"Your credit card is about to expire" error every time I try to purchase an app in App Store

Whenever I try to make in app purchases I get an error pop up that says “Your credit card is about to expire” and that I need to sign in to update my information. Except my card doesn’t expire until 2027.


I’ve tried resetting my phone, I’ve tried signing out of my Apple ID and back in. I can’t delete and re-add my card because I get an error saying I can’t because I have active subscriptions on the card.


Funnily enough, I canceled my subscriptions on my card thinking I could cancel them, delete and re-add my info and then resubscribe, which I couldn’t do because I got the active subscriptions error again but when I resubmitted my canceled subscriptions they went through just fine.


Also I usually use Face ID to pay, but because of this error, I get asked into sign in to Apple ID instead which is unusual.


Any suggestions? This is so annoying


[Re-Titled by Moderator]

iPhone 11

Posted on Dec 29, 2023 9:16 PM

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Question marked as Top-ranking reply

Posted on Dec 30, 2023 12:44 PM

I’ve had this problem too - started to get emails in the middle of December saying that upcoming subscriptions were going to fail and I should update my payment details - but everything was correct so there was nothing to update. Then yesterday my iTunes Match did indeed fail to renew because the payment failed.


Contacted Apple Support and was fortunate enough to speak to someone who was aware of the cause of this problem. As I understand it, this is an Apple Pay issue where a person’s credit card is linked to Apple Pay. Believe it or not, Apple Pay is not using the credit card expiry date but has a blanket expiry date of December 2023, which is why payments are starting to fail for lots of people.


To fix it, I was told to do the following. Go to Settings->Apple Id->Payment and Shipping and remove the payment method linked to Apple Pay. Then add the card details back as a new payment method but DO NOT LINK it to Apple Pay. The card should then start working again.


I won’t get into the craziness of this or the fact that Apple appear to have sat on this problem since mid-December when they started sending out emails saying upcoming payments were going to fail…..

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305 replies

Dec 31, 2023 10:21 AM in response to VadaBee

Please stop posting this without reading the thread first. As has been mentioned eleventy times already, this does not work if you have active subscriptions. If you have any active subscriptions, including AppleCare, the only fix is to add an alternative card or PayPal then delete the card on file. If you don’t have either of those things, you’re out of luck until Apple resolves on their end.

Jan 5, 2024 2:02 PM in response to snohw

Had the same problem, and couldn't remove the payment method because of active subscriptions. I used all of the above (below?) advice, but to get around the active subscription problem first added a different credit card, then removed the old one, then re-added the old one and linked it back to Apple Pay. It worked. I hope that helps others because I was pulling my hair out. Doesn't help anyone with only one credit card though. Apple needs to get their sh*t together on this.

Jan 5, 2024 10:34 AM in response to snohw

Note of caution: Apple Support did help resolve this situation in a seeming very non-Apple and roundabout way by having me temporarily add a DIFFERENT CC in order to add my actual CC, then removing the temporary CC which happened to be my work credit card. I was not able to delete and just re-add my card, kept getting the same error message so the Support person suggested this method. I was assured multiple times by the Support person the temporary cc would not be charged. This morning I get a confirmation of payment made towards the TEMPORARY CC even though my normal regular card now is all Apple has on file. Just got off phone again with Apple Support to feedback on this. Not Support's 'fault' and the initial support was patient and kind. I'm just agog that this is happening with APPLE. Be forewarned about the solution to temporarily add a 2nd card as it may be charged!


Dec 29, 2023 11:13 PM in response to snohw

If you only have one payment method, it can't be removed until you add another payment method.


You can find the acceptable payment methods for your country here;

Payment methods that you can use with your Apple ID - Apple Support


Speak to Apple Support for an idea of what is happening with your account.

Worldwide Apple Support -

Contact Apple for support and service - Apple Support


M1 Mac mini, macOS 14.2;  Watch, series 7 GPS/cellular, watchOS 10.2; iPad Pro 2nd Gen, iPadOS 16.7.3; iPhone 12 Pro, iOS 17.2; TV 4th Gen, tvOS 17.2; HomePods, audioOS 17.2 and Airport Express w/ Airplay 2


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"Your credit card is about to expire" error every time I try to purchase an app in App Store

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