Apple Music skipping

I am having the music playback issues only on my iPhone, on iPad works just fine. Since on my iPhone I use the wired earphones mostly, the bluetooth solution won't applies.

Hey Apple, any other solution than move to Android? I've been there before and I would rather stay on OS instead, but if I have no other solution...

I’m happy (well, if I may say so) to see that I’m not the only one to have this awful problem. I’ve experienced exactly the same for 4 months now... when using my wired headphones, the music sometimes stops, then resumes and gets really akward and bad. Same when I speak wirh someone over the phone. I resinstalled the complete iphone twice and it did not solve anything ! I even went to an iphone Store and bought a new headphone, nothing has changed !

Apple can you please fix this, everyone with an iphone 6S or 7 seems to have this problem around me. Help !

I still have the iPhone 6 with iOS 11.4.1. I'm having this annoying problem for too long now. And it seems Apple simply doesn't care about their costumers anymore, or it is asking too much to Apple solve it? Does anyone had any feedback from them concerning this?

I am buying a new phone soon, but I am afraid I will have to leave Apple.

I don't want to jinx it ( since I've been dealing w this problem for months SMH) but it has fixed my issue. I've been listening to podcasts and music all morning and so far ( knock on wood) no skewed audio playback or "skipping". I haven't tried phone calls yet but hopefully it's solved on that end as well. *fingers crossed*

I think the problem is that Apple just ***** at Bluetooth connections.

I’ve been watching the Bluetooth symbol turning on anf off while the sound is garbled. It is quickly connecting and disconnect Bluetooth very quickly.

Seems to go part and parcel with connecting any Bluetooth device to the iPhone. Even making a connection with the receiving device is right next to the iPhone can take several minutes.

Is it a design failure or software failure. ****, I wouldn’t be surprised if Bluetooth worked perfectly if you bought their Beats Bluetooth headphones. I just don’t trust them.

Me too. Random iTune tracks are skipped on my iphone 8, often mid way through a track. After the last upgrade I noticed several tracks are no longer on my hard drive: a blue cloud icon appears next them. To check I select Get Info by right clicking my mouse. I see the tracks are stored in icloud when I select File. Numerous calls to Apple support and two case numbers have not only failed to solve the problem but support personnel either do not know why it is happening or it is Apple company policy not to explain why tracks are being taken from one’s hard drive to the cloud.

Has anyone else experienced this?

This answer is standard IT boilerplate customer service response and is nonsense. My apple music app randomly skips halfway through the next song when loading it. Super annoying. I have to hit skip back to restart the song, which means opening my iphone. Fix please.

Same crap here. My new and pricey iPhone X (256 GB, iOS 12.0.1) is rendered utterly useless for music playback, and I'm so incredibly angry and frustrated - listening to music is 80% of my phone usage, but I can't listen to anything in iTunes without it randomly pausing, skipping around, jumping to the next song, pulling up Siri, fast-forwarding through tracks at hyper-speed, and skittering its way through songs every. single. time. I try - which is every single day, at least four times a day, for around an hour or so at a pop while I'm commuting and getting around the city. It's beyond maddening. I've been pouring through the internet for nearly a month now trying to find answers and testing solutions, and have seen the blame laid on bad headphones (I'm using a brand new $250 pair of Bose noise-cancelling earbuds, but it does this on my old pair, as well as with two other pairs of headphones I tried, none of which ever produced this problem until one of these latest OS updates), on the headphone's mic controls being faulty (again, I tried several different pairs to no avail) a bad lightning-to-headphone-jack dongle (swapping THAT out made zero difference), having "Raise to Wake" activated (no difference when turned on or off), having Siri activated (no difference here either) dust in the lightning port (again, no difference), turning off Bluetooth, turning ON Bluetooth... all followed by hordes of people writing in to say that nothing being suggested as a fix made any difference, and with seemingly no one being able to isolate what's causing the problem because they were experiencing it on many different phones, running many different OS updates, using headphones or not, etc. I also saw different apps being blamed: most notably any music playback or streaming apps like Spotify, and people being told to delete and reinstall, which was equally worthless. People were also told to and tried factory-resetting phones and re-downloading their entire enormous music libraries for hours on end without it making a single dent in the problem.

Whatever is going on here, it's squarely on Apple, and they need to figure it out and fix it FAST. It's absolutely infuriating to have no answers or solutions when you pay this much for a product.

What a relief to read this post. I thought it was a hardware problem on my iPhone 6.

It is REALLY annoying. They obviously didn’t test the update before it was released. I’ve noticed that Audible the audiobook app works fine, but any music skips or cuts out and yes the lock screen seems to have an effect. I tried rebooting the phone and it seems to help for a short while before starting all over again. Everything is Apple in our house and I’m now thinking how to move to a different platform where they care about their loyal customers. Shame on you Apple! Steve Jobs would turn in his grave with embarrassment!

I have a 6s, and I have had this same problem with the iOS music app (bad playback quality/wonky audio controls/stuttering) for about the past year - on both wired and bluetooth headphones. It was very bad at the start of 2018, then got a bit better towards the middle of the year leading up to and immediately following the iOS 12 release (wasn't encountering the problem every day, or even every week).

And then it got horrible all of a sudden in the past 2 weeks. I'm currentlty on iOS 12.0.1, and almost every day I encounter the stuttering bluetooth problem; resets and forgotten connections don't change anything. I use my iPhone to listen to music pretty much every day, and its currently pretty much un-useable for that purpose. I am about to update to 12.1, and I am hoping that something was done to address this, but I don't have that much hope.

The fact that this issue has plagued this many people this broadly with the same symptoms across many models of both iPhones and 3rd party audio devices tells me that this comes down to ****ty software release QA. Apple, get it together; this is some amateur-hour support you're providing your users right now.

***Update***

Updated to iOS 12.1. Was able to get pretty steady playback via Anker SoundBuds BT headphones for just under 2 hours, then more intermittent audio stuttering. So 12.1 is not the fix.

Note that this was with my 6s continually unlocked and not moving. I have previously seen that audio stutter problems are greatly increased when walking/moving, so will keep an eye out for if things are different when I'm walking the dog or exercising and will post results.

Here's hoping someone else has better luck/more technical diagnostic skill 😝

I am having the exact same issue. It’s happening on a lot of my music, has never happened before, and started only minutes after the upgrade. Help!!!!

Hi, I have this problem too with Music and Podcast application

I hope a fix is soon released to address this.

thanks

Everyone needs to make sure they provide this feedback to Apple -- Product Feedback - Apple

I wrote them 3X about this. No response.

The same problem. Answer of Apple is redicilius.