Level 1

14 points

Sonoma 14.0 update internet problems

I have a MacBook Air and last night I did the Sonoma 14.0 update. Once it finished, my MacBook no longer gets the internet. It connects to Wi-Fi, but there’s no internet. I know it isn’t my router since we have other devices connected to it. I tried resetting the router anyway, which didn’t work. I tried rebooting the computer, “forgetting” the Wi-Fi and reconnecting, I changed the DNS IP address to 8.8.8.8, I renewed the DHCP lease, I checked the date and time settings. Nothing is working. I tried connecting to a different Wi-Fi and am having the same issues. It won’t let me use the internet off my hotspot either. Please help.

MacBook Air 13″, macOS 14.0

Posted on Sep 27, 2023 12:32 PM

Top-ranking reply

Tulsatough

Level 1

8 points

Posted on Sep 30, 2023 8:02 PM

Actually, I went to Settings>Network>Network Filters and turned them all off. That fixed it. Could be what fixes it for a lot of people.

Thanks for posting your solution—gave me a place to go for help.

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44 replies

Feb 5, 2024 9:00 PM in response to Kmberger35

I just purchased a refurbished 2019 model iMac with Ventura installed on it. Then as soon as I set everything up on it I did a macOS update to Sonoma. Then when I tried signing on my computer, I can’t do anything and keyboard won’t work. Wth happened?

Sep 30, 2023 12:19 PM in response to AuthorMO

How exactly do you do that?

Kmberger35 Author

Level 1

14 points

Sep 30, 2023 8:04 PM in response to Tulsatough

No problem! I wish it didn’t take 2 hours of being on the phone for them to figure it out. 🤣 I’m glad it’s helping other people avoid that route.

Oct 2, 2023 10:31 AM in response to Kmberger35

Thank you. This was so frustrating lol.

Kmberger35 Author

Level 1

14 points

Oct 2, 2023 10:39 AM in response to Khapristar

You’re welcome!!

lb727

Level 1

8 points

Oct 3, 2023 6:48 AM in response to Tulsatough

This solution worked for me. Thank you!

Oct 6, 2023 11:56 AM in response to Tulsatough

Helpful but not a solution. There’s nothing wrong with my network filter… the problem is with the operating system. Again. As usual.

ku4hx

Level 7

23,688 points

Oct 6, 2023 2:55 PM in response to DeuilEtoiles

"There’s nothing wrong with my network filter"

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What's a network filter?

Oct 7, 2023 12:18 AM in response to Tulsatough

That doesn't work. Nor does removing anti-virus.

Oct 7, 2023 12:20 AM in response to Kmberger35

Removing anti-virus did nothing. And why should we remove anti-virus? That's ridiculous.

Oct 22, 2023 2:12 AM in response to canadianeh

I do this almost daily. So, this is not a solution for me.

Oct 23, 2023 4:59 AM in response to beegeegreen

I have VPN and antivirus on now and no issues, so that's not what caused it.

Oct 23, 2023 5:01 AM in response to Kmberger35

This is not the 'best answer'. It is, in context of the community, the worst answer. Because I have antivirus and VPN I installed and no issues. Foolish to remove antivirus and VPN.

eferret

Level 1

8 points

Nov 23, 2023 5:34 AM in response to UnlearnedAlias

No, nothing like that.

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Sonoma 14.0 update internet problems