iPhone Touch Screen not working - iOS 17

https://youtube.com/shorts/cECMS9WNZ68?si=kjr_ezjqwQCLLIKu

This happens every single day. It is driving me crazy. IOS 17.1 didn´t fix it! I´m thinking in buying an Android because I have 40 days with this problem.

Hi all, I have been facing the same issue since yesterday, I have had to restart multiple times and the screen does not work to unlock!

I have found a fix for the time being, it has worked for me now!

Try to press and release Up volume and release > Press down volume and release > Press and Hold Power button till the screen goes black and as soon as the screen goes black, take your hands off the buttons!

Most of the response is to hold and release after you see the Apple Logo but in this instance, release the power button as soon as it goes black.

Thanks and hope it works!

Fixed on iPhone 15 without full restore.

I initially tried restarting using the buttons as others have described volume up, volume down, hold side button. After failing twice I did the below steps that worked.

• Plugged into Mac with "Apple Configurator" tool
• Saw the iPhone was in DFU mode.
• Found the phone in the list of devices
• Right clicked and under "Advanced" selected "Revive Device"

This basically reinstalled the latest iOS update on the phone and when the install was complete the touchscreen worked as expected again.

I am also having similar issues with my iPhone 13. I’ve gone to the Apple Store with no significant help. Waisting anywhere from 3 hours to a 1/2 day with reps/technician who didn’t solve my issues with my phone to include screen going black, phone overheating, and now my touchscreen has been unresponsive for 2 days. I need my phone for my job. I do not think that I should be made to pay for these issues as they definitvely seems to be software issues caused by Apple’s updates. I have tried the volum up/down reset then hold the power button til the Apple logo appear. It will power off but upon restart then screen is still unresponsive. I can’t even make calls with my iPad as I keep getting messages that I need to disconnect from my phone. Siri will not power off my phone because I have a PIN code on it for protection. I am highly disappointed with Apple right now. How is this fair to your patrons?

Same issue for me. Woke up this morning and phone had automatically updated (while unplugged) to iOS 17 latest version. Screen is completely unresponsive. Have tried the up, down, hold reset a dozen times and it still does not function. The phone shows no connection to WiFi and when I do plug it in the phone does not show it is charging. Probably going to take into an Apple Store this morning, but not looking forward to spending my Saturday trying to fix this issue. It has to be software related, since it functioned very well up until the overnight update.

I'm on 15 Pro Max - I updated to 17.2 and it completely bricked my touchscreen. I tried the force restart a couple times but nothing--touch screen wanted nothing to do with any touch. I plugged my phone into my Mac and iTunes popped up, with a popup in middle of screen that said I was in DFU mode (or something Similar to that) and I needed to "Update and Restore" my iPhone. I clicked "Restore" or "Restore & Update" (which factory resets your phone so hopefully you have phone backed up to iCloud) and when it came back from the factory reset, my touch worked again. And it's on the latest update. Kind of a pain in the ***, but your phone is not broken.

Same here - I have an iPhone 11 and certain parts of my screen do not work anymore like the “o”, “k”, and “m” on my keypad. And the entire right side of the keyboard does not respond at all 99% of the time. Why doesn’t Apple release a bug fix? I’ve tried all the recommended restarts, plugging into Macbook, etc. nothing works. Would like to avoid the factory reset if possible. I’ve been a lifelong consumer of Apple, but if I have to get a new phone, I hear Android does not have this issue.

I updated and now the Home Screen is unresponsive. I tried some of the suggestions. I ended up buying an android phone. I’m tired of the unreliability of iPhones.

This has happened to me this morning. Woke up, screen was working perfectly, did the iOS 17.1.1 upgrade and the touch screen function has stopped on restart. I've done the recommended reset and nothing... I've released the right button before the apple appears, when the apple appears and after the apple appears and then disappears and the result is the same. It's and 15 Pro that was working perfectly prior to the software upgrade...

Did you see any indicator when you plugged in your phone? I’ve tried plugging in and doing both types of hard reboots (black screen and apple logo) but my phone doesn’t show any kind of indicator that it’s plugged in.

Same here with unresponsive touch after update on ios17.

I have iPhone 11 with older ios version 13 which is work perfectly, and now I have everyday headache because of some release before its first tested on all models from x.

maybe tomorrow will be bye bye on the wall kiss for my iphone which doesn’t work anymore.

apple, you force your customers to left buyin an product in near future.

last hope you fix this problem for many users globally with next version 17.2

I’ve had the same issue. Have a 4 month new iPhone 13mini. Upgraded to iOS 17.1.1 two days ago. Noticed significantly increased battery drain. Also screen intermittently becomes unresponsive to touch/taps. Also was not able to do a hard restart as pressing the left and right physical buttons was not restarting the phone. iOS 17.1.1 is buggy as **** and I would not recommended it to anyone

Mine required a screen replacement. I am shocked that the touch failed. I’ve seen people with horribly cracked screens still be able to use their phones. My first iPhone I used for 5 years with no issues. But mine was in perfect condition and touch failed. Makes me concerned the replacement will fail prematurely as well.

Its been just 3 months i bought iphone 15 pro and updated the latest ios 17.3 and the touch stopped working. What the **** going on apple? Now days apple product have lots of problem in it.

I have the same issue, I should never updated to iOS 17, I sure need to get some photos from this phone.