Greetings!
This is super urgent! I need help! Fresh macOS 10.13.4 update most likely installed some new firmware because now I cannot connect to my keyboard or mouse in Windows 10! I tried re-pairing, reinstalling drivers, rebooting and resetting PRAM. Devices seem paired, but they never connect. They connect and disconnect every second to be precise.
I need Windows 10 working by Monday. Kindly give an advice, please.
Thank you.
ok - last update for now. I was rather surprised to find that after the 1803 update I was allowed to then uninstall KB4088776 again, the root of all these problems. After rebooting and re-pairing in macOS the mouse and keyboard are all working fine again. I have pause the updates for now until I have seen this problem fixed. Apple really should escalate this with MS though. Thanks.
Thanks. But can you try exactly the steps that I mentioned for me, just to be sure?
OK, so I did everything in your steps, booting back into Windows 5 times, and everything is fine.
Your sure you were rebooting Windows itself few times without booting to macOS again?
Can you run Apple Software Update on the Windows side, and check if there are any pending updates? Do not apply them, before you create a Windows System Restore point.
There were only graphics and wi-fi updates and I installed them.
sbrownpearn, kindly check on your side.
Could you please run Apple Software Update in Windows and see if there are any pending BootCamp or drivers update?
Just made another clean install of 1709, installed baseline support software, updated through ASU (graphics and wi-fi is all that was there) and then updated Windows. Mouse screwed.
Kindly troubleshoot again:
Don't boot to macOS during rebooting Windows multiple times.
sbrownpearn wrote:
Possible that something was being stored in memory cached somewhere that finally worked itself out?
What 2.4G radios do you have in your environment/neighborhood?
Yes, going back to that build would be risky. Until you find a solution, just use another pointing device in Windows. It’s the simplest solution at the moment for you, I would say.
10.13.4 Broke BootCamp Bluetooth
