homepod won't play playlists

Its the oddest thing. New homepod simply cannot recognize any playlist names. I can "hey siri play Havana" it it plays fine, but "hey siri play playlist dance" "Cannot find playlist Dance in your music."

Works fine without homepod just on the iPhone X.


Tried changing the playlist names and same results


Tried "hey siri, playlists" replies "which playlist?" say a playlist and " i cannot find playlist X in your music"


Apple support esclated to tier 3 and they dont know either,


Anyone else? My brother is not having this issue.

Posted on Feb 11, 2018 2:53 PM

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Posted on Feb 12, 2018 4:26 PM

I had the same issue. Turns out I had an unusual problem where Siri on HomePod couldn't find my playlists. The fix was to reset the HomePod. I deleted the HomePod from the Home app. Then I had to unplug the HomePod, wait 5 seconds then plug it back in, then press and hold the top til I got a reset message. Then I set the HomePod up like it was new. Now Siri can play my playlists.

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96 replies

Feb 17, 2018 4:05 PM in response to John0001

What sort of works for me is:

- "Hey Siri" "List Playlists" replies "which playlist?" then say a playlist name in my iTunes Library eg "90's Music" or "Year 2017" works for me. But I note some of the playlists will not be recognised as expected eg "My Top Rated" will play a song matching the middle word.


"hey siri, playlists" does not work for me, HomePod just plays some random song instead.


I tried power cycling, removing HomePod from HomeKit, which makes no difference to the above behaviour.


Hoping Siri on HomePod will improve with future software update, but for now playlists is partially working for me.

Feb 16, 2018 8:59 PM in response to John0001

Same situation here too with my Homepod. I noticed something weird though. While I am a subscriber to iTunes and utilize iTunes iMatch, I have also generated multiple playlists by using Genius in iTunes that will not play unless I use airplay. I have had these playlists for a long time. The only playlists it plays are those that were prepared under the iTunes subscription and setup through iTunes. However it will not play any Genius playlists that I have in my iTunes account. Now what is the weird part is that when I ask the Homepod to play one of my "Genius" playlists, it will recognize the playlist and say okay playing playlist, but no sound will come out of the Homepod.

Feb 19, 2018 10:26 AM in response to cls241

All of my settings are correct. I'm the only Apple ID. It used to work...then it just worked sometimes...now playlists won't play at all. I have not changed anything. I realize that sounds weird but that is how it happened and others are having the same issues. Read above where people reset their home pod and that works (it plays playlists again), but only for a day or two.

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homepod won't play playlists

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