Iphone 13Pro Max Green Screen issue apperaing after iOS Update

Iphone 13Pro Max(Pucrchased in Septemebr 2021) Green Screen issue apperaing after iOS Update

Phone was in good working condition and green screen issue just poped up 10-15 days back after iOS update

Submitted my phone to Apple SVC but screen replacement needs to be done on chargable basis as Handset not beloning to specific batch of production line , Can Apple help me out for replacement citing Genuine screen Issue info availble all over the internet

iPhone 13 Pro Max, iOS 26

Posted on Mar 6, 2026 10:36 PM

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3 replies

Mar 7, 2026 3:06 AM in response to SravanKrA

No my Iphone is not Jailbroken, its a brand new unlocked handset purchsed from US in the first month of its launch September 25, 2021 from a store in TEXAS


The iPhone 13 Pro Max green screen issue is a widely reported display failure often triggered by software updates (such as iOS 16 and later), which many users and legal experts attribute to an underlying manufacturing defect in the OLED panel. While Apple has not launched a formal global service program for this specific issue, several consumer court rulings and "exceptional" service cases have established a precedent for free repairs. 

Recent Court Rulings and Legal Action

  • India Consumer Court Precedents (2025/2026):
    • Jolly Thomas v. Apple India: A consumer court recently ruled in favor of a user whose phone developed defects after an update. The court noted the absence of physical damage and the timing of the fault, concluding that Apple cannot evade liability when updates impair functionality. Apple was ordered to repair the phone for free or provide a full refund plus compensation.
    • Kerala Consumer Court Rulings: In December 2025, courts in Kerala ruled against Apple for "deficiency in service" related to iPhone 13 series defects, ordering compensation of ₹45,000 and free hardware replacements.
  • Manufacturing Defect Recognition: Courts have begun applying the Consumer Protection Act, 2019, to hold Apple strictly liable for defects that arise shortly after the warranty expires, especially if they are linked to manufacturer-provided software updates


Service Status and Repair Options

  • "Exceptional" Free Replacements: Despite the lack of an official program, some flagship stores (e.g., Apple BKC in Mumbai) have reportedly offered one-time free display replacements if the device has no physical or liquid damage.
  • Estimated Out-of-Warranty Costs: Official screen replacements can cost approximately ₹31,000 to ₹35,000 ($380+).
  • Hardware "Jumper" Fix: Unofficial repair shops often use a "jumper wire" solution to bypass the faulty display circuit for a much lower cost (around ₹4,500), though this voids any remaining official support. 


Mar 6, 2026 11:37 PM in response to pritam245

Green Screen issues are not always the iOS update's fault!  Many things can cause phone problems.  If you tell people you think it's an iOS update, it might make it harder to fix or find a solution for the real issue.



Remember, the right question often leads to the solution!



Was/Is your device Jailbroken? If that's the situation, please be informed that attributing the issues to iOS updates may not be accurate.



iOS updates aim to enhance user experience, boost security, and fix bugs rather than disrupt core features. The majority of the issues after updates might stem from underlying, unmentioned factors. Updates won't typically alter personal data but may refine settings or features. Backup before major updates for safety. Review Apple's update details and backup advice for a smooth process.


Kindly consider checking your settings and addressing any device issues before attributing the issue to external factors. This could be a pure coincidence that the iOS update affected the iPhone functions.


Before initiating a standard iOS update, it's advisable to create a backup. Have you completed this step? If yes, proceed with the restoration from the backup.



See what each update does: OS — iOS 26, About iOS 18 Updates, About iOS 17 Updates, About iOS 16 Updates, About iOS 15 Updates, About iOS 14 Updates, About iOS 13 Updates, About iOS 12 Updates, and so on...




Mar 6, 2026 11:38 PM in response to pritam245

When you attribute every glitch or slowdown, or feature availability on your device to an iOS update, you risk overlooking other potential causes that may be specific to your hardware or settings. Updates often become the “easy scapegoat,” but not all issues originate from the operating system itself. For example, battery drain might stem from an aging battery, connectivity problems could be tied to your router or network environment, and app crashes may result from outdated third-party software. By assuming the update is the sole culprit, you narrow your troubleshooting lens and miss opportunities to identify device-specific problems that require different solutions. A balanced approach—considering both the update’s impact and the unique state of your device—helps you diagnose issues more accurately and avoid unnecessary frustration.



I conducted a thorough search of this forum using the term 'Green after iOS update' and uncovered numerous posts detailing similar issues across various iOS updates. This suggests that iOS updates may not consistently be the root cause. Below are a handful of examples extracted from the search results:



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Iphone 13Pro Max Green Screen issue apperaing after iOS Update

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