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We ordered 2 iphone15promax for delivery from apple and the phones which were delivered are iPhone14promax, with blocked IMEI numbers.now apple is not refunding us. We have been ripped off our hard earned money. Can someone please guide how to proceed with this situation?
[Re-titled by Moderator]
iPhone 13 Pro Max, iOS 15
I’ve figured a lot out. A lot of these phones are androids, set up with software & I’m guessing hardware to look like an iPhone. Scammers are stealing data & details from people signing into the phones, as well as the original phone that was ordered.
my fake has a USB-C port as you’d expect, the charger fits into it, but you can’t charge it. & I meant the fake phone is not MagSafe compatible, like iphones above model 12 should be.
definitely look into it more if you’ve been sent the wrong phone, my came in a sealed, legit box with legit serial number, but nope, it’s an android fake thing
Hi Thania, did you get any response from them?
Hi, im facing a similar issue. Can you please tell me whats the executive email that you mention that maybe i can email them as well and get help please 😭
Hi, im facing similar issue. Did u get any update? Also can you please guide me as to what might be the best option to get this resolved, it’s getting really frustrating tbh 😭😭
The issue that I had was finally resolved, an executive contacted me last Friday. As mentioned above, they offer refund or replacement.
I hope this will help.
[Edited by Moderator]
No but is exhange by royal mail on delivery time
You will need to take this up with Apple, there is nothing we can do for you.
Apple delivered wrong iPhones and are not refunding
