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iPhone Touch Screen not working - iOS 17

I recently updated my iPhone 14 Pro Max to IOS 17 and everything has been working really well. I woke up this morning and my iPhone's touch screen was unresponsive and won't let me unlock my phone. I found a way to restart my phone by clicking the top volume button, then the bottom volume button, and then holding the lock button, however that did not fix the issue. I work primarily off of my phone so I need to get this fixed ASAP. Any tips?


[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 17

Posted on Sep 23, 2023 10:59 AM

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Question marked as Top-ranking reply

Posted on Dec 3, 2023 2:08 PM

After latest iOS 17 update, my iPhone 13 touchscreen is completely unresponsive - It won’t even let me restart or shut down. Major crisis! Hey, Apple: Please help us fix this problem soon!

243 replies

May 19, 2024 12:36 AM in response to cody_burdette

This problem way back from iOS 16 still appear in iOS 17.4. Recently my iPhone XS got unreponsive AGAIN. Usually every once per two weeks my iPhone acting like this. Previous version hard reset sometimes could resolve. But now I must wait for luck to make it happen. Last night I successfully restoring unresponsive screen just with FIVE hard reset. But now this morning it acting up again. Probably already hard reset TWENTY times. Still not responding.


Here is screenshot of what they attempt to fix in iOS 16, fourth bullet. They aware about unresponsive screen. It's clear they haven't fix it. In fact from previous reply on this thread, it also affecting newer model. 13, 14... like what the...bug is this? I probably attempt to DFU restore tonight.


iPhone Touch Screen not working - iOS 17

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