iPhone connects and disconnects from Mac

Hello,


When I plug in my iPhone to my Macbook pro, it repetitively connects and disconnects. Therefore I cannot charge my phone through my computer anymore.


I own this iPhone since decembre 2018, and this issue only appeared this week. However when I plug in my iPhone to a wall outlet, it charges perfectly. I also noticed that there is a lag time before my phone starts charging when connected to my Macbook (before disconnecting right away, and then reconnecting etc).

I tried to connect my iPhone to both USB ports of my Macbook, with many different Apple lightning cables and also my Anker cable (MFI certified), but the issue substains. I plugged in my mother's iPhone 6 to my Macbook and it charged perfectly. I plugged in my iPhone to my brother's former Macbook pro (15" from 2008) and my iPhone could charge normally.


Here everything I tried to resolve this issue (which failed by the way) :

- I shut down and turned on my computer and my phone.

- I reseted location and privacy of my phone (Devices rapidly disconnect/reconnect - Macbook Air Mid 2013).

- I also restored my phone.


Could anyone tell me a solution?


I specify that I have a 256Go iPhone X under IOS 11.2.5 and a 13" retina Macbook pro (mid 2014) under High Sierra 10.13.3.


[Re-Titled by Moderator]

iPhone X, iOS 11.2.5

Posted on Feb 10, 2018 1:34 PM

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Question marked as Top-ranking reply

Posted on Apr 22, 2018 6:29 PM

But I do think I solved my problem, by something similar.


On the hunch that the computer was trying to set up a network connection via the phone while the phone was trying to do something else, I went into the network settings and found that in the list of services I had an entry for "Thunderbolt Bridge." I thought it was off, because it was listed as Inactive and the configuration I could see said "Configure IPv4: Off". But to make sure it was really completely disabled I pushed the "Advanced" button to change the configuration details (after clicking the lock icon and authenticating, of course). I changed "Configure IPv6" from "Automatically" to "Manually" and saved that.


After that, connecting my phone to the laptop finally worked. I was just now able to get some pictures off my phone onto the laptop.

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276 replies

Aug 23, 2019 5:07 AM in response to MélodyH

This is most annoying. I'm having these issues with a USB connection between iPad or iPhone connecting to iMac. Only solution is to force quit USBD from Activity monitor (or terminal method). This solves it while iPad or iPhone is connected. Once devices are disconnected, this will happen all over again when next plugged in.


When force quitting USBD and as an indicator that things are not right when plugging in device afresh, device constantly asks me to enter PIN number to trust device...


It's not - energy based (ie battery less than 60%)

It's not - a cable issue

It's not - Reset Location & Privacy settings on iPhone or iPad

It's not USB port on iMac - others have same results


Because it doesn't happen with same devices and cables at all when I connect iPhone or iPad to MacBook Pro.


Restarting iMac doesn't help either.


Any ideas what can be done here?


Thanks

Nov 7, 2021 7:10 PM in response to MélodyH

I also had this problem for a long time but trying solutions posted so far such as stopping usbd only worked sometimes. I now have the suspicious the root cause might be that this rapid connect/disconnect only happens when the iPhone is <100% charged so that the iPhone is using the USB connection with PC/laptop to charge itself while trying to use is as real communication link at the same time. Bringing the iPhone 100% charged seems to work OK although the link still flips a few times before settling down. Best would be if anyone knows how to stop the USB connection being used for charging temporarily from PC/laptop or iPhone side.

Jul 29, 2018 2:01 PM in response to prashant.agarwal

@apple won't fix it because it's coding they put on purpose to sell more phones. The coding affects the charging cycle and adds the count of your charging cycle. so not only does it damage your battery but it also affects your cycle count to void your warranty. This code is not accidental!!! I've used Apple for about 20 years now (before they were main stream). They have sold out. They more and more are obviously focusing on the all mighty dollar and raping their loyal followers. Shame on you Apple, I'd ask how you sleep but this is nothing compared to the slave labour and it's easy to sleep in beautiful homes that our money pays for.

Jan 24, 2019 9:19 PM in response to MélodyH

I have the same issue. I have an iPhoneX and a Macbook Air. Whenever I plug in my device just to charge it while I'm using my Mac, a prompt appears telling me to install an update on my iPhone X, when I click "Install" a pop up appears telling me the software is not available. Then it disconnects my iPhone and hence, no longer charging it. But with my old iPhone 5 I don't have an issue such as this one. I already messaged their tech support and provided screenshots but still no solution until now.

Feb 12, 2019 4:11 PM in response to MélodyH

I have been suffering with this issue since I got the MacBook, I chose to avoid the problem by using my windows 10 laptop but I want to use the photos app as my iPhone X 256GB is full! has anyone got an actual solution for this as the ones I've tried on here will not work. We don't have an apple shop here in New Zealand so it's difficult to get it looked at.


Thanks,


John.

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iPhone connects and disconnects from Mac

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