iPhone Touch Screen not working - iOS 17

When I tried the restart I got 911 operator asking what my emergency was. This problem needs to be fixed. I have the new iPhone 15 plus max for one month and it’s done this 3 times. My husband tried to get it to go on and also got the 911 operator asking about our emergency.

Same here - I have an iPhone 11 and certain parts of my screen do not work anymore like the “o”, “k”, and “m” on my keypad. And the entire right side of the keyboard does not respond at all 99% of the time. Why doesn’t Apple release a bug fix? I’ve tried all the recommended restarts, plugging into Macbook, etc. nothing works. Would like to avoid the factory reset if possible. I’ve been a lifelong consumer of Apple, but if I have to get a new phone, I hear Android does not have this issue.

Mine is also doing that and also the touch goes crazy like it starts clicking on other things i am not clicking on, i have considered that i may need to change the screen but now im not sure if its the IOS 17 or the screen then

I purchased an android for the time being. I was leaving town when this happened. I don’t have time to go to the Apple Store. This was my first iPhone and I think it will be my last. My android had a better battery life.

I am also having similar issues with my iPhone 13. I’ve gone to the Apple Store with no significant help. Waisting anywhere from 3 hours to a 1/2 day with reps/technician who didn’t solve my issues with my phone to include screen going black, phone overheating, and now my touchscreen has been unresponsive for 2 days. I need my phone for my job. I do not think that I should be made to pay for these issues as they definitvely seems to be software issues caused by Apple’s updates. I have tried the volum up/down reset then hold the power button til the Apple logo appear. It will power off but upon restart then screen is still unresponsive. I can’t even make calls with my iPad as I keep getting messages that I need to disconnect from my phone. Siri will not power off my phone because I have a PIN code on it for protection. I am highly disappointed with Apple right now. How is this fair to your patrons?

Apple has badly let me down , I have been using only apple products for the last 10 years , I was very attached to my iPhone 13 Promax , just the day before I downloaded their garbage update which destroyed my screen , the phone went totally dud …. Looks like when the throttle gate was brought out these guys needed something else to make money by destroying their phone screens … oh yea I must say this their ios 17.2 update is **** … you have lost another customer apple

This is happening to me! So I’m using my old 12 pro max because my other phone was updated and now I can’t unlock it most hours of the day. But my old phone is telling me I need to update this in order to use some apps because they can’t use the update I’m on, but I’m afraid my phone won’t work if I do!

Has anyone had any luck fixing the screen not responding I’ve done 3 updates hoping it would solve the issue but it’s still happening only freezes when at Lock Screen so I k ow it’s nothing to do with the hand set

I am completely stressing out I have had my iPhone 11 for not to long it has completely frozen the screen have tried all the tips and hacks but nothing seems to be working and I need help urgently plz help me

I am facing he'll problem with my iPhone 13 promax after the new ios 7.1 & 7.2 installed. The screen is not working anymore and even after force restart several times and day still not working. it's over 10 days now that I have been able to access the phone.i can't format it bcod of the code as the screen unresponsive.

please help

This happened to me last night and has only got worse since, despite attempting every suggested fix suggested here and elsewhere online. I haven't even updated my iOS, I'm still on 16.2, but exactly the same issue - phone had zero issues prior to last night. The only cause I could think of (before coming on here) is that I let my battery drop below 10%, which is something I don't normally do, and recently changed contract providers, but now suspect that neither had anything to do with it.

I can't believe thousands of peoples' devices have become unusable in the space of a couple of months and Apple is communicating nothing other than pre-existing fixes which - for most people - seem not to work.

OMG thank you. I just updated to 17.2.1 tonight. When I tired to use the phone, the touchscreen did not respond! I could not unlock the screen. Nor could I slide to turn off. I followed your directions above. With exception to plugging it into any computer. This had the phone shut down. Then I was able to turn it on with the Apple logo. Once it booted up, it resumed working normally. Thank you!

Having the same issue today. Not having any luck with the suggestions. It's below zero here in Chicago. I don't want to venture out into the frigid weather. So, Apple would not replace the screen or phone at no charge? We are required to do the updates to prevent things like this from happening. When the updates cause the problem, Apple should be held accountable.

Very disappointed and frustrated.

I'm facing the same issue on my iPhone SE 2020. Sometimes force restart works 1 in 10 times, the other 9 times touchscreen continues to be unresponsive. And the one time when the screen starts working , it becomes unresponsive again after a short period of time. Haven't managed to identify any specific pattern before the touchscreen goes unresponsive. Even tried factory reset however still this issue continues to persist. Also went to the store they couldn't help either. To my surprise they suspected my iPhone is not a genuine apple product. Have you managed to figure out the resolve to this problem yet? It certainly seems to be a widespread issue affecting multiple users across varied iPhone models, however Apple doesn't seem to care at all!

Ugh, same here!

ever since updating to iOS 17 had intermittent issues with screen not working, heating up battery dying fast. Updated to iOS 17.2.1 and now my screen won’t work at all- can’t swipe enter passcode nothing. Many many force restarts and restore and update still not working contact Apple and I can take to store and may have to pay.. I still have 9 months of my contract left. Phones mint shape always in case etc.. so frustrating