New USB-C Magic Keyboard and Trackpad are not working correctly

I received the brand new Magic Keyboard with TouchID and Magic Trackpad today, both with USB-C port, after connecting them to my Mac Air M3, it seems they both failed to work as a magic device, problems includes:


  1. Once connected via USB-C cable, they are not auto connected via bluetooth, I have to find them in bluetooth panel and connect manually
  2. The TouchID and FN keys don't work at all, it seems to be a simple third-party keyboard, without any Apple specific features
  3. All gestures, including 2 finger slide, 3 finger exposure and show desktop, don't work with Magic Trackpad, it seems to be a simple mice but not a touch pad
  4. Changing the movement speed of trackpad in System Preference does not affect the speed of Magic Trackpad


I'm wondering if this is a hardware issue or I need some software configuration.

MacBook Air 15″, macOS 15.0

Posted on Oct 30, 2024 12:27 AM

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Posted on Nov 12, 2024 11:27 AM

Looks like they've updated the tech specs to reflect:


USB-C Magic Keyboard/Trackpad are only compatible with MacOS Sonoma 15.1+


Very sad this isn't included as a patch for 14.X to allow basic functionality like TouchID, especially for those of us on enterprise managed systems. I mean look – I get it – backwards compatibility can be synonymous with a lot of bad words, but also, ****.

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New USB-C Magic Keyboard and Trackpad are not working correctly

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