Can't install macOS High Sierra 10.13.4

| => sudo diskutil verifyDisk disk0

Password:

Started partition map verification on disk0

Checking prerequisites

Checking the partition list

Checking the partition map size

Checking for an EFI system partition

Checking the EFI system partition's size

Checking the EFI system partition's file system

Checking the EFI system partition's folder content

Problems were found with the partition map which might prevent booting

Error: -69842: Couldn't mount disk

________________________________________________________________________________

| => sudo diskutil repairdisk disk0

Password:

Repairing the partition map might erase disk0s1, proceed? (y/N) y

Started partition map repair on disk0

Checking prerequisites

Checking the partition list

Adjusting partition map to fit whole disk as required

Checking for an EFI system partition

Checking the EFI system partition's size

Checking the EFI system partition's file system

Checking the EFI system partition's folder content

Problems were encountered during repair of the partition map

Error: -69842: Couldn't mount disk

I had the following problems. This is my worst experience ever not only with an Apple device but with any other device.

• 10.13.3 Update is not properly installed
• the system cannot start anymore
• I can only start in safe mode by pressing Shift button
• I try to install in safe mode, but it does not help.
• Resetting NRAM does not help
• Any solutions I try to find on the internet (WHY THERE'S NO OFFICIAL ARTICLE THAT COULD HELP??) do not help
• In recovery mode (Command+R) restoring OS does not work because 'The recovery server could not be contacted'.

  A common solution to fix date/time did not work probably because my date and time was OK

• Disk Utility does not find any problems
• Downloading full High Sierra installer so that I could create a bootable drive to reinstall everything.. guest what..
  does not work, because it just does not download it. It downloads only 400+KB of 2 skeleton folders.
• Well, at this point I don't know what to do and click all available options.

So what helped:

• In safe mode I select the first option in the top menu.. something like Select Startup Disk. I select my only disc named MacOS 10.13.3. It asks for some confirmations. Then reboots and voila, I have a normal boot of 10.13.3.
• Of course, I'm not going to spend my time on trying to update my Mac anymore.
• Now I can download full High Sierra installer and can create a bootable drive. Of course, I'll do that.

I've spent 4 days of my life for nothing. Official support articles did not help.
I'm angry.

Finally!!!

I solved my dead restart problem, and update to 10.13.4 succeed ! LOL!!!

iMac not shutting down since upgrading to OS X 10.11, El Capitan - Ask Different

rm -rf ~/Library/Caches/*
rm -rf ~/Library/Saved\ Application\ State/*
sudo rm -rf /Library/Caches/*
sudo rm -rf /System/Library/Caches/*
atsutil databases -removeUser
sudo atsutil databases -remove
sudo atsutil server -shutdown
sudo atsutil server -ping
sudo rm -rf /var/folders/*

Exact same here, only on a 2012 MBA. I had to revert to the latest local Time Machine snapshot, using CMD+R, booting into recovery mode. I will try one manual install with the combo installer. If that fails too, I'll be sticking with the 10.13.3 for the forseeable future. I do not have time for this nonsense and risk potential data loss because of Apples failure to put out an update that actually works.

You can save the log for future reference and send it to Apple if you so wish.

You can change the update settings from the App Store preferences. However this will have no effect now.

You can stop the process temporarily, but you cannot uninstall the updater. You should not, as this isn't a solution.

Yes, starting over is always a good try if all fails. If you have a complete backup, I would suggest you to do so.

You can always wait for another update to come. Meanwhile you could try re-formatting your disk (don't forget the backup) and reinstall OS X all over again. And this time you could try the combo update, safe mode, etc. as mentioned earlier by others.

It is quite normal for it to take a long time to shut down after installing an OS update. How long are you giving it, it should go to a black screen and after a few moments you should see the revolving timer clock, for me this lasted 5 minutes before the Mac was ready to shutdown. now on subsequent shut downs it only takes one minute.

I gave it a good 30 min or so to shutdown but it didn't. And didn't see the revolving timer clock also, just black screen with white cursor. From what I read, the only two solutions that can really fix the problem so far is to completely wipe out the hard disk and do a clean install or bring the computer in for Apple to do it. Definitely not going that route yet. I'm going to look for other solution for now (will post if I find one) and maybe try to wait for next update to see if it will make the problem go away.

Thanks I followed those steps, recovery, and erasing HD and reinstalling and it worked. With restore from back up later.

I have the same issue. Now whenever I attempt to do a soft reboot (i.e. "apple" menu , then "Restart..."), the computer just does the similar hang with blank screen. Hard reboot (holding down the power button) still works.

Is Apple even looking into this issue?

Cheers,

Huck

I also have the same problem, although I have an error file. I can only load my Mac in Safe mode.

Installing in Safe mode does not help.

Here is my install.log

http://www.filedropper.com/installerlog1-apr-2018

Same here. But for me it won't boot in to 10.13.3 normal mode (I can force it to boot into 10.13.3 safe mode), but it always boots into recovery mode and gives a message box "The macOS installation couldn't be completed." with buttons to Shut Down, Restart, Save Log, and View Log. So I clicked Save Log, but what am I supposed to do with the saved log?

BTW, my machine is a 2015 MBPR with 1TBSSD.

"Password: I can't get a cursor to show so I can enter a password (my admin password, I assume)."

Yes. This is the admin password you need to enter. Don't worry, just type the password carefully whenever it asks. Terminal will detect your input even though it shows nothing. This is the way you enter admin password in terminal.

Just type the password, and hit return.