HomePod MAC address determination

I know you already solved it but in case anyone else is running into the same issue, this is what worked for me (similar to what other people tried). Alternatively, you could setup a Genius Bar appointment and have them setup your HomePod on their wifi network with your phone and they can find your MAC address by running a scan on their client list (this is what the Apple Support technician recommended before I got impatient and solved it myself).

1. Download Network Scanner onto MacBook from the App Store (it's free)

2. Make wifi hotspot with someone else's phone (used my gf's iPhone)

3. Connect MacBook and your iPhone to the hotspot

4. Plug in HomePod and complete setup with HomePod with your iPhone

5. Run scan on Network Scanner, it should labeled "Living Room" or whatever location you assigned the HomePod, MAC address should be listed and write it down

6. Remove HomePod from the Home app by pressing "Remove Accessory" within the HomePod screen in Home app

6. Turn off hotspot and reconnect your devices to the intended wifi network

7. Add MAC address to your account/contact admin to add MAC address to the intended wifi network

8. Reset HomePod by unplugging it, replug, and then then press and hold touchscreen on top of HomePod until it turns red and you hear three beeps

9. Repeat HomePod setup with your iPhone

10. Enjoy HomePod!

This is the first thing I looked for, and is a huge deal for the higher education (university/college) market, where many managed networks require the use of a MAC address to register or provision the device.

Good to hear!

I looked at my Apple Watch app and the Mac addresses are listed under General/About. I’m fairly certain my Apple TVs have a similar item in their own menu. I’m sure they’ll work something in because it seems like a trivial fix, and corporate users often need the MAC address. Heck, at least put the MAC address on a sticker in the manual or on the box.

Congratulations on your workaround. 🙂

tt2

I did this and set it up, but airplay doesn’t work. I’ve tried numerous times with resetting the HomePod. How did you get AirPlay to work?

Did they ever end up calling you back about the "proper" way to get the mac address? Thanks for your answer!

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They used to put MAC addressed of some devices on the box, but may no longer do so.

These are basic things Apple should think of.

If you can't find it, can you briefly disable MAC address filtering on the router, then find connected devices in the router config pages, then re-enable the MAC address filtering and add the HomePod.

Don't suppose the HomePod shows up on an iOS device under General>About>HomePod?

That linked article sort of has a point but not really. There are many legitimate reasons for using MAC addresses and Apple should realise that manyusers MUST know MAC addresses to connect to WiFi. In the case of my network we have Layer 7 rules for streaming content. A lot of content from new MAC addresses appearing on the network are blocked by default until we can se exceptions.

I purchased six Homepods and made the mistake of unboxing them and connecting all of them to power before I realised there was no way to get the MAC addresses. Now through ANOTHER (repeatable) glitch in the Apple Home app all six have been given the same default name and there is no way I can find to identify them either via the Home app (which has VERY rudimentary Homepod support and is apparently the only Apple app that "knows" anything at all about these speakers) or via the Meraki dashboard for our network. They all show up in Meraki as iOS devices named "Bedroom" (which is not the name _I_ gave them during setup). I had to ask our sysadmin to set up a special rule to allow them to connect, and now I'm sitting here blocking and unblocking them one at a time to crudely figure out which is which. Lame, Apple, really lame.

If anyone has a solution for retrieving the MAC address that does not involve painful processes like setting the Homepods up on an Android hotspot I'd sure like to know that solution.