When I asked. Why there isn’t a work around for something as simple as touchpad having to result in restoring a device. Like being able to plug a mouse in and select digits using a mouse. So, you can at least back your device up and restore. I was cut short. What do you guys’ think am I asking too much? That's got to be a little better than you possibly losing all your personal information, that can not be retrived.

Still hasn’t resolved my issue, further investigation has revealed it’s a possible Apple update issue. This will cost more than $500+ to retrieve lost info if they can. TURN OFF AUTO UPDATES, as you can not trust success without a backup, which auto update does not do.