You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Issues after updating to iOS 17.4.1

Hi Guys. After updating my iphone to the latest 17.4.1, i am facing several issues in the last 4-5 days,


  1. The contact poster of my contacts is not being displayed whenever i am making the call or receiving a call from them. It just shows a black background.
  2. The pedometer in iphone is not working properly. I go for a walk daily in the morning and the same distance before was shown around 4 Kms, now it is showing 2.5 or 3 Kms, and this issue is also consistent. There is something seriously wrong with the steps being counted.
  3. Battery drain has also increased by around 10-15% more than what it used to be. Even if my phone is sitting idle, it loses battery at a much faster rate than what was before.


I don't know if anyone else is facing these issues, but these issues are consistently there for me and are not resolved by restarting the phone (which i did several times).

iPhone 14

Posted on Apr 3, 2024 11:31 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 9, 2024 8:27 PM

I have no data keeps saying cellular data not on even though it is, but doesn’t work. I can only use my phone with Wi-Fi


VERY FRUSTRATING!!

373 replies

Apr 12, 2024 11:46 PM in response to xyz_1261

I had the same issue for three days; my Mobile data was not working. I tried so many different things to try and fix it, such as restarting my mobile; resting network settings; forgetting wifi network. As a last resort before contacting Apple I turned my off and left it over night, and somehow that seemed to work! I’ve not seen this recommended anywhere else, so it might be worth a try.

Apr 13, 2024 2:39 PM in response to xyz_1261

Since the update, the only issue I’ve noticed (so far) is one in which my podcasts app keeps crashing. I spent over an hour talking to an Apple support specialist trying various solutions (offloading the app, turning my phone off and back on, then reinstalling the app). When I asked the support person if anyone else was having the same issue, he said no one that he had talked to. So he recommended backing up my phone, resetting everything to factory settings, and then doing a reinstall. Of course, I had to buy more iCloud storage so now Apple is getting even more money from me every month. After climbing the nearest hill and emitting my loudest primal scream possible, I took his advice. It worked fine for one day. Now I’m having the same problem. What a s**t show. Really considering going back to an android where I had none of these issues. My first iPhone may be my last. I think it’s time for another primal scream.

Apr 14, 2024 1:58 PM in response to mikaylanormann

Im having the exact same problem. After the update, it seems all my settings for camera access changed, but when i go to settings, it appears that they are all allowed, so it doesnt make sense. All of my apps are now asking me for permission every tome i open them… And the app on my phone that has my contacts no linger shows the spit for conacts… it just disappeared. Also, my ohone no longer wants to communicate with my tesla, which it always had been doubg with bo problem. I have to force it to recognize me by ipening up mt tesla app and starting my car every time. Its so weird. What happened and how can i fix it!!!!!

Apr 14, 2024 4:40 PM in response to xyz_1261

After the update to 17.4.1, IOS is no longer converting HEVC (h.265) videos to h.264 when uploading them to a PC, even though I have compatible format set. Apple claims it's a Microsoft issue, but I can clearly see the difference in the files when I retransfer movies that had been uploaded before the upgrade. They are no longer converting h.264 To prove the issue, I airdrop the same .mov files to an old phone without IOS update, and they convert just fine when uploading. The airdrop is my workaround for now, but If Apple doesn't own up to this and fix this in a future release, I'll have to turn off high efficiency camera setting on my phone. The heic pictures are still converting to JPG just fine, for now anyways. Anyone else experiencing this?

Issues after updating to iOS 17.4.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.