10.13.4 Broke BootCamp Bluetooth

Greetings!


This is super urgent! I need help! Fresh macOS 10.13.4 update most likely installed some new firmware because now I cannot connect to my keyboard or mouse in Windows 10! I tried re-pairing, reinstalling drivers, rebooting and resetting PRAM. Devices seem paired, but they never connect. They connect and disconnect every second to be precise.


I need Windows 10 working by Monday. Kindly give an advice, please.


Thank you.

Posted on Mar 30, 2018 3:12 PM

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Posted on May 2, 2018 3:57 AM

ok - last update for now. I was rather surprised to find that after the 1803 update I was allowed to then uninstall KB4088776 again, the root of all these problems. After rebooting and re-pairing in macOS the mouse and keyboard are all working fine again. I have pause the updates for now until I have seen this problem fixed. Apple really should escalate this with MS though. Thanks.

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146 replies

Apr 14, 2018 6:52 AM in response to desmortum

I literally can’t believe what I’m seeing.


My Mac was fine after running the Windows update. I’ve been away for 3 days and turned it on when I got home, booted into MacOS which was fine, then rebooted into Windows and boom, the bloody thing isn’t working again. How is that even possible?!


I'm just in the process of trying your process above. The first reboot had the mouse working, the second...nothing. FFS, what the **** is wrong with this?! I cannot believe I’m going to have to delete my **** Windows partition again.

May 1, 2018 10:28 AM in response to igmackenzie

I was hoping it would, but it's now worse than before. I think probably because before it would upgrade to 1804, it installed the deferred updated - notably, KB4088776. After that I had to use USB mouse and keyboard.


I followed through with the upgrade to 1804 hoping it would all be fine, but no - not even the keyboard works now when in Windows 10. I don't think anyone is going to fix this - it's been an issue for weeks now, and I've seen no official acknowledgement. KB4088776 basically breaks the bluetooth relationship between Windows and macOS. When I boot back into macOS I have to connect a USB mouse (the keyboard is detected okay) to hit the connect button on the Magic Mouse 2. Then it's fine until I boot back into Windows - then nothing works at all. To add insult to injury, Parallels won't boot the new Windows now -"Configuration of this Boot Camp virtual machine doesn't match that of the real Boot Camp partition." I've seen this on some of the Parallels forums but I don't see a solution as yet. I've basically had enough to be honest. Good to luck anyone else who tries this... 😟

May 6, 2018 5:42 AM in response to igmackenzie

I’m just not sure it’s worth it. I only use my bootcamp partition for occasional gaming and right now it works fine.


I use the 3rd party AMD Radeon drivers as the native Apple ones are useless. Unless upgrading to 1803 is likely to improve my machines gaming performance I’m just not sure there’s any point.


Are you aware of any changes in 1803 that will increase the performance of the machine or is it more a cosmetic/security update?


Thanks.

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10.13.4 Broke BootCamp Bluetooth

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