USB C on iPhone 15 not working

Same issue with me. I just bought my dad an iPhone 15 plus today, and he tried to use his old USB-A to 2 in 1 lighting and USBC charger. Obviously it's a third party charger but it's a quality one and it has always worked with all of our lightning iPhones and usbc androids. It's worked with my brother's iPads too. But for some reason it just won't charge the iPhone 15 plus. I tried a bunch of different solutions and the problem seems to stem from the charging adapter, namely if I'm using an Apple original USBC adapter, it will work. This is very odd and frustrating to be honest.

It is very unlikely that 2 different devices would have developed a similar fault at the same time. Having 2 devices both showing the same issue tends to point at areas which are common to both failures. You have tried several different cables so the cable is an unlikely suspect. I suggest testing with a different USB-C charger (power brick).

Your iPhone 15 is still in warranty cover, so this is probably a good place to start tracing the problem. If you can't make progress and get it working again, contact Apple Support.

Just sharing my experience in case it helps. With my iPhone 15 Pro, some third-party cables work for USB-C charging, and some don't. VERY ODDLY, I bought a package of 3 cables from a third-party company, and of these 3 supposedly identical cables, 1 works for charging, and two don't!

I tested the cables above using various charging adapters (all 5v, 3A capable), and found the same results. In my case, the adapters don't appear to be the cause of this charging problem.

With wireless Magsafe charging, all third-party USB-C cables work (of course, I guess).

I found out the cable problem during my travel to Europe and thankfully was able to buy a charging pad. From now on when traveling abroad I will bring a wireless charging pad for backup.

My 15 Pro would charge with some third-party USB-C cables, and not with others. VERY ODDLY, I bought a package of 3 supposedly identical cables a while ago, and of these 3, 1 would work, the other 2 would not.

In my case, force re-starting my phone multiple times did not fix the non-charging problem.

My third-party charging adapters (5v, 3A type) don't appear to be the cause. If a cable works, it works with all adapters. Conversely, if a cable doesn't work, it doesn't work with any adapter.

Magsafe wireless charging pad would also work regardless of cables, as expected I guess. Found out about the cable charging problem on the first day of trip to Europe and fortunately was able to find a third party charging pad there. Will make sure to bring a charging pad as backup from now on.

My 15 Pro would charge with some third-party USB-C cables, and not with others. VERY ODDLY, I bought a package of 3 supposedly identical cables a while ago, and of these 3, 1 would work, the other 2 would not.

In my case, force re-starting my phone multiple times did not fix the non-charging problem.

My third-party charging adapters (5v, 3A type) don't appear to be the cause. If a cable works, it works with all adapters. Conversely, if a cable doesn't work, it doesn't work with any adapter.

Magsafe wireless charging pad would also work regardless of cables, as expected I guess. Found out about the cable charging problem on the first day of my trip to Europe and fortunately was able to buy a charging pad there. Will make sure to bring the pad as backup from now on.

after almost a year working perfectly mine started having issue about a week ago. Very frustrating and I tried everything I found on the net. I just found a YouTube post that had me do a phone reset that was different than what I normally do.

volume up volume down right button quickly. When you hit the right button and get that slide prompt to shut down do NOT do it just keep holding the right button until it goes black and the apple logo shows.

I cannot say this will did it for others but my phone started charging again in the car. I have to test apple CarPlay later. Good luck!

the below is the video I started watching

https://m.youtube.com/watch?v=r2lvYu8z3Ys

This is clearly a huge problem - and probably a design flaw with the USB-C port on iPhones.

My phone never worked properly with 3rd party cables - all are loose in the socket / fall out or don’t exchange data / carry charge - even one I bought from the Apple Store and that I was told ‘definitely wouldn’t be a problem’

the pain is that the supplied cable is usb c to usb c - but most of the places I need to charge from or exchange data with (my car for one, my laptop another) don’t have a usb c port.

now I’m having trouble with the supplied cable.

Same issue here. Just picked up a new USB-C charger. Charges my MacBook fine, but won’t charge the iPhone. Overly frustrating.

you can try their support to see if they can help

Get Support (apple.com)

And or

Contact - Official Apple Support

And or

Contact - How to Contact Us - Apple

I have USB-C cables from Apple that charge my iPad Pro but will not charge my iPhone 15. It seems like something else is amiss

My iPhone 15 pro max has stopped charging with any cord. Only charges on a external charger with cover off.

You have to use an Apple MFI (made for iPhone) cable (if they have a USB-C certified)

MFI was only for lightning cables. USB-C is universal and should work on every device.

None of my 3rd party cables work with my 15pro to charge or with CarPlay. I did get CarPlay to work with the included cable after using a usb A to C adapter.

That’s the only way besides wireless for me, is to use USB A to C. Same thing happens to my iPad and they started happening around iOS 17, it’s got to be some sort of software bug.