iPhone X Ring Volume Low

Why does the ringer volume not increase when I attempt to use Ringer Up volume button or in the Settings?


Also, why does the ringer volume go very low after the first ring and we are not able to increase the volume so it stays louder?


1) When attempting to use the volume up button to increase the Ringer volume it increases the Volume for the sound but NOT the Ringer.


2) When I receive a call the volume is low and goes even lower on subsequent rings.


TROUBLESHOOTING:

I would change the ringer to/from silent then press the up button in an attempt to increase the ringer volume but it only increases the Volume for the sound (ie; music) but NOT the Ringer. The Ringer screen would pop up but it's immediately replaced with the Volume screen.


I went to Settings>Sounds & Haptics>Ringer and Alerts and increased the slider button to max (the sound would ring very loud). I also turned ON Change with Buttons (*the volume of the ringer and alerts can be adjusted using the volume buttons) but the Ringer volume would still be low when I would make a test call.


I spoke with 3 other iPhone X owners and when we performed a test call they, too, had the same issue.


UPDATE: After adjusting and readjusting the volume in the Settings for the ringer and turning the ringer ON/OFF on my iPhone X it suddenly began to ring normally with an incoming call. HOWEVER, the other 3 iPhone X's still have the very low ringing issue when a call comes in despite trying to fiddle with the settings as I did.

[Re-Titled by Host]

iPhone X, iOS 11.1, null

Posted on Nov 7, 2017 4:05 PM

Reply
90 replies

Apr 5, 2018 12:55 AM in response to iphonicman

Friends here is the answer for your question.


User uploaded fileiPhone X ring volume very low and how to fix?

Have you noticed the iPhone X ringer volume goes from loud to low? Often iPhone X users notice that the iPhone X ringtone will sound very quiet after initially sounding loud, but despite pressing the volume up buttons they can’t get the iPhone X ringtone to sound loud again, it’s just stuck quiet. Don’t fret and there’s nothing wrong with your iPhone X for exhibiting this behavior, in fact this is actually a feature.

If your iPhone X rings loud but then gets quiet and stays quiet, but you’d rather have the iPhone X ringer volume stay loud all the time when getting a call, read on to learn the proper settings adjustment to stop this behavior. The end result will be that iPhone X sounds loud on incoming calls all the time and the iPhone X will stop quieting the ringtone volume itself.


What causes the iPhone X ringtone volume to be very low after initially sounding loud? It’s actually a Face ID feature. And yes, this ring sound volume lowering capability applies even if Face ID is not being used on iPhone X to unlock or authenticate the device, and much like how Animoji uses the Face ID camera to scan your face even if you aren’t using Face ID authentication, the front camera for face scanning is active for other features too, and that includes the ringtone volume.


How to Stop iPhone X Ring Volume Going Quiet

You can disable the attention awareness feature that scans your face and determines you’re looking at the iPhone X, which in turn lowers the ring volume on the device. With this feature turned off, the iPhone X will stop lowering the ring volume of calls automatically when you pick up the iPhone and look at it.

  1. Open the “Settings” app on the iPhone
  2. Go to the “Face ID & Passcode” section
  3. Locate the “Attention Aware Features” option and turn the switch to the OFF position
  4. Exit out of Settings

User uploaded fileiPhone X ring volume very low and how to fix

Have you noticed the iPhone X ringer volume goes from loud to low? Often iPhone X users notice that the iPhone X ringtone will sound very quiet after initially sounding loud, but despite pressing the volume up buttons they can’t get the iPhone X ringtone to sound loud again, it’s just stuck quiet. Don’t fret and there’s nothing wrong with your iPhone X for exhibiting this behavior, in fact this is actually a feature.



If your iPhone X rings loud but then gets quiet and stays quiet, but you’d rather have the iPhone X ringer volume stay loud all the time when getting a call, read on to learn the proper settings adjustment to stop this behavior. The end result will be that iPhone X sounds loud on incoming calls all the time and the iPhone X will stop quieting the ringtone volume itself.


What causes the iPhone X ringtone volume to be very low after initially sounding loud? It’s actually a Face ID feature. And yes, this ring sound volume lowering capability applies even if Face ID is not being used on iPhone X to unlock or authenticate the device, and much like how Animoji uses the Face ID camera to scan your face even if you aren’t using Face ID authentication, the front camera for face scanning is active for other features too, and that includes the ringtone volume.

How to Stop iPhone X Ring Volume Going Quiet

You can disable the attention awareness feature that scans your face and determines you’re looking at the iPhone X, which in turn lowers the ring volume on the device. With this feature turned off, the iPhone X will stop lowering the ring volume of calls automatically when you pick up the iPhone and look at it.

  1. Open the “Settings” app on the iPhone
  2. Go to the “Face ID & Passcode” section
  3. Locate the “Attention Aware Features” option and turn the switch to the OFF position
  4. Exit out of Settings


User uploaded file

You can confirm this works by getting an incoming call on iPhone X, it should now be loud as your settings were set to beforehand and no longer quiet the call to a very low volume automatically.

Another helpful step is to make sure your iPhone ringer volume is turned up all the way to the loudest setting, since sometimes users have inadvertently made the iPhone volume low

You can confirm this works by getting an incoming call on iPhone X, it should now be loud as your settings were set to beforehand and no longer quiet the call to a very low volume automatically.

Another helpful step is to make sure your iPhone ringer volume is turned up all the way to the loudest setting, since sometimes users have inadvertently made the iPhone volume low



iPhone X Ring Volume Low For Incoming Call? Here is Why

Nov 15, 2017 1:54 PM in response to iphonicman

i too had this problem so I took my phone into the apple shop, they replaced it straight away at the genius bar, it might be an idea to share this information with them so that they are aware that a simple change of the settings solves this problem. Full marks though to the guy who served me on the GB as they changed it without hesitation great customer service

Dec 17, 2017 8:58 AM in response to srosemer

Reply ...

It seems as soon as you pick up your phone the ringer volume drops. Set your ringer volume up in settings. Put you phone on a table and call it from another phone. The ringer is loud for as long as it sits on the table. Pick it up and the volume drops down. Same thing happens when the phone is in a pocket, in a carrier, in a purse. Loud ring until you handle the phone ... then the volume drops down. Your I-Phone X senses you have handled the phone. I discovered this by trial and error. Hope it works for you!

Dr. L

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iPhone X Ring Volume Low

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