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Q: Multiple Apps Freeze and Crash on iOS10

First, I found my new iPhone 7's Phone app freezes from time to time.

Sometimes it will crash and restart by itself. Sometimes I had to force it to quit.

After the app restart, it appears normal for a while and then freeze again in a few minutes.

This is completely unacceptable to me!!

Basically almost every time when I needed to make a phone call, I would find the app being frozen!!

 

Later I found the iPhone 6 I'm about to trade in has the same problem.

 

Second, when I was chatting with the Apple support using Safari on the phone, the Safari app crashed twice in the middle of the chat!!

 

Third, when I was trying to copy the crash report in Settings->Privacy->Diagnostic...->Diagnostic...->stack+MobilePhone...  to send a friend who works for Apple, the Settings app keeps crashing!!!

 

Updating to 10.0.2 did not help at all.

Tried to reset everything and restart as a new phone and problem still there.

My Apple friend also reproduced the Settings crash on his own iPhone 7

 

I wasted at least 10 hours in the last two days to troubleshoot this problem.

 

I believe iOS10 is really messed up this time.

I hope they can fix this ASAP, otherwise I can see Apple in big trouble.

BTW, my family members' iPhone 5S and 5 seem not to be affected.

iOS 10

Posted on Sep 24, 2016 2:20 AM

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Q: Multiple Apps Freeze and Crash on iOS10

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