iMessage sending issues on iOS 17

Ever since I updated my iPhone 13 Pro to iOS 17, I have had issues with iMessage.


Every morning I need to restart my iPhone before I can send an iMessage, if I don't do that the message is stuck and it won't send a text message automatically after some time if iMessage is unavailable. If i send my message as a text message manually, the person receives 2 identical messages (one iMessage and one text message). I have no problem receiving iMessages even before restarting my iPhone.


Is this a known issue? I'm currently on iOS 17.0.1, but I've had this problem since iOS 17.0.




iPhone 13 Pro, iOS 17

Posted on Sep 29, 2023 12:24 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 4, 2024 10:55 AM

Anaidtwist wrote:

iMessage is definitely not working anymore after the update.

To be more specific, "iMessage is definitely not working anymore after the update" ON YOUR PHONE. It is working on my iPhone 14Pro, and apparently working on hundreds of millions of other iPhones, so you need to troubleshoot your local problem. If you can’t do it make a genius bar appointment to get some help from Apple.


The first troubleshooting steps (check after each one):

  • If you have VPN installed, delete the VPN profile and app.
  • Restart your phone.
  • Does it not work on Wi-Fi, and does it also not work on cellular data, or does it work on one or the other?
  • Go to Settings/Messages:
  • Is iMessage turned on?
  • Tap Send & receive - are the settings correct?
  • Tap your Apple ID in Send & Receive and sign out, then restart your phone, go back to Settings/Messages and sign in again
  • Open Settings
    • Tap General
    • Tap Transfer or Reset Phone
    • Tap  Reset
    • Tap Reset Network Settings


This will erase all Wi-Fi passwords, but will not result in any other data loss.


Report back with success or failure, and the results of each step.

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68 replies

Feb 16, 2024 11:19 AM in response to A_Ant

Great, glad you fixed it. SMS to non-iPhones is always on; the switch in Settings/Messages/SMS just chooses whether or not to send messages to iPhones using SMS if iMessage fails. To non-iPhones, it doesn’t do anything. MMS controls whether or not you can send picture messages to non-iPhones.


Sometimes “toggling” a switch will fix something that isn’t working.

Apr 23, 2024 4:40 AM in response to podkriznik

I got this update about 3 days ago. My boyfriend noticed that my FaceTime had said my email and asked why another thing that happened was it turned my service off and I didn’t have service for 6+ hours. My phone does not allow me to send texts as iMessages it will not let me receive calls from apple and Samsung users. My phone number in my Apple ID says it is not compatible and says my number is unavailable and will not work.

Jan 23, 2024 7:11 PM in response to podkriznik

I’m having the same issue on an iPhone 12 with the recent iOS 17.3 and the previous ones.


I started noticing that after a few text messages get sent, my phone just gets stuck on trying to send it or it fails to send. I’ve restarted my phone every time so far, I’ve checked my service and my wifi and they’re all fine.


I've yet to find a genuine fix for this either.


it’s really frustrating, especially when texting coworkers things that need to be done. I have to restart my phone sometimes more than once just to be able to send a message whether MMS or iMessage it’s super frustrating and genuinely confused on how this wasn’t fixed yet :”)

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iMessage sending issues on iOS 17

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