The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

btushaus Author

Level 1

16 points

Apple CarPlay no longer works with My BMW X7 (2021) using iOS 17.3.1

My phone is an iPhone 13 Pro. I’ve tried everything. I’ve tried removing the BMW from Bluetooth and re-adding. I’ve tried removing the car from CarPlay and re-adding. I’ve tried plugging the phone directly into USB device versus using Bluetooth (when it’s plugged in, Spotify will play but communications/phone/Bluetooth still doesn’t work over CarPlay). My son has the same iOS 17.3.1 on his phone and his phone connects to Carplay but he has an iPhone X. I’ve deleted and reinstalled and reset everything. Now I’m just waiting to get pulled over because I’m not using Bluetooth. 😂

iPhone 13 Pro, iOS 17

Posted on Mar 2, 2024 10:13 AM

Top-ranking reply

treypt

Level 1

24 points

Posted on Oct 10, 2024 7:08 AM

@CapitalOats, THAT IS THE SOLUTION!!! You are my hero! That worked perfectly. I disconnected and re-paired about 15 times with no success and could not understand why wireless CarPlay would no longer function but I could still connect to BMW’s Connected Drive. The reset with the volume knob is the answer.

To add a couple of details. I had the ignition on and did not have to cycle the ignition BUT you do have to hold the volume knob a long time, about 20 seconds. When it came back up, I went to Mobile Devices, tapped on my iPhone and then changed the connection method to ‘Apple CarPlay’ and it connected right away; took 3 seconds.

View in context

Apple CarPlay no longer works with My BMW X7 (2021) using iOS 17.3.1

Similar questions