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Apple delivered wrong iPhones and are not refunding

We ordered 2 iphone15promax for delivery from apple and the phones which were delivered are iPhone14promax, with blocked IMEI numbers.now apple is not refunding us. We have been ripped off our hard earned money. Can someone please guide how to proceed with this situation?


[Re-titled by Moderator]

iPhone 13 Pro Max, iOS 15

Posted on Oct 3, 2023 7:55 AM

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Posted on Nov 16, 2023 6:17 PM

I’ve figured a lot out. A lot of these phones are androids, set up with software & I’m guessing hardware to look like an iPhone. Scammers are stealing data & details from people signing into the phones, as well as the original phone that was ordered.


my fake has a USB-C port as you’d expect, the charger fits into it, but you can’t charge it. & I meant the fake phone is not MagSafe compatible, like iphones above model 12 should be.


definitely look into it more if you’ve been sent the wrong phone, my came in a sealed, legit box with legit serial number, but nope, it’s an android fake thing

111 replies

Apple delivered wrong iPhones and are not refunding

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