Beats Studio pro 2023 static noice in left ear (with anc)

Got my beats as a christmas gift and I just started encountering the same issue, kinda sad to see there is no solution to this problem at all. The static noise only seems to go away when noise cancelling and transparency are both off

Got my beats for Christmas after like a week or two this started happening I thought it was from me using them while playing basketball and getting wet turns out it’s noise canceling does not happen when off though

SAME HERE. Got mine for Christmas and on Jan 25, exactly a month later, mine are doing the same thing. Frustrating and suspicious to see that these are not lasting more than a month for a lot of people, past the return period for a lot of retailers. What gives? Has anyone actually had easy success in returning/replacing? Another forum said warranty is a very long process :( sadly turned off to even get a replacement pair.

I have had my Beats Studio Pro headphones for less than a week and I am having the SAME EXACT issues everybody on this thread appears to be having. I started hearing what sounds like static, or almost the sound of the ocean in my left headphone. This is pretty annoying and pretty ridiculous given how much we pay for these. 🤦‍♂️

James Baylock Jr.

Bristol, CT

Update…I sent my headphones through Best Buy, like Apple instructed me. After a week without the headphones I get a message that my equipment was ready, when I go there, the report from Apple is that they couldn’t reproduce the problem. I was furious, they sent them back exactly the same!!!! Worst service ever. Then I call customer service using the headphones and the guy starts telling be that he can barely understand me, when I took the noise protection off, it was clear. Even their own customer service people could notice the problem, but apparently the apple technician doesn’t even know what they are doing. My equipment was purchased in November, this is too soon to be giving so much problems. Then the person on the phone started as usual, looking for ways to blame it on me, like if maybe was my phone, or the noise cancelling had too much around and had to produced that white noise to muffle the noise. I told him I have tried them with different devices and at the moment I was locked in my car alone, plus if is the NC system working, why would it produce the noise only in one ear? Is ridiculous at this point. I went again to best but and sent them again. Second week without them, an almost $300 equipment, that many clients are having the exact same problem, but they act like is isolated and a user error. Apple is trying to get another class action with the way they are treating this.

That just means one of the features of this product is damaged. Most of us know it happens only when is in noise cancelling, that means is damage. We paid for noise cancelling headphones, why would we be ok with not being able to use the noise cancelling?

Same here. Right ear. Very ironic that the noise cancellation makes the noise appear. Don’t know what’s more annoying: the noise itself or the Apple team that can do nothing. Going to return mine after 9 hours of usage.

Same problem and some. My Beats Studio Pro was an expensive gift for my wife and these things hurt my ears and my wallet! Since day 1 (which was 30+ days after purchase, so no return, because they were a gift) they make a pulsing pop noise constantly in the right ear and fuzzy hissing noise from the left ear. Now they constantly pause during music and disconnect during calls. It happens every 2-5 minutes during use. I recently converted to Apple and have buyers remorse for ALL APPLE PRODUCTS (Mac Book Pro, IPhone, Apple Watch, AirPod Pro) after being scammed on these beats.

Where did u get this done with no cost? My first pair they put an 89$ hold on my card that they never returned and they are trying to do the same with a brand new pair but I’d just assume to buy another brand before I pay for them yet again. My first pair ended up costing 259$ after repair and not getting my money back and I’m not going that route again considering they only lasted about 8 more months after that.

Also having this issue after owning a Beats Studio pair for 3-4 months. I take care of them so delicately, so it is hard to imagine that I somehow have hurt them. They have never gotten wet, dropped, or similar as far as I am aware. They were so expensive for such shoddy quality. I had to turn off the noise cancellation on them to get the right ear piece to stop making white noise.

I had this problem but it was super weird because it only happened when I lay down in my car and put my head right against the chair but when I got up its gone. Maybe a certain material caused the static for me?

I’ve been recently having this same issue. I purchased my Beats Studio Pro headphones in the month of May this year and about 2 weeks I have been hearing this static sound coming from my left ear when in Transparency Mode and won’t go away despite what it is connected to.

have you considered selling them as soon as they're replaced so you can get a better pair of headphones. I was choosing between Bose QuietComfort Ultra and Beats Studio Pro. Ended up with the latter because of the apple care plus :(

when i turn on the transparent or noise canceling my left earbud makes an annoying noise and sound it low i got them near Christmas and have a warranty but i dont want to use it yet if it can be resolved

I’m having the same problem with my beats studio pro in the right side also with anc and when I have transparency mode or anc it goes static but when I have mode off it goes away. How to reset beats studio pros?