can not sync photos with ios 11.3 and itunes 12.7.4

You're doing the same thing as described in Empty/corrupt iTunes library after upgrade/crash, copy from Previous iTunes Libraries up into iTunes, and rename two files so that the older file takes over the name of the current one.

tt2

Deleting the cache does not affect the camera roll or photo stream.

I tried ErgoEdbo's method and it did work with pictures and folders in place. It took a few hours to get 8200 pictures back in. I will probably not try to sync again until I see Apple step up to with some better solution.

You guys are awesome to take time to help the rest of us out here!

Just updated my iPhone 7 with iOS 11.4 and had it synced with iTunes 12.7.3; it still works and syncs successfully because it's with iTunes 12.7.3. Can't be too confident that iOS 11.4 solved the issue.

Any positive news for iTunes 12.7.4?

Here’s my update .... came home last night ... deleted and reinstalled iTunes on my comp... tested sync with my iPad , since I have not synced it since this mess started... just so I could try and see if it is my phone, comp, or iTunes that I part of the problem.... so... I chose different albums.. made some changes in my music... started the sync at 5 pm.... it sat for 30 min on reading photos .. then another 20 min on waiting to copy changes... then actually started syncing... still going at 10 pm wit 5500 photos of 13126 syncd ... left it run all night as I went to bed...

looked At it at 3:45 am as I got up for work... sync finished... was long .. but a positive result... I thought...

in in looking at my photos... not all pics in the albums came over... and none of the changes I made to music... so , still I can’t properly sync my photos, and can’t sync music at all... on any device... sick of it..

i can’t even try and remove photos on my phone... when I uncheck sync photos it ask if I want to remove them.. I say yes.... it never does... a few times it loads all my albums... but 0 pics in each one.... and music won’t sync.... this mess has cost me business in my photography, and left a couple thousand dollar investment in devices. Pretty much useless.... anyone have an email address to a higher up at Apple I can send my opinion too? ( not that they care)

I updated my Mini iPad 4 and my iPad this afternoon to the latest iOS. Updated iTunes on the computer last night.

The update always takes about 25 minutes, but synching only took about 5 minutes. I added one new folder of photos to the mini iPad and two folders to the iPad. Only adding about 300 photos.

When the iPad finished synching the new folders didn’t appear on the iPad. I immediately synced again and under a minute they were there. I’m happy with the results.

I am afraid the only sure way to work is to restore the phone every time which of course it

a huge hassle! All the other fixes shared in this chat group work for a few times and

then stop working....I think everyone ends up with "waiting for changes to be applied"

and then it stops after a while.

That’s a shame. It’s just worked for me. It did stay on step 5 for a while, but it got there in the end. I just had to leave it.

You have to uninstall the new version first, before you are installing the older version.

I’m on Windows 10. I’ve uninstalled everything relating to Apple and iCloud. I’ve done a reboot and I’m trying again. If it doesn’t work then I’ll guess I’ll just have to wait for Apple to fix it.

Yes. Make a copy rather than moving it. Rename the 12.7.4.x version of the .itl and then rename your copied file to iTunes Library.itl or just iTunes Library if the extension is hidden.

tt2

???

It's been told all the time that with iTunes V 12.7.3 the sync is working.....

I added two pictures and synced again without a hang up at “reading pictures”. I did the updates to iOS n iTunes. Wish you luck!

I am just looking for a workaround - I turned off auto-sync but it looks like I will need to turn off Photo Sync to Sync things like Audiobooks! I sure wish Apple would hire at least one person for Quality Control for non-emergency updates!

Thanks Philipp, that did the trick and saved my weekend.
I did notice this problem before upgrading the iOS and thought that might solve issues. It doesn't. It's not the first time the photo sync is screwed up, I don't know what they are doing. Maybe it doesn't apply to everyone doing photo syncs like this. If it does then it's just sloppy testing.

Anyway, thanks for the help!

Clearly this is a big bug. Been to two apple techs and several hours over last two days. I told latest tech, Justin, of this post. He did some online stuff including getting diagnostics from my computer and my iphone 8 plus. He was unable to correct and sent all this to Engineering. I discussed reverting back to an earlier version of iTunes but we did not do that. Tech is supposed to get back with me on Wednesday late afternoon. Sure hope a relatively simple fix comes out for this. I have warned several folks I know about this bug. Wish they would do a better job of beta testing. I did break my own rule however which is to wait a full 7-14 days before I install any upgrade.