iPhone connects and disconnects from Mac

Hello,


When I plug in my iPhone to my Macbook pro, it repetitively connects and disconnects. Therefore I cannot charge my phone through my computer anymore.


I own this iPhone since decembre 2018, and this issue only appeared this week. However when I plug in my iPhone to a wall outlet, it charges perfectly. I also noticed that there is a lag time before my phone starts charging when connected to my Macbook (before disconnecting right away, and then reconnecting etc).

I tried to connect my iPhone to both USB ports of my Macbook, with many different Apple lightning cables and also my Anker cable (MFI certified), but the issue substains. I plugged in my mother's iPhone 6 to my Macbook and it charged perfectly. I plugged in my iPhone to my brother's former Macbook pro (15" from 2008) and my iPhone could charge normally.


Here everything I tried to resolve this issue (which failed by the way) :

- I shut down and turned on my computer and my phone.

- I reseted location and privacy of my phone (Devices rapidly disconnect/reconnect - Macbook Air Mid 2013).

- I also restored my phone.


Could anyone tell me a solution?


I specify that I have a 256Go iPhone X under IOS 11.2.5 and a 13" retina Macbook pro (mid 2014) under High Sierra 10.13.3.


[Re-Titled by Moderator]

iPhone X, iOS 11.2.5

Posted on Feb 10, 2018 1:34 PM

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Posted on Apr 22, 2018 6:29 PM

But I do think I solved my problem, by something similar.


On the hunch that the computer was trying to set up a network connection via the phone while the phone was trying to do something else, I went into the network settings and found that in the list of services I had an entry for "Thunderbolt Bridge." I thought it was off, because it was listed as Inactive and the configuration I could see said "Configure IPv4: Off". But to make sure it was really completely disabled I pushed the "Advanced" button to change the configuration details (after clicking the lock icon and authenticating, of course). I changed "Configure IPv6" from "Automatically" to "Manually" and saved that.


After that, connecting my phone to the laptop finally worked. I was just now able to get some pictures off my phone onto the laptop.

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276 replies

Nov 3, 2018 8:40 AM in response to MélodyH

Try Force Quitting the USBd process on your Mac.


  1. Open Activity Monitor on your Mac (in Applications>Utilities)
  2. Search in the search bar for USBd
  3. Double click on USBd and Quit / Force Quit the process.


Hopefully your phone should then charge normally.


I have no idea what this USBd process is and you try this at your own risk - just saying it worked for me with no problems. The phone charged and sync'd perfectly with itunes afterwards

May 31, 2018 3:29 AM in response to MélodyH

Hy everyone.

I had same issue on my iphone 6, ios 9.3.2. After searching through the web i found following solution that helped me:

You need to reset your privacy and location info and then trust your iphone with itunes again.

1. Disconnect your iphone from cable.

2. On your iphone: ->Settings -> General -> Reset -> Reset Location & Privacy (accept all things).

3. Connect your iphone back to cable. (iphone will reconnecting again, don't worry, it will be soon over).

4. iTunes will ask about trust, accept all this.

After that your iphone should stop reconnecting repeatedly and start to charging normally.

Sep 23, 2018 3:56 AM in response to rpmartins

Thanks for the tip.


However in the above scenario my Macbook was jumping from any desktop i tried to work in back to the desktop where I was running iTunes. By the time I had selected any other app (terminal included) I was thrown back to iTunes because it wanted to show me a message. I never saw this message because it got hidden behind the iTunes window. I only discovered the message after taking a guess at what was going on. So with terminal I would have had no chance to type anything, because as soon as I selected the correct desktop (where I keep terminals assigned) I would not get the time to even select the terminal let alone be able to type something into it. It would be far better if this message (regards trust) was thrown up in the notifications sidebar where it would have less influence on the behaviour of Apple's display manager. But seeing Apple have done nothing to improve the display manager with regard to the reliable positioning of apps on desktops I don't expect a change in this area either - a means to interrupt the display manager when it goes berserk - not even being able to reboot via the applet on the top left of the screen. My only solution was to log in from another computer and reboot.


At this point (remote terminal via SSH) using "sudo killall -STOP -c usbd" would have saved me rebooting.

Mar 11, 2019 3:41 PM in response to julionguyen

I'm having the same issue here but just with my husband iPhone 7 Plus. Mine works pretty fine but it's an iPhone 6.


MacBook Pro Retina, 13-inch, Mid 2014 - MacOS Mojave 10.14.3 with iTunes 12.9.2.5

iPhone 7 Plus iOS12.1.4

iPhone 6 iOS 12.1.4

Apple lightning cable


One thing that I've noticed is that killing usbd via Activity Monitor worked here but it turned the personal hotspot on in the iPhone 7 Plus. And when I turned the personal hotspot off, the issue restarted immediately. Have anyone noticed that too?

Feb 24, 2020 3:58 AM in response to MélodyH

I have had that problem for quite a while. I change some settings following different advices given here and there, which had annoying consequences like Google Maps loosing the navigation option, I used a new USB cable, then finally, I used my brain: if your laptop is fully charged 100% or connected to the charger, the phone will stay connected, if the laptop charge is not enough, the laptop will disconnect your iPhone that will reconnect and get disconnected again and so on, with that annoying sound at each step. So the conclusion is: don't try to charge or connect your phone to your laptop if the battery is not fully charged.

Jun 29, 2018 12:17 AM in response to MélodyH

I came across this yesterday with my daughter's 8 month old MacBook Air and iPhone 7. When she plugged it in it constantly connected/disconnected. We tried

  • multiple lightning cables
  • multiple ports on her MacBook
  • her phone charges fine with the same cable when plugged into the wall
  • her phone and same cable works fine when plugged into another MacBook Air
  • My Galaxy S7 charges ok when connected to her MacBook Air
  • My brand new iPad also has the same connection issue when connected to her MacBook
  • We then tried a different lightning cable that came with my iPad which appears to be slightly thicker, it charged both the iPad and her iPhone OK on her MacBook!
  • I later found that if her phone was charged at 71% any of our lightning cables would charge it, when her phone was at 23% only my iPad cable would charge it.
  • The iPad still wouldn't charge with the older lightning cable even when at 81%


So I'm thinking that an iPhone that is "more" flat may draw a higher charging current from the USB port. Not sure if the older cables are slightly worn out/ damaged and cannot provide the current, or there is some other tolerance problem, but a newer cable worked for us. That doesn't really explain why it worked with a low battery percentage on another MacBook though with the original cable. There is something weird going on.

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iPhone connects and disconnects from Mac

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