There are various issues on my iPhone since updating to iOS 17.4.1

This new updates seems to have too many bugs, instead of fix. Wi-Fi won’t work. None of the apps open, just keep getting black screen, phone overheating, draining battery faster than charging, can’t access shared iCloud pictures, can not FaceTime. Safari is just blank page. Restarted Wi-Fi, phone, apps, but NOTHING WORKS!!! Can’t surf at all, games are blank too…. Need immediate fix!!!!


[Re-Titled by Moderator]

Posted on Apr 8, 2024 11:17 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 10, 2024 9:37 PM

This page may be some help (thanks to MrBill3):

If your iPhone won't turn on or is frozen - Apple Support


And sometimes typing in the issue you're facing to the search box will turn up solutions.


If you can get back into your phone, so to speak, 9to5Mac reported that Apple released a new version of 17.4.1, but it was only available through a computer. On a Mac, plug the phone into the computer, open a Finder window, and select your iPhone in the side bar. If the side panel isn't showing, go to the View menu and click Show Side Bar. On older Macs you may have to use iTunes, but it is similar. On a Windows computer I believe you either open iTunes or the Apple Devices app, but I'm not familiar with that setup.


Anyway, once you have done that, there should be a "page" for your phone. Choose General from the top row, and there will be a Check for Update button. From there you should be able to update your phone the newer version of 17.4.1.


I updated "over the air" to 17.4.1 and didn't see any problems. But when I saw the article I updated again and my phone went through the whole process, which seems to indicate that this is a different update. Since then it has worked fine, as far as I can see.


9to5Mac reports that the build number for the over-the-air update is 21E236, but the one through a computer is 21E237.

175 replies

Apr 10, 2024 2:27 PM in response to Chinguu

I’ve lost all my bookmarks and favourites in safari, I didn’t realise I needed to sync these things on the iCloud, no previous update has wiped them from existence. Now all my saved quick links are gone.


edit: my works app now doesn’t work, and the baby camera monitor app doesn’t work either. Who even allowed this “update”?


among the other issues encountered with this update, that one is the most infuriating… haven’t had to try my AirPods yet with the Bluetooth issues but my garmin no longer gets notifications 😑😑😑

Apr 11, 2024 11:49 AM in response to Chinguu

The battery loss on my iPhone 14 has doubled since the update. There is also a problems as none of the announce notifications work anymore. Before the update Siri would read them when various things like messages or other apps sent notifications.


Yes - all the settings are correct for any and all of the apps and all other settings are correct. Reboots tried multiple times. No bluetooth items are connected such as headphones or anything else. Wifi is fine, which doesn't matter any because the messages and notifications do come in but only as text. The announcing voice, even though it is correctly selected, no longer works.


Are we now all alpha and beta rats now or was this just a bad release that was never properly checked??

Apr 12, 2024 6:08 AM in response to Chinguu

I'm also having multiple issues. My phone updated last night. most of my apps icons are missing, all the labels of apps are missing, no bluetooth connection to my AirPods, however it works in my car. I've restarted numerous times and it does not fix the issue. I also cannot access my iCloud settings, it just keeps asking for my password even though I've entered it correctly multiple times. these updates need to be worked out before being pushed out to the public. This is absolutely ridiculous. I have EVERY apple product- and for the first time ever I am truly thinking I might ditch the iPhone.

Apr 12, 2024 7:26 AM in response to Chinguu

Since the update my front camera isnt working - called 1800 92 38 98 and they said it's my problem not apple problem such disgraceful behaviour they did - they said to buy a new iphone and it will be sorted....it's so unprofessional answer their senior customer services - they want me to pay 250 euros to replace the camera for something that i dont nothing wrong just because ios 17.4.1

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

There are various issues on my iPhone since updating to iOS 17.4.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.