USB C on iPhone 15 not working

I bought my iPhone 15 a couple of weeks ago, I am able to use the genuine apple charger to charge my phone, but when I stay over at my bf s house and use his third party usb c charging chords it doesn’t work. I tried like 3 third party chords and nothing worked. I updated to the newest iOS, I also turned my phone off, factory reset, nothing worked. It feels like my phone is the only one with this problem—am I doomed to be stuck with genuine iPhone chargers ?? Anyway to fix this issue?


[Edited by Moderator]

iPhone 11 Pro Max, iOS 16

Posted on Oct 1, 2023 2:36 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 1, 2023 2:47 AM

If your iPhone charges correctly with the original Apple adaptor and charging cable there is no fault in the iPhone. The problem you describe is likely to be defective or cheap uncertified cables and no-name power adaptors which do not comply with the recognised standards. There is a lot of counterfeit and non-compliant junk out there which looks good and is cheap, but it is not all it pretends to be. Some of it just won't work, other may even be dangerous if it connects to mains power.


I am pretty sure you will find your iPhone will charge if you try accessories from well known and reputable third parties. My list is not exclusive, but you have a good chance with products from suppliers like Mopie or Belkin, and anything branded by well known phone manufacturers who are using USB-C.

Similar questions

118 replies

Nov 17, 2023 2:41 AM in response to techrookie2000

I bought the new iPhone 15 plus pink 1 month ago my own apple usb c charging cable from my Apple iPhone 15 plus box doesn’t charge my phone …. I bought new apple usb c and same issue only can charge my phone with mag safe…. I’m at not using any non apple cords or box… so don’t say it’s a no name brand it’s Apple …. Please fix Apple running 17.1.3 waiting for 17.2 update

Nov 17, 2023 9:15 AM in response to techrookie2000

I’m having a charging issue as well, but i’m using the cord that came inside the apple iphone box. When plugged in, my phone will repeatedly make the visual and audible symbol for unplugging and plugging it in as if it can’t hold a solid connection with the charger. Super annoying to hear while trying to sleep. I’m not really sure what I’m supposed to do.

Nov 30, 2023 9:47 AM in response to techrookie2000

I am facing a similar issue, its been probably a month since I have bought iphone 15 but almost on the second week itself the type c charger stopped working, i flipped it up and down, plugged it to a different port also but the wire did not work. I ended up visiting the apple store and service centre where I got no definite answer because as soon as I was there the wire was working fine. Although there wasnt any technical person to check it at the service centre, the personnel there only checked it on a basic level where it was working fine. Today after 2 weeks again it stopped working again 😣 and later started again but it has lost its capability of charging fast. I am not sure if its a charging problem or a bug?

Nov 30, 2023 9:50 AM in response to Ellarose899

Same.


I have just jotted my experience too down in the comments. Want to know if you are facing the same as well?


I am facing a similar issue, its been probably a month since I have bought iphone 15 but almost on the second week itself the type c charger stopped working, i flipped it up and down, plugged it to a different port also but the wire did not work. I ended up visiting the apple store and service centre where I got no definite answer because as soon as I was there the wire was working fine. Although there wasnt any technical person to check it at the service centre, the personnel there only checked it on a basic level where it was working fine. Today after 2 weeks it stopped working again 😣 and later started but it has lost its capability of charging fast. I am not sure if its a charging problem or a bug?

Dec 12, 2023 5:15 AM in response to techrookie2000

I have the same problem with Iphone 15 Pro Max. I have 3 different 30W Apple chargers and the 2 of the short cables that came with the phone + 2 pcs. 2 meters original Apple cables, and the problem is the same:


It charges, beeps, stops charging, and starts charging again. This happens every one or two minutes.

I have tried to clean the USB-C socket but it didn´t work.


When I use the old Apple travel chargers it works fine, but its really slow.


Come on Apple....Get this fixed

Jan 8, 2024 11:59 AM in response to techrookie2000

I am into same group 😅😅😅 In home only two cables work with the phone. In car magsafe works, the no name cable for the mag safe charger works and my old no name cable with magnetic connector also works. This is ridiculous is fault with phone. This is my first apple phone and why the USA stopped google for Huawei. I could never change them. But now we all will waiting for apple updates and possible fix on this problem.

Jan 11, 2024 7:54 AM in response to Branta_uk

Not true, I am typing this from my OnePlus, a far superior phone to this garbage pro max I have, I just bought a cheap cable from a dollar store and it is charging my pro max after doing a hard reset, whereas prior to trying this in desperation, my certified Anker cable didn't work, yet that cable works just fine for my high speed charging on my OnePlus and POS Samsung. It's the phone/Apple garbage.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

USB C on iPhone 15 not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.