iPhone connects and disconnects from Mac

Hello,


When I plug in my iPhone to my Macbook pro, it repetitively connects and disconnects. Therefore I cannot charge my phone through my computer anymore.


I own this iPhone since decembre 2018, and this issue only appeared this week. However when I plug in my iPhone to a wall outlet, it charges perfectly. I also noticed that there is a lag time before my phone starts charging when connected to my Macbook (before disconnecting right away, and then reconnecting etc).

I tried to connect my iPhone to both USB ports of my Macbook, with many different Apple lightning cables and also my Anker cable (MFI certified), but the issue substains. I plugged in my mother's iPhone 6 to my Macbook and it charged perfectly. I plugged in my iPhone to my brother's former Macbook pro (15" from 2008) and my iPhone could charge normally.


Here everything I tried to resolve this issue (which failed by the way) :

- I shut down and turned on my computer and my phone.

- I reseted location and privacy of my phone (Devices rapidly disconnect/reconnect - Macbook Air Mid 2013).

- I also restored my phone.


Could anyone tell me a solution?


I specify that I have a 256Go iPhone X under IOS 11.2.5 and a 13" retina Macbook pro (mid 2014) under High Sierra 10.13.3.


[Re-Titled by Moderator]

iPhone X, iOS 11.2.5

Posted on Feb 10, 2018 1:34 PM

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Posted on Apr 22, 2018 6:29 PM

But I do think I solved my problem, by something similar.


On the hunch that the computer was trying to set up a network connection via the phone while the phone was trying to do something else, I went into the network settings and found that in the list of services I had an entry for "Thunderbolt Bridge." I thought it was off, because it was listed as Inactive and the configuration I could see said "Configure IPv4: Off". But to make sure it was really completely disabled I pushed the "Advanced" button to change the configuration details (after clicking the lock icon and authenticating, of course). I changed "Configure IPv6" from "Automatically" to "Manually" and saved that.


After that, connecting my phone to the laptop finally worked. I was just now able to get some pictures off my phone onto the laptop.

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276 replies

Jun 4, 2018 5:53 AM in response to MélodyH

I have an iPhone X and MacBook Air. I have done everything and nothing fixed it. Tried this and seems right. I hope Apple figure it out and fix it in new updates, however, I've seen that people have had this problem from 2013.


Re: Why does my iPad keeps connecting and disconnecting from the new late 2013 iMac

Hey everyone,


I just wanted everyone to have the solution here that way when others experience it, they can hopefully find this solution quickly. Luckily several of you like (MrArifFikri) touched on the solution already, I'll just specify the reason for clarity.


It comes down to power, or more importantly "current". Specifically, with an iPad, USB power consumption is very finicky. So in order for the USB direct connection to your PC, USB hub, or laptop you need to make sure your iPad is charged to over 51%. This will reduce the power draw the iPad will attempt to pull from the USB connection. This should give you flawless charging and syncing capabilities. Now you can sidestep this in some cases by using USB ports on your hub, PC or laptop that are closer to the power supply, or series on the circuit board.


If your iPad is below 51%, you need to use the "cube" or power block that came with your iPad. (The smaller one for your iPhone is not recommended as it lacks the internal transformer that the iPad power block has) The reason for this is that your iPad is attempting to draw too much current from the USB connection through a substrate, i.e. the PC, USB hub or laptop connection. They are only designed to allow a limited amount of current through those connections, thus your iPad continues to "trip" the charging circuit in the device because the power draw is too low.


I hope this helps stop the "doodledee.....deeedledoo" beeping madness you're experiencing! 🙂

Sep 19, 2018 6:24 AM in response to MélodyH

If you use multiple desktops with one desktop handling photos (ImageCapture), and another desktop handling iTunes, the madness that ensues is impossible to reconcile, because the macbook pro jumps from one desktop to the other while you are trying to accept a trusted connection, and the iPhone is doing its thing - connecting and disconnecting.


Apart from the very poor/weak management of multiple desktops in OSX (vs Linux), this situation can drive you insane.


The solution is to make sure iTunes is not running when you connect your iPhone - and be on the same desktop as ImageCapture will be when it automatically starts. When you connect your iPhone remove (swipe away) all active apps so that when you get the message to 'trust' this computer you can answer it.


For me this failure to connect occurred when I must have changed from the Wifi to LAN (via thunderbolt) connection. If I changed USB port and set WiFi ON it connected without a problem. But I got curious as to why I could not connect with the first USB port, and the above solution evolved.


This said, I do not agree that Apple should be able to make changes that remove the trust that is already established between devices. It is careless and arrogant behavior to allow customers to be left stranded. The more IT savvy will be able to solve this without resorting to the 'Genius Assistants' in the shops.

Nov 28, 2018 3:59 AM in response to MélodyH

Hi Mélody,


I had the same problem and contacted Apple support by phone. Try this:


1. Turn off your MacBook Air

2. Press and hold "Shift+CTRL+ALT(option)+Power" (11 seconds) and release

3. Turn on your MacBook Air as normal

4. Log in

5. Connect your iPhone


This resets your USB ports. In my case, it was a software issue, not a problem with the ports, the cable or the phone itself.


I hope that helps.


Jack

Jun 20, 2020 8:03 PM in response to Arashk.B

It took a bit more than 51%, but this worked for me. I think I charged it up to 70% on my charger before moving it to my iMac, and that ended the eternal connect/disconnect it had been doing previously when I was plugging it into the iMac. I've seen similar behaviour on my car charger so now my suspicion is that the car charger just doesn't have enough juice for a heavily discharged phone. Interesting. Thanks very much for the helpful comment. 🙂

Nov 6, 2020 6:23 PM in response to MélodyH

I had issues connecting my new (to me) iphone XS to my macbook pro running High Sierra (becasue I love how solid it runs). None of teh suggestions helped so I manually downloaded and reinstalled iTunes and when I did it told me I needed an extra update to make my iphone work with it. Suddenly everything started working. You can manually download iTines here - https://support.apple.com/kb/dl1977?locale=en_GB

Mar 28, 2022 9:40 PM in response to rpmartins

This terminal command also worked for me! Much thanks! I've struggled with this for a long long time! And currently I have a failed battery on my Mid 2015 MBPro Retina so only running off of the external power supply and I can still charge my phone now! Thanks again (in this case to: rpmartins) for providing answers to keep us all going!

____________________________

Originally posted by rpmartins:

Try terminal :

sudo killall -STOP -c usbd

____________________________

Peace!

slashGW

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iPhone connects and disconnects from Mac

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