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USB C on iPhone 15 not working

I bought my iPhone 15 a couple of weeks ago, I am able to use the genuine apple charger to charge my phone, but when I stay over at my bf s house and use his third party usb c charging chords it doesn’t work. I tried like 3 third party chords and nothing worked. I updated to the newest iOS, I also turned my phone off, factory reset, nothing worked. It feels like my phone is the only one with this problem—am I doomed to be stuck with genuine iPhone chargers ?? Anyway to fix this issue?


[Edited by Moderator]

iPhone 11 Pro Max, iOS 16

Posted on Oct 1, 2023 2:36 AM

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Question marked as Top-ranking reply

Posted on Nov 17, 2023 9:15 AM

I’m having a charging issue as well, but i’m using the cord that came inside the apple iphone box. When plugged in, my phone will repeatedly make the visual and audible symbol for unplugging and plugging it in as if it can’t hold a solid connection with the charger. Super annoying to hear while trying to sleep. I’m not really sure what I’m supposed to do.

118 replies

Jan 28, 2024 8:14 AM in response to Deano_B1982

For the PD negotiation, to fast charge, it needs a minimum of 18W (20W) preferably (and obviously the chair will need to support Fast Charge).


Otherwise anything from 5W will charge, albeit slowly, in non fast-charge mode.


However, there is an issue with Apple’s PD negotiation and sometimes with 18W it won’t draw any power at all. (When I was in the store they couldn’t get it to charge on their own USB-C set socket connection, to replicate the issue I was having at home). Apple are currently ripping out the guts of my phone out and replacing it to see if that can rectify the issue (as it should be able to go into fast charge at 18W OR go into normal charge mode. However there’s some issue in the iPhone 15 that’s preventing that)

Feb 10, 2024 2:36 PM in response to techrookie2000

I just purshased a new iphone 15 pro. In addition to the usb-C cable that came with the phone, I would like to use my many USB to USB-C cables at home I have been using for adroid devices. Using the same adaptor that came with an adroid device, only two out of five cables can charge the new iphone 15 while each and every one of them works for android devices. Can some one explain?

If the iphone 15 indeed has much narrower tolerance for accesories does it mean we can only order them from Apple store? Is this a commercial strategy or technical necessity?


TXZ

Feb 10, 2024 3:00 PM in response to techrookie2000

The flip of this, is the reason Apple have had to move to USB-C is because a legal directive as part of the single charger reform (aimed at reducing waste and costs) for all small electronic devices to be comparable with USB-C charging ports by Dec 2024. The European Commissioner has already written to Apple, before the iPhone 15 came out, telling them that if they restrict the functionality with 3rd party cables they will look to ban new Apple devices from sale after this December deadline.


So with that in mind, if the cables work for other devices - they should be working with Apple too.


HOWEVER, the current place I’m at with Apple is that it appears that the “Power Delivery” Functionality seems to be troublesome and is giving some users over USB-C to USB-C issues with none charging. There’s a handshake process over the cable between a PD capable power source and the iPhone - and the iPhone isn’t always confirming this handshake properly and is stopping the charging process. (Software support are blaming Hardware, and I’ve had a new inner system - yet is still having the same issue. And now Hardware support are blaming Software and no one knows how to fix it)



Feb 10, 2024 3:11 PM in response to mogstermc

Just because a cable has USB-C connectors does not mean that it is Power-Delivery-compliant.


A cable that is must have chips to let the attached devices know that it is. So the Power Delivery negotiation process is affected both by the two devices (including any bugs or quirks they might have) AND the cable.


In the absence of a PD-compliant cable, only 5V charging (assuming the iPhone 15 supports it) would be available.

Feb 13, 2024 8:28 PM in response to Springbok77w

I’m having similar issues. I can’t use my Apple CarPlay charger ( type a to type c). It works on and off. If it’s working and I hit a bump or the cord moves a little it stops working, so for a while I thought it was that cord. Around the time this started to happen certain cords I have at home stopped working altogether. I only have two cords now that work and one of them is the one in the car that works on and off. I can’t use my other cord in the car, because my car doesn’t have a type c port for CarPlay. This just became an issue over the past few weeks or so.

Mar 29, 2024 1:48 AM in response to techrookie2000

I just bought a new iPhone 15 Pro. And it was charging fine on my Samsung charger (the 25 W port) and a standard cable (not the one in the phone box). Suddenly now today it will not charge. However, there is a 15 W USB port on the same charger. And this one (still) works. I realize that the problem started just after the last IOS update a week ago.

Apr 15, 2024 4:27 AM in response to techrookie2000

Same same same. Iphone 15 pro v17.4.1

I sent back a highly recommended surge protector I thought was defective due to the USB-C port. Replacement arrived. Same issue. Tried everything mentioned to no avail. Tested on chargers, different cables, all other devices would charge. I dug out an extra long apple cord that came with my MacBook pro and it started charging. Not sure how long it will start this way but at least I got one full charge! 😀

USB C on iPhone 15 not working

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