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Hans0810 Author

Level 1

36 points

iPhone X freezes at end of call

Hello there,

I know this question has been asked before but there are no recent answers so I was advised to start a new topic on this.

I have my iPhone X since a month now and every time a get a call (or call someone) I can't end the call. This occurs both with 'normal' telephone calls as well as with WhatsApp-calls. The screen is black and none of the buttons work. Updates to newer OS didn't help.

Sometimes, after 1-20 seconds, the screen comes back but sometimes the only thing that helps is to shut of the iPhone (pressing the buttons very long until it gives me the option to shut off the device).

Can somebody help me?

iPhone X, iOS 11.2.5

Posted on Feb 8, 2018 3:52 AM

Top-ranking reply

Osama Elakdy

Level 1

9 points

Posted on May 26, 2018 11:19 AM

Resolved:

I had the same problem, you need to reset your iPhone, but cannot even do that.

This is what I did to force restart without having to re-install iOS (as apple support suggested)

Settings-General-Reset-Reset network settings

This will force iPhone to restart, and you just need to re-inter WiFi passwords, not hard.

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iPhone X freezes at end of call

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