Apple Music skipping

Christ. Four months, ten pages, still no solution!

I'm still having problems, despite multiple software updates (another just the other night), and multiple full-restores and re-syncs. This is inexcusable. I'm also having problems with gapless playback where gapless albums often have an audible "click" between tracks - whereas this is not a problem when playing directing off my Macbook Pro.

As music has sadly become useless to most people and Apple is rumored to be phasing out its iTunes download store in favor of its streaming service, have they just absolutely stopped supporting their own iOS audio-file playback applications and capabilities?

Can't agree more!
I'm in the same boat - I've followed the instructions, reset the phone, cleaned up the music - I've lost at least 6 hours on trying to resolve this yet nothing worked.

Recently I contacted the Apple support again and their suggestions were to a) take it to the apple store which is 20 miles from my house or b) send it to them and live without a phone for 4 days.
The conclusion I have come to after this fiasco is that this will be the last iPhone I own.

Forget this restore crud. If Apple can’t properly address this issue, I’m done and will gladly trade this brick in for an Android. I’ve been a loyal customer for years, but things as simple as this are absolutely unacceptable. I don’t have time to spend restoring, reuplaoding, etc. this is basic blocking and tackling!

I’m having the same issue and my issue started as soon as the most recent update was available and I chose not to update . my phone will randomly start skipping songs, fast forwarding, pausing, and even playing when my music app is not open. I honestly cannot wait until this iPhone 6 breaks completely so that I can switch to the Google pixel or to a Samsung, I’m done with this.

I spoke with Apple last night, what an absolute waste of time it was.

Firstly they were 25 minutes later than we scheduled. I explained the issue with the music and of course they advised me to wipe my decide and back it up again but I refused this as it hasn’t resolved other people’s issue’s. After that they said there is nothing more they can do.

Honestly I’ve never known such poor customer service. Maybe, just maybe I might have to move to Android in September

I continue to have this issue. It occurs with both older downloads & newer downloads alike. HELP! It has been doing this off & on for months now....I keep hoping the iOS updates will correct it as it is clearly a bug but still waiting!!! Does Apple support monitor these forums or is there another way for all of us who are experiencing the same problem to inform them of how prolific the problem truly is?

I am having the music playback issues only on my iPhone, on iPad works just fine. Since on my iPhone I use the wired earphones mostly, the bluetooth solution won't applies.

Hey Apple, any other solution than move to Android? I've been there before and I would rather stay on OS instead, but if I have no other solution...

I’m happy (well, if I may say so) to see that I’m not the only one to have this awful problem. I’ve experienced exactly the same for 4 months now... when using my wired headphones, the music sometimes stops, then resumes and gets really akward and bad. Same when I speak wirh someone over the phone. I resinstalled the complete iphone twice and it did not solve anything ! I even went to an iphone Store and bought a new headphone, nothing has changed !

Apple can you please fix this, everyone with an iphone 6S or 7 seems to have this problem around me. Help !

I still have the iPhone 6 with iOS 11.4.1. I'm having this annoying problem for too long now. And it seems Apple simply doesn't care about their costumers anymore, or it is asking too much to Apple solve it? Does anyone had any feedback from them concerning this?

I am buying a new phone soon, but I am afraid I will have to leave Apple.

I don't want to jinx it ( since I've been dealing w this problem for months SMH) but it has fixed my issue. I've been listening to podcasts and music all morning and so far ( knock on wood) no skewed audio playback or "skipping". I haven't tried phone calls yet but hopefully it's solved on that end as well. *fingers crossed*

This answer is standard IT boilerplate customer service response and is nonsense. My apple music app randomly skips halfway through the next song when loading it. Super annoying. I have to hit skip back to restart the song, which means opening my iphone. Fix please.

***Update***

Updated to iOS 12.1. Was able to get pretty steady playback via Anker SoundBuds BT headphones for just under 2 hours, then more intermittent audio stuttering. So 12.1 is not the fix.

Note that this was with my 6s continually unlocked and not moving. I have previously seen that audio stutter problems are greatly increased when walking/moving, so will keep an eye out for if things are different when I'm walking the dog or exercising and will post results.

Here's hoping someone else has better luck/more technical diagnostic skill 😝

The same problem. Answer of Apple is redicilius.

I’ve found the same thing in both podcasts and music and yes, it happens after my phone locks. Very irritating.

I also upgraded to 11.3 last night and now I'm experiencing the jitter and audio playback problems described.

Apple please fix this issue.