iPhone Touch Screen not working - iOS 17

Still hasn’t resolved my issue, further investigation has revealed it’s a possible Apple update issue. This will cost more than $500+ to retrieve lost info if they can. TURN OFF AUTO UPDATES, as you can not trust success without a backup, which auto update does not do.

Glad to help, glad I was able to retrieve the information. To any little old ladies. That saved to buy a new iPhone with extra data. We are sorry your touch screen stopped working. Look at the positve you can see your home screen. We are all sorry if you can’t afford to retrieve your grand kids’ photos. Now is a great time to get into loan. Their all grown up now anyway, who what’s memories. Shame on you Apple, hope you see this and do better. Apple devices are no longer designed for when touch screen stops working and customers without cash on hand. Bring back options. Pretty sure SJ would be rolling in his grave.

This worked for me, but I had to plug in my phone to the MacBook first. Seriously - what if grandma had an iPhone and she couldn't get this to work? That's terrible, Apple should send out a fix. We shouldn't have to do this restart to get it to work. With that said, I appreciate the instructions. I will copy and paste these instructions to people.

This is unfortunately a syndrome of modern corporate philosophy as apparent profit has become more important than inconveniencing customers. But by not eliminating bugs before promotion, profits are actually reduced and customer image / reputation harmed.

I’m not a tech; just an old guy who progressed from quill to my boss’s mandate to learn how to use an early Compaq portable sewing machine sized computer whilst tech people loaded it up following which I was sent on secondment to Malaysia to use the computer to develop local staff.

The rules of those days were NOTHING was promoted from developers to users unless it was thoroughly tested to get rid of all bugs.

Unfortunately today, it’s all slapdash and hurry to get software out to customers, no matter it be riddled by bugs. This speed over quality in the long run is far more wasteful than getting rid of bugs before promotion. It’s bad customer relations and encourages users to seek out better and more reliable competitors.

My day has started badly because of Apples slapdash philosophy. No man wants to be awoken by a hysterical wife with a frozen iPhone, particularly when he doesn’t know the remedy.

I’m thankful and grateful I found this solution but APPLE, you charge enough for your supposed quality products. Stop the shortcuts. TEST TEST TEST & TEST again before promotion of anything, fix or otherwise. Stop hurting us, your long suffering devotee customers, before the last straw breaks our backs.

I I cannot do I suggest it because when I hold the volume down it just makes it a little noise and I can't get a screen and I can't see to shut it off . I just ran my fingers over the screen and it will tell you everything that's on there and how much percentage I didn't do any of this yesterday. I didn't change the setting and this is a new phone

My touch screen was also frozen today. I just updated to ios 17.4.1 yesterday. Fortunately, the suggestions on this list to press the up volume switch, then then down volume switch, then the side button worked on the second try. But, if I did not have alternate access to the internet besides my iphone I would not have discovered this fix. Clearly, it is a software glitch that has been going on for awhile. Apple needs to fix this issue!

I’ve spent all day trying all the recommendations on my daughter’s iPhone 13 mini. She did the latest update last night and touch screen won’t work. I’ve even done a full factory reset using iTunes on the laptop and it’s still unresponsive.

The warranty only ran out 6 days ago 😞

Apple get your act together and sort this.

The whole device?? So me replacing just the screen won’t help??

That’s the update I have

Oh *****, I wasted my money ordering a new screen on Amazon then🚶🏾‍♀️. Yeah imma just save to get a new phone then if that’s the case. Screw apple and their dumb update that caused all of this

I have the same issue, I should never updated to iOS 17, I sure need to get some photos from this phone.

Even answering phone calls is a nightmare after the 17 update. I have now 17.1.1 and still the same problems.

Iphone 13 Max

https://youtube.com/shorts/VIt3z4AcvVI?si=fU1ITiaC5883TD08

I also have a less responsive screen however I have an XR with iOS 16.6 so…

who knows but Apple needs to figure out a fix!

My phone is unresponsive to touch as well now. How can 1000 people have the same issue but it be about the phone?

After latest iOS 17 update, my iPhone 13 touchscreen is completely unresponsive - It won’t even let me restart or shut down. Major crisis! Hey, Apple: Please help us fix this problem soon!