iPhone 15 Screen Scratching Easily?

Same problem here, I had iPhone 11 Pro for years and many other iPhones never got scratch even when dropping it and keeping it in pocket with beach sand.

iPhone 15 pro had it for months now had a very deep scratch and seems multiple layers of scratch I have no idea how and it seems to be common problem

It’s just been a month I bought 15pro max , n started using it since past just 20 days , today it fell for the first time and had few scratches on it so weird , I have used 12 pro max , and in 3 years of usage it had fallen several times , I had used it roughly but never had any complaints, but iPhone15 pro max , is quite delicate, and hangs while I am typing , weird it’s new still hangs and works slow

I’ve owned at least every-other-year’s iPhone release since the iPhone 3GS. Never used a case or a screen protector.

I’ve just noticed a scratch around 1 cm long towards the top center, the scratch is significantly deeper than I’ve had on any previous iPhone.

Small, hairline scratches were also already present but that is normal from my experience (though typically not so early-on in ownership).

No event to my knowledge would have caused this scratch today, so I searched, landed here and was surprised to find others with the same issues.

The scratch is deep and bothers me to the point where I’m considering paying the insurance deductible for a screen replacement claim.

iPhone 15 Pro Max - Natural Titanium, 256 GB

Something obviously caused the scratch, it's just that you may not have noticed what if it was caused by putting it into or removing it from a pocket.

Again, the best way to avoid this is to use a screen protector; it's cheap insurance and they work well, and if the protector is damaged you can replace just it.

Independent tests have shown the screen is no more scratch-prone than past iPhones since at least the X.

I went to Apple Store Edinburgh showed them thread line scratches all over screen . The person looking at it went to Manager of store came back and said they weren’t willing to put new screen front on in other words as if I had made scratches. If only there was a way this 80 year old woman (me) could have recorded me with my new phone. Didn’t go out with it. Waited on screen protector in post then changed my mind and journeyed to store. Ended up I just paid there and then for new screen. Cost me over £200. They did it within an hour, which shows they could have easily done it free. I even bought Apple care but seemingly this doesn’t cover it. I have had iPhones iPads iMac since first came out. Never a scratch on previous iPhones. I am sure this will be found out to be a flaw.

I’ve had my 15 Pro for one day and it has already developed two scratches on it. One of them pretty deep too. Only been on a desk and in my trouser pocket. There are similar scratches on my old 13 Mini too, but those appeared when it slid down a tile floor. Weird stuff.

I've had my iphone 15 for about 3 months. Never put a screen protector on my previous iPhones and never had any scratches. I have a couple scratches now on the new iPhone 15. This is definitely an issue.

I owned the iPhone 12 Pro Max for almost 3 years. The ceramic coating seemed to work flawlessly for 2 years and it only started to pick some small scratches towards the third year. My 15 Pro Max is already scratched a lot more severely than the old phone and I do take care of my stuff. This is horrendous!

What did you say to support? I’ve had mine for 2 weeks and it has terrible scratches on the screen just from being in my pocket. I’ve called support multiple times but it feels like I’m getting nowhere.

The same here and for my friend. We both have the iPhone 15 Pro and within weeks, we each feel small scratches. I had already taken mine to have the camera lens replaced due to dust somehow entering the enclosure days after purchase. Coming from an XR, it is a decent upgrade, but the XR, until I traded it in, never had a scratch!

Same issue! I have had iphone 12 for 3yrs and dropped and used it roughly many times but not a single scratch on the screen.

Bought this 15 pro max literally few months back and have 7scratches already😭😭😭 im really not sure what they did to this expensive piece 😭😭

"They" didn't do anything.

You used it without a screen protector in place, and as a result you scratched your screen.

I don't care what happened with your 12; independent scientific tests have shown the 15 Pro Max's screen to be just as robust if not more so.

Most people that didn't immediately apply a screen protector would apply one after their first scratch.

You can still protect against further scratches by applying a screen protector now.

Not exactly true, but I looked it up. Since the iPhone 12 they have been using "Ceramic Shield". Before that was the Gorilla Glass varients, which use a different process. There are many different glass processes, and While they all end up in a similar place on Mohs hardness scale, they behave differently. Some are more resistant light scratches, but will break with different sorts of impact, etc...

My previous phones from Apple and Samsung were older which is likely why I am noticing different behaviors. I wonder how many others that are noticing the difference in behavior are coming from a Gorilla glass model.

However, it is true that having a screen protector will guard against these light everyday scratches.

Interactivesound wrote:

There are many different glass processes, and While they all end up in a similar place on Mohs hardness scale, they behave differently. Some are more resistant light scratches, but will break with different sorts of impact, etc...

That's actually incorrect; what the Mohs hardness scale measures is resistance to scratching by various materials, light or deep.

If one material was more likely to scratch, it would be a different Mohs hardness.

Yes, you are correct. I only see reports with the whole number value, and while statements declare it is harder, the old and new screen numbers are reported at 6. For my situation, I am still curious how 3 weeks of typical usage resulted in more scratches than 6 years with some serious accidents and drops. Putting in a coat pocket without keys can in no way compare to multiple out-of-pocket drops of the old phone. There is always the possibility of a batch-based defect.

By the way, do you have a screen protector that you have good success with while using a case? I've found the glass ones just end up cracking very easily, and the hydrogel ones always seem to bubble up for me when I put the phone into the case.