Extension process Apple ID (4589) exited

Hi There, I think I may have found the solution.

You need to go to "Internet Accounts" in system settings, click on the icloud tab (which you can see in the image below) which will take you to another page where you can log in to your icloud account. Then that should just update icloud. Hope that works for you. It seems to have worked for me.

So, I had the same issue on my MacBook and after talking almost daily with apple support trying to solve this nothing worked. The only thing that did it for me was to restore my computer to factory settings. The restore forced my Apple ID to sign out (I couldn’t sign out because when I went to Apple ID in system settings the error popped) and when I opened it again I signed in without any problem.

I had the same error and noticed that my profile pic was not loading too. Here's what helped me in case if anyone has similar issue:

dscl . -delete /Users/${USER} JPEGPhoto

That command deleted the profile picture which apparently was corrupted. After that I removed the MacBook from my iCloud using my iPhone. MacBook detected that and asked to re-enter the password. And now everything works fine.

This started happening for me after switching Apple ID off and on to solve a sync problem; working with Apple Sr. Advisor on phone. Now on Sonoma 14.2.1, same result reported above: System Settings... Name/AppleID... gives "Extension process Apple ID (##) exited". I've tried all the suggestions mentioned above.

Troubleshooting:

• Same mac, different user, same Apple ID — Same fail.
• Same mac, different user, new different Apple ID — OK, no problem
• Different mac, with OS 12.7.2, same Apple ID — Fails, no error msg, but after entering ID and password, the entry window just cycles in an infinite loop

Here's the corker:

• Went to Apple Store, bought a BRAND NEW Mac Mini. It has Ventura.
• The initial user setup FAILS... After entering same Apple ID and PW, setup sequence restarts, infinite loop
• Keep trying... Skip the ID part in initial setup, then try adding ID later
• System Settings... Name/ID... "Settings Error... The operation couldn't be completed. (com.apple.extensionKit.errorDomain error 15.)

Conclusion:

• It's not the user on my Mac, and not the machine itself. It's not Sonoma or Ventura.
• This is a problem with my Apple ID somewhere upstream in Apple's cloud.

mihma, BINGO!

Based on your post, and previous mentions of profile pic, I did this:

• Login to iCloud from web browser (you can't access the change-photo screen in Mac-settings due to the error)
• Click on little photo circle at top right of page
• Added a profile picture (had none before)

Now the error is gone. From this I suggest anyone with the error go to iCloud and add or replace their profile photo.

Friends, with the update to 14.3, the error no longer happens.

I don't know whether this is a fix in the 14.3 release or some other change, but at this point, no problem remains.

Appreciate all of you who posted possible theories and solutions.

Yes, solution for me: open iCloud in browser, add a photo or replace photo for your Apple ID, save. Bingo.

I just wanna share my experience. I had this issue with same error message as my comment which ONLY photo album synchronization didn't work. I've tried to fix with suggested solution on this page as a normal user and it made me more confused. So, I just went to Apple Store for safety just in case and explained all the issues that I had, and they was like they never heard or experienced this issue. Eventually, they recommended me to do factory reset and I agreed. After do it, everything works well, even after I updated macOS Sonoma 14.2.1. All my stress just gone. If you are a normal user and got stress, then I recommend you to do factory reset.

So after the recent macOS update my profile picture got corrupted again and I had received the same error again about Apple ID process exited. Removed the profile pic again and it started to work instantly.

Apple, can you stop breaking things with every update please?

1. Log in to -> account -> manage-> section -> devices in icloud.

2. Remove the Device and and add again account on your device.

The error message will go.

Hi pstaffor,

This page has some troubleshooting when you can't access your iCloud account, which may help:

If you can't connect or sign in to iCloud - Apple Support

We'd advise contacting Apple Support, if the issue persists, so they can look into what's happening.

Get Support

Let them know your iCloud data is still available at the iCloud webpage.

Take care!

I am not sure that I lost access to iCloud, but I was getting a message like that in System Settings with a fresh install of Sonoma--no data carried over--and I was getting a popup saying that I had to agree to a new iCloud agreement, but I just kept getting similar errors in System Settings. What seemed to help was signing out of my AppleID on the Mac and then signing in again. This also asked me for my phone password, and the Mac Password, so maybe that's part what was bugging the software. I don't know.

I also have the same problem on my MacBook after update to Sonoma. I have tried logging out of the Apple ID on my Mac but when I click Apple ID or Internet Accounts in System Settings it comes up blank or I get the "extension process exited..." error message. I have also tried removing my MacBook from the account under Apple ID/Devices settings from a browser but that does not have any effect. Finally, I tried setting up a new account on my MacBook, with the same Apple ID, which solved the issue for half a day but the problem re-occurred. I have two other accounts on the same MacBook with different Apple IDs and those are fine so the problem appears to be specific to the Apple ID. I have 3 other Apple devices (1 MacMini and 2 iPads) and I am able to access my Apple Id from System Settings on those devices without any problems. My Photos app on my MacBook updates so it is still connected to my Apple ID but I just cannot access Apple ID from System Settings....totally stumped!

Although my profile photo was still visible, I tried this anyway and sadly it did not work. I entered the directory service command to delete profile pic then removed my MacBook from my trusted devices. As expected it asked me to sign in to iCloud again but when I selected the iCloud preference pane I got the "extension process Apple ID exited" message again. The only thing that has worked is to setup a new user but the problem recurred eventually which suggests it may not necessarily be a problem with my profile? I have two other Mac's without the same problem...

Signing out of my Apple ID and back in as described by @meswa fixed this error for me