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Problem Bootcamp Windows 10 & Bluetooth

Hello,

on my new iMac Pro Windows 10 created with Bootcamp, Bluetooth does not function anymore.

The problem is, that the original iMac Pro Magic Keyboard and the also original Magic Mouse 2 seems to pair but they get no connection ( keyboard + mouse no response ).

Before i had updated to MacOS 10.13.3 everything went well, both, keyboard and mouse were okay.

Reinstalling the Bootcamp Windows drivers does not have any success, same problem as before.

Any suggestions wether the Bluetooth problem has to due with the MacOS update and therefore the newly installed Windows drivers are also corrupted ?

Many thanks in advance ...

Klaus

Posted on Jan 27, 2018 4:37 AM

Best reply

rehctelf

Level 1

63 points

Posted on Jan 27, 2018 11:02 PM

Yep ... #metoo. I'm on an iMac Pro. Plugged in a hardwired keyboard and mouse and everything worked fine, but no bluetooth keyboard or Magic Mouse 2.

Interesting to note, I installed bootcamp from scratch yesterday. BT keyboard and Mouse worked fine after initial install, but problem started after I did the final Windows 10 update to version 1709. I'm pretty sure this is a driver issue ...

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147 replies

czaharop

Level 1

8 points

Apr 8, 2018 9:45 PM in response to csteelooper

Thank you for the very good summary and advice, appreciate your time very much.

Czaharop

Apr 9, 2018 5:45 AM in response to igmackenzie

As an experiment, I'm going to install Windows onto a new Bootcamp partition on my Fusion Drive. Then we will see when/if the problem occurs.

I'll report back later.

Apr 9, 2018 11:51 AM in response to emulajavi

I guess it's a personal thing, but I don't have any issue with that size.

Apr 9, 2018 11:59 AM in response to igmackenzie

Me neither, but for those who do, it is a real pain in the rear end to adjust things to your liking.

Apr 10, 2018 9:48 AM in response to klausfromlimburgerhof

I have the same problem now. I found out that you can pair the keyboard with windows after you disconnected it under macOS.

shad0vv

Level 1

4 points

Apr 10, 2018 10:25 PM in response to klausfromlimburgerhof

Everyone please try updating to the latest update from Windows. My iMac Pro's bluetooth devices are finally working again and I'm so happy!!

April 10, 2018—KB4093112 (OS Build 16299.371)

Apr 11, 2018 9:55 AM in response to Loner T

Pointless continuing this discussion. Very clear where you stand on Apple. We have a very different view on inclusivity and responsibilities to paying customers.

I’m off this thread now. Good luck!

Apr 17, 2018 9:15 PM in response to czaharop

Me too

Apr 26, 2018 9:22 AM in response to klausfromlimburgerhof

Same on 2016 15" MBP, even with latest 10 April update mouse won't pair.

Jun 3, 2018 4:53 PM in response to klausfromlimburgerhof

Got the same problem, tried everything written here, now what I do is start clicking the mouse just before the password screen appears on Windows and then the mouse works... go figure

Jul 5, 2018 8:19 AM in response to klausfromlimburgerhof

Yup, happening to me too. I guess we're still waiting for a solution?

Jul 5, 2018 8:42 AM in response to Erik Rosenbluh

I start clicking the mouse right after the Windows logo appears, works every time , like the driver for the magic mouse 2 had to load first for it to work...

Problem Bootcamp Windows 10 & Bluetooth