iPhone connects and disconnects from Mac

Hello,


When I plug in my iPhone to my Macbook pro, it repetitively connects and disconnects. Therefore I cannot charge my phone through my computer anymore.


I own this iPhone since decembre 2018, and this issue only appeared this week. However when I plug in my iPhone to a wall outlet, it charges perfectly. I also noticed that there is a lag time before my phone starts charging when connected to my Macbook (before disconnecting right away, and then reconnecting etc).

I tried to connect my iPhone to both USB ports of my Macbook, with many different Apple lightning cables and also my Anker cable (MFI certified), but the issue substains. I plugged in my mother's iPhone 6 to my Macbook and it charged perfectly. I plugged in my iPhone to my brother's former Macbook pro (15" from 2008) and my iPhone could charge normally.


Here everything I tried to resolve this issue (which failed by the way) :

- I shut down and turned on my computer and my phone.

- I reseted location and privacy of my phone (Devices rapidly disconnect/reconnect - Macbook Air Mid 2013).

- I also restored my phone.


Could anyone tell me a solution?


I specify that I have a 256Go iPhone X under IOS 11.2.5 and a 13" retina Macbook pro (mid 2014) under High Sierra 10.13.3.


[Re-Titled by Moderator]

iPhone X, iOS 11.2.5

Posted on Feb 10, 2018 1:34 PM

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Posted on Apr 22, 2018 6:29 PM

But I do think I solved my problem, by something similar.


On the hunch that the computer was trying to set up a network connection via the phone while the phone was trying to do something else, I went into the network settings and found that in the list of services I had an entry for "Thunderbolt Bridge." I thought it was off, because it was listed as Inactive and the configuration I could see said "Configure IPv4: Off". But to make sure it was really completely disabled I pushed the "Advanced" button to change the configuration details (after clicking the lock icon and authenticating, of course). I changed "Configure IPv6" from "Automatically" to "Manually" and saved that.


After that, connecting my phone to the laptop finally worked. I was just now able to get some pictures off my phone onto the laptop.

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276 replies

Jul 3, 2018 10:40 AM in response to MélodyH

Geez. Reading through all comments and trying all things. ((I've already experienced my iPhone8s working well with a cable and then at work, it won't charge with the same cable while other people could. Something funky there already.))


My brand new Air was connect/disconnecting repeatedly when I plugged in my iPhone. (1 cable played dead the whole time.) I tried an Anker, Amazon and old Apple cable with no luck. A Belkin cable was the one that allowed me to break through the on/off cycling. ((Battery on phone is 51%, but doubting that matters.))


Now going to try to muck with iTunes settings now that my phone is actually connected. smh

Oct 20, 2018 8:03 AM in response to Arashk.B

Guys

I have been having this issue for months, maybe years! (actually I ignored it so much since it happens very rarely to be really useful to connect my iCloud-based devices to my Mac).

After having tried almost everything (flag in network settings for USB iPhone, killing that process.. CHANGIG CABLE! god, how many cables I did change!!), i just realised that the "true" answer is this one:

Your device should be "sufficiently charged". IF the battery is too low the usb port of your computer is not able to feed it as needed, and the connection is lost.

If you have a look at these posts, in fact, it would seem that the problem affects in particular laptops, more than iMac and so on..

So guys.. sad enough Apple did not allow us to "power up" that USB, but at least we have a solution!


p.s. in my case the problem was with iPhone 7Plus, iPhone XS Max, iPad Pro 9.7 with a 2016 topped up MacBook Pro (latest before Touch Bar)


cheers, and thanks to the repliers!

Mar 11, 2019 3:41 PM in response to julionguyen

I'm having the same issue here but just with my husband iPhone 7 Plus. Mine works pretty fine but it's an iPhone 6.


MacBook Pro Retina, 13-inch, Mid 2014 - MacOS Mojave 10.14.3 with iTunes 12.9.2.5

iPhone 7 Plus iOS12.1.4

iPhone 6 iOS 12.1.4

Apple lightning cable


One thing that I've noticed is that killing usbd via Activity Monitor worked here but it turned the personal hotspot on in the iPhone 7 Plus. And when I turned the personal hotspot off, the issue restarted immediately. Have anyone noticed that too?

Feb 24, 2020 3:58 AM in response to MélodyH

I have had that problem for quite a while. I change some settings following different advices given here and there, which had annoying consequences like Google Maps loosing the navigation option, I used a new USB cable, then finally, I used my brain: if your laptop is fully charged 100% or connected to the charger, the phone will stay connected, if the laptop charge is not enough, the laptop will disconnect your iPhone that will reconnect and get disconnected again and so on, with that annoying sound at each step. So the conclusion is: don't try to charge or connect your phone to your laptop if the battery is not fully charged.

Mar 19, 2018 4:41 PM in response to MélodyH

I'm having this problem too, on an iPhone 7 connecting to a MacBook Pro, both with all software updates installed.


One thing I notice is that the phone very quickly flashes a pop-up ("modal") asking if I should trust this computer or not. But it's gone before I have a chance to press "Yes". (Actually, I once got it in time, and a screen for me to enter my PIN appeared, but only for a microsecond.) The connect/disconnect also stops briefly when the laptop pops up that "A new network interface has been detected: the 'iPhone USB' network interface has not been set up. To set up this interface use Network Preferences". But no matter what I do next, the cycle starts again.


The phone connects correctly to an older iMac running 10.7.5, so I suspect the issue is with the software on the laptop, but perhaps is a cycle of each wanting to verify that I should trust the other and getting in each other's way?

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iPhone connects and disconnects from Mac

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