Apple Music skipping

I use my iPhone a lot for music playback. After upgrading to 11.3, I've started to have problems with glitching and skipping while listening to music. I'm using a iPhone 6S with a new battery installed by Apple a few weeks ago. Playback problems occur when using wired headphones (3.5 analog), the iPhone speaker and also JBL Clip 2 bluetooth speaker. All of the songs I've had skipping problems were downloaded to the phone. I've also had a problem with playing Beats1 on-demand shows. Anyone else having issues?

[Re-Titled by Host]

iPhone 6s, iOS 11.3, new battery

Posted on Mar 30, 2018 4:37 PM

Top-ranking reply

jeffd55

Community Specialist

Posted on Mar 31, 2018 2:54 PM

Hello leedos,

Thank you for using Apple Support Communities.

I see that after updating to iOS 11.3, you started having issues with music playback, getting "glitching and skipping" when listening on the internal speaker, wired headphones and a Bluetooth speaker. I have several things we can try to resolve the issue, try each of these and test after each suggestion.

First, force quit Music and Restart iPhone. These articles will walk you through these steps if you need a reminder.

How to force an app to close on your iPhone, iPad, or iPod touch

Restart your iPhone, iPad, or iPod touch

If you are still having the same issue after force quitting Music and restarting the phone, delete and reinstall Music app. This article covers that process:

Delete built-in Apple apps on your iOS 11 device or Apple Watch

And finally, if you are still having the issue, please remove one of the songs that you are having an issue with and then redownload it. Then test to see if you are still having an issue with the playback.

Delete songs and videos from your iCloud Music Library

Best regards.

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Apple Music skipping

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