Apple Music skipping

I don’t want to reinstall or to make any other actions. It was working perfect before the ugly update. Fix your bugs in your OS!

Steve Jobs would agree that your advice is redicilous. Apple device should work perfectly after update, especially when it comes to a basic apps like music.

Wake up and start working!

Both my wife and I had this exact issue after upgrading to iOS 11.3. We get glitching with both music and podcasts. We’ve noticed that it happens after about 30 seconds after starting to listen to audio. After a while, it tends to settle down, but this is a reoccurring issue.

Also pertinent: have force quit/restarted the phone 4 times (at least). No difference. I agree with Ilyasubbo above - the Apple response is ridiculous! It is obviously a bug in the software update, and the users should not have to jump through Byzantine hoops to (maybe) fix a problem that lies squarely at Apple's feet. This should be fixed by Apple, and should not require users to de-install/reinstall Apple's own apps or delete music from their own library that caused no problems whatsoever under the previous build. I am a long-time Apple-everything user (since the first Macintosh! - iPhone, iPad, 2 iMacs, MacBook), but Apple's recent cavalier and sloppy attitude toward software builds is beginning to concern me a lot! This is something that just should not happen, is not representative of the excellence users expect of Apple, and Apple should be fixing it ASAP, rather than telling their loyal users to take these ridiculous steps.

My iPhone 6s continues to have the stuttering problem after the 11.3.1 upgrade.

Everyone in this thread should report feedback to Apple about this issue, and refer to this thread. Apple doesn’t monitor these threads, so only writing about this issue here won’t help. Also, don’t expect a reply from Apple. Even with those caveats, Apple does pay attention to issues submitted via the feedback form.

https://www.apple.com/feedback/

Hi, I’ve had the same issues. Just went through this whole process to reinstall my phone and it worked. Last night there was an iOS update and it screwed up my phone again. Music and now my voicemail seems off. Starts to play then fades off to a stop. Doesn’t even show the copy script anymore.

I have contacted apple chat and will also be having a phone call tonight. I asked the Apple chat employee if there was a way to forward the information I provided to other parties. They mentioned “You can go to

apple.com/feedback, and that is checked daily by our engineers.” Think this is the another option people should do. Fill out the feedback form with issues and also call or write to apple chat.

Again I suggest everyone having problems 1) post feedback (probably everyday) 2) call apple

When I talked with Apple before it was mentioned to “You can go to

apple.com/feedback, and that is checked daily by our engineers.” Think this is the another option people should do. Fill out the feedback form with issues and also call and/or write to apple chat.

I would copy/paste the link to this discussion and mention it on the call/chat.

I have the same issue too. It happens under multiple conditions.

• When I am using my airpods, the sounds totally cuts out (and continues playing the track/ podcast). I have to select the iPhone internal speaker then select back to my Airpods to enable the sound again or wait for the issue to self correct itself, which can take some time
• When playing through my phone, via a cable, to a set of speakers. Normally at the beginning of the session the music become distorted and robot like until I remove and reinsert the cable. This doesn't 100% fix the fault but can help.

Please fix this issue. My Airpods are by far the best Apple purchase I have every made and this is totally ruining the experience for me.

Lots of feedback since I last wrote on here, none of it from Apple, none of it presenting a resolution.

What I find annoying is this assertion that deleting the apple music app and downloading your music again will restore the issue. It does not. Here are some key facts about the sound issues

1. Its not just music apps, also podcasts are affected
2. sound cut off and distortion/skipping is random
3. it typically effects the first track played
4. it appears to effect downloaded music only (i am testing this theory a lot, see below)

Because Apple has made no effort to respond to this issue, I have cancelled my apple music subscription.

I have had an iPhone since the first Apple Phone; today I have an iPhone7; it is due for upgrade next year and I buy my phones, so... I will not be upgrading to a new iPhoneX+ or whatever they call it. Samsung will be my choice. This is sad, because as I said, I have been a supporter of Apple for many years. I believed in their products and commitment to customer service and it is the later part that has gone wrong.

I am a software tester, I know stuff can go wrong, but this is madness. There are hundreds of posts, describing skipping, distortion, sound loss and there is no sign that Apple even accepts that this is occurring.

I am wondering if this is more hardware than software and that is the reason why Apple are not keen to accept that there is an issue?

Anyway, I have now started a #badApple tag on Twitter and I will be banging on about this in a more public arena until its fixed or I move to Samsung. I wonder which will come first?

Yes - I just updated to iOS 11.3 and now can hardly play ANY music without skipping, pausing, jittering, etc. What has happened??? NEVER had these problems before the OS update!! this is a DISASTER, because music is one of the primary reasons I use the iPhone (iPhone 7, 256 GB).

Ever since updating to 11.3, my iPhone 7 has been having the same audio issues. After about 30 seconds, the audio cuts off, then comes back totally garbled. This has happened with music and podcasts, and it just happened while I was on the phone. 30 seconds into my call, the audio cut off, then came back slow and stuttering, eventually resolving itself. Never had an issue before this update.

Almost the same here. On my phone it occurs only, when using the Lightning Port to connect to headphones or speakers. I tested it with the internal speakers and bluetooth - works just fine. (Haven't had the opportunity to test playback via AirPort yet.) But as soon as there's a cable involved it all becomes a shameful mess.

I'm also experiencing the same issues described above with my 7+. Happens in both my downloaded music, spotify (and other music apps); while either playing through my headphones, bluetooth, or even connected via lightning to my car stereo.

Hopefully this can be addressed soon, I use my phone for music pretty much all day at work

Had this exact issue on Iphone 6s with good battery, and was able to correct it by turning off the personal hotspot. I've been listening now for a half hour without an issue.

I had another issue where the lock screen was not updating elapsed time during the song as well, but that was corrected with a reset.

I hope this helps

Confirm! iPhone SE, last update, audio glitching on every first or every second track (first, it's a short pause, then a short period of a track is repeated three or four times (taah-taah-taah-taah, kind of) and them plays on). Thanks god, i haven't updated iPad yet. I'm a drummer and I use apple devices for playbacks when performing with a band. So you can imagine how critical this problem for me is.

Apple, please fix it