can not sync photos with ios 11.3 and itunes 12.7.4

I concur with the ability to sync but the longer run times. However, my initial problem in getting a sync (empty albums) could have been complicated with multiple iPod Cache Files located on my active drives. I am slowly adding photo albums and files back to my phone but, as you report, the sync times are extrorniarily long! I am currently at about three hours trying to sync 7818 photos fkrom my computer. Combining them into seperate albums is unacceptable in my opinion. How would I ever be able to find anything? Clearly, this problem started for me with the current version of iTunes 12.7.4.76. A correction from Apple absolutley needs to come. I am adding the last bunch of photos to the phone (iPhone 8 plus) about 1000 this morning. I started the sync at 8 AM and I am still "reading photos". Archive bits are set on the folders and photos. Also, this could have something to do with iOs interaction as well.

Files in the Previous iTunes Libraries folder are associated with the date you update to a particular build of iTunes that made changes to internal layout of the .itl file. iTunes 12.7.4.76 did this, as did iTunes 12.7.0.116. An older library can always be opened by a newer version of iTunes, it will be updated if necessary. A newer library cannot be opened on an older build. If you want to roll back to 12.7.3.46, for example, then a compatible library should be the most recent from your Previous iTunes Library folder, however if you're using Time Machine you could also pick out a suitable backup copy from there.

tt2

I also can confirm that iOS 11.3.1 does not seem to help. I added it at the request of my Apple advisor on this problem. MY sync last night after I updated was about 2.5 hours for 7818 photos. This was a "no additional photos" sync same as yesterday. However, the sync yesterday was 3.5 hours but some really weird stuff happened. I cannot confirm if the same thing happened last night as I was not at the computer when the sync finished.

What appears to be happening, if I believe what iTunes is saying, is that for some reason, iTunes is reading each phtograph each time I sync. It is not making use of the archive bit which is set on the file. THIS IS A GUESS as I really do not understand the details of how iTunes is supposed to operate. My apple advisor has said to me that only the engineers understand those details.

Like everyone else, it is taking a long time to get this resolved and in addition to adversly impacting my photos it is messing up my backup routine.

new updates for iTunes and I.O.S. havnt helped,updated I.O.S. to 11.3.1. and iTunes 12.7.4.8 thinking error syncing photos will be resolved but no such luck.

Now cannot revert back to itunes 12.7.3

bad news for us having this photo syncing issue.

Same problem:- upgraded to 12.7.4, ios 11.3.1 on an iphone X bought last week. Apart from the fact that it was screwed, straight out of the box screen going haywire - "A lemon" - Apple renewed it with no audible apology or concern for the 2 weeks I had wasted trying to "fix" it and waiting for the first available appointment at the Genius Bar - must be very busy). Phew!

here is what I did:-

1) Set my 7 Apple devices to ignore syncing photos

2) Deleted all photos from the 7 devices - they are all backed up in 2 places in amongst 26tb of storage

3) Did NOT downgrade to iTunes Virusware 12.7.3

4) Did delete the absolutely Rubbish Google photos app - where's the sorting by name order for the people who actually organise stuff in "Photo Folders" ? Nowhere? It's for little girls and boys who like to see last week's pix

5) Did copy and paste to my 1tb of Google Drive storage all the vids and photos I will ever want and DO use Google Drive

6) And said bibi to Apple's time wasting rubbish and photo syncing - i will be deleting their music sync too soon when they mess that up

Come back Jobs all is forgiven

Cook you're a disgrace

End of story

Life's too short

Been struggling to find a fix/workaround for 3-4 weeks,reverted back to iTunes 12.7.3. and it worked,could sync photos from P.C. to iPhone but since I.O.S. upgrade 11.3.1. the problem has reappeared and now again cannot sync photos.

If anyone has a fix or suggestion please post it and help us,Apple obviously not helping.Running I.O.S 11.3.1 and iTunes 12.7.4.

This has become a real nightmare. Downgraded itunes and manged to synch my phones, but my iPad i struggling.

It starts copying pictures and then suddenly finishes without having copied more than 500 pictures. Will have to sync 20-30 times in order to get all my pictures over.

Why does large picture collection cause such havoc with apple?.

I was stuck on the same step, so I took someones advise and moved my cache folder, but now it gets past that stage and stuck on the next part: "(step 5 of 5) waiting for changes to be applied."

My newly created "iPod Photo Cache" folder only has 2 apple files in it, previously the cache folder was 635mb.

15 minutes of waiting, and still nothing has happened! 12.7.80. iPhone X, Windows 7 Home Premium.

That is my finding as well. And even at that it took quite a few attempts to get 2500 photos synced back to my iPad. (That said, when I had to repeat the process with my iPhone 8 Plus to get it back online syncing, those went through in a single shot, prolly because the photo cache was completely rebuilt at that point.)

Fix this, Apple.

totally agree,this is not on Apple!!!!!!!

.Also bought iPhone X 256GB and was told by store"why do you keep so many photos on your phone?" then why make and sell a 256GB phone if we not supposed to use so much storage.

Anyway spoke to a senior tech and he made me rest all settings(wipe phone clean and reset as a new phone) and then download pics in small batches,worked but now when adding pictures to albums on P.C. cannot sync them back to phone so fix was not really a solution.

Very concerning as chats on this subject indicate that Apple may not fix this error.

Good idea if we,the loyal customers, go back to iStore and demand our money back.

You would need to search the iTunes for windows section for the many posts on the subject and read them to find which have users who have spoken to Apple. There are a lot of threads. I don’t have links to them but have read several with details of people either going into Apple Stores or dealing with them on line.

As this is a ‘user forum’ there’s no moderator to tie together similar threads.

I seem to have gotten mine working this time via downgrade. Also, since I don't think this has been previously mentioned, as an Apple Music subscriber I didn't have any library issues. I renamed the entire iTunes folder just to be safe and keep it as a backup and let iTunes create a new one. After enabling iCloud music in iTunes, all of my music library returned automatically

I have tried that earlier. iTunes leads you on!!! You might think it has been corrected but it has not!!! What happens is that when you sync the first group of photos (say in an album) you sync time is short. HOWEVER, as you add more and more photos, the sync times increase dramatically! I "think" the issue is in how iTunes now reads photos as opposed to before when it worked. I AM GUESSING that before, it was setup to examine archive bits on files already on the phone. I THINK that now it reads every photo regardless. That is why it is taking so long. Every sync with photos is like a "first time sync".!!!

My guess anyway. I am still waiting for Apple to fix this and like the others, Apple is starting to lose its luster with me. My tech has been VERY helpful but he is just the middleman (a very knowledgeable middleman) and the issue resides with the engineers. I have to trust my guy that the engineers are really working on this but it has been a looong time.

Okay, another problem I keep facing is that I can't complete syncing as this error, "iPad could not be synced because the sync session failed to finish" and it's annoying. I'm on iOS 11.3 with iTunes 12.7.3.46

I've deleted the iPod Photo Cache and restored the syncing process. It syncs perfectly but over time, this error pops up again and I'm back to square one. Any ideas as to how to solve this?

Today I was able to sync an iPhone 7 with 1809 photos running iTunes 12.7.4. The "reading photos" phase took about 10 minutes. This is with a rebuilt iPod Photo Cache.

The iPad mini 4 keeps failing to finish syncing photos. iTunes reports some kind of "internal error." After each failure I reboot it and try again. The "reading photos" takes the same time every time. Each time it gets a little further. Eventually it may finish.