I feel a little naked after this report. 😁
EtreCheck version: 4.2.1 (4C020)
Report generated: 2018-04-16 08:33:52
Download EtreCheck from https://etrecheck.com
Runtime: 3:29
Performance: Good
Problem: Other problem
Description:
Cannot install 10.13.4 High Sierra Update
Major Issues:
Anything that appears on this list needs immediate attention.
Battery failure - Your battery is reporting that it needs to be serviced.
Modified suoders file - The sudoers file has been modified. This is unusual and is sometimes evidence of malware.
I noticed when I look at /etc/sudoers that there is a file called "sudoers-orig" which is the file size that was expected by etrecheck. I also looked in sudoers.d (directory) and there is a document called 50_prey_switcher. I did install Prey anti-theft software.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Clean up - There are orphan files that could be removed.
Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.
32-bit Apps - This machine has 32-bits apps that may have problems in the future.
Hardware Information:
MacBook Pro (Retina, 15-inch, Early 2013)
MacBook Pro Model: MacBookPro10,1
1 2.4 GHz Intel Core i7 (i7-3635QM) CPU: 4-core
8 GB RAM Not upgradeable
BANK 0/DIMM0 - 4 GB DDR3 1600 ok
BANK 1/DIMM0 - 4 GB DDR3 1600 ok
Battery: Health = Service Battery - Cycle count = 379
Video Information:
Intel HD Graphics 4000 - VRAM: 1536 MB
NVIDIA GeForce GT 650M - VRAM: 1 GB
B326HK 3840 x 2160 @ 30 Hz
DELL 2408WFP 1920 x 1200 @ 60 Hz
Drives:
disk0 - APPLE SSD SD256E 251.00 GB (Solid State - TRIM: Yes)
Internal SATA 6 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 () 250.79 GB
disk1s1 - Macintosh HD (APFS) 250.79 GB (162.23 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] 250.79 GB (61 MB used)
disk1s3 - Recovery (APFS) [Recovery] 250.79 GB (1.54 GB used)
disk1s4 - VM (APFS) [APFS VM] 250.79 GB (2.15 GB used)
disk2 - Inateck 1.00 TB
External USB 5 Gbit/s
disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk2s2 - W****T (MS-DOS FAT32) 499.98 GB
disk2s3 - H*******0 (Journaled HFS+) 499.76 GB
disk3 - Sunplus Technology Inc. USB to Serial-ATA bridge 1.00 TB
External USB 480 Mbit/s
disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk3s2 - I**************e (Journaled HFS+) 999.86 GB
Mounted Volumes:
disk1s1 - Macintosh HD 250.79 GB (84.70 GB free)
APFS
Mount point: /
disk1s4 - VM [APFS VM] 250.79 GB (84.70 GB free)
APFS
Mount point: /private/var/vm
disk2s2 - W****T 499.98 GB (453.56 GB free)
MS-DOS FAT32
Mount point: /Volumes/W****T
disk2s3 - H*******0 499.76 GB (350.04 GB free)
Journaled HFS+
Mount point: /Volumes/H*******0
disk3s2 - I**************e 999.86 GB (13.23 GB free)
Journaled HFS+
Mount point: /Volumes/I**************e
Network:
Interface en6: Thunderbolt Ethernet Slot 1
One IPv4 address
Interface en7: iPhone
Interface fw0: Thunderbolt FireWire
Interface en0: AirPort
802.11 a/b/g/n
One IPv4 address
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 4.73 GB available
System Software:
macOS High Sierra 10.13.3 (17D102)
Time since boot: About 2 days
System Load: 3.20 (1 min ago) 3.67 (5 min ago) 3.35 (15 min ago)
Configuration Files:
File /etc/sudoers size: Found 1302 B but expected 1563 B
Security:
| System |
Status |
| Gatekeeper |
Mac App Store and identified developers |
| System Integrity Protection |
Enabled |
Unsigned Files:
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.prey.agent.plist
Executable: /usr/local/lib/prey/current/bin/prey
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist
Executable: /Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyn cClient --sync com.apple.Safari --entitynames com.apple.bookmarks.Bookmark,com.apple.bookmarks.Folder
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.bombich.ccc.plist
Executable: /Library/PrivilegedHelperTools/com.bombich.ccc
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.logmein.raupdate.plist
Executable: /Library/Application Support/LogMeIn/update/raupdate /s
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist
Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
66 32-bit apps
Kernel Extensions:
/Applications/VMware Fusion.app
[Not Loaded] VMwareVMCI.kext (VMware, Inc. (Fusion), 6.0.4)
[Not Loaded] vmioplug.kext (VMware, Inc. (Fusion), 6.0.4)
[Not Loaded] vmnet.kext (VMware, Inc. (Fusion), 6.0.4)
[Not Loaded] vmmon.kext (VMware, Inc. (Fusion), 6.0.4)
[Not Loaded] vsockets.kext (VMware, Inc. (Fusion), 6.0.4)
/Library/Application Support/LogMeIn/drivers
[Loaded] LogMeInSoundDriver.kext (LogMeIn, Inc., 4.1.7559)
/Library/Application Support/Logitech.localized/Logitech Options.localized
[Not Loaded] LogiMgrDriver.kext (Logitech Inc., 6.80.1 - SDK 10.12)
/Library/Extensions
[Loaded] LogitechHIDDevices.kext (Logitech Inc., 3.9.5 - SDK 10.8)
[Loaded] LogitechUnifying.kext (Logitech Inc., 1.3.5 - SDK 10.8)
/System/Library/Extensions
[Not Loaded] LfEtherConfig.kext (2.0)
[Not Loaded] LfConnectDriver.kext (1.15.1 - SDK 10.9)
System Launch Agents:
| [Not Loaded] |
8 Apple tasks |
| [Loaded] |
152 Apple tasks |
| [Running] |
130 Apple tasks |
System Launch Daemons:
| [Not Loaded] |
34 Apple tasks |
| [Loaded] |
175 Apple tasks |
| [Running] |
123 Apple tasks |
Launch Agents:
| [Not Loaded] |
com.logmein.logmeinguiagentatlogin.plist (LogMeIn, Inc. - installed 2017-02-16) |
| [Other] |
com.paloaltonetworks.gp.pangps.plist (? ce949a03 - installed 2017-01-18) |
| [Running] |
com.Logitech.Control Center.Daemon.plist (? 209c949 - installed 2016-10-04) |
| [Running] |
com.logitech.manager.daemon.plist (Logitech Inc. - installed 2018-02-26) |
| [Loaded] |
com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-03) |
| [Other] |
com.logmein.LMILaunchAgentFixer.plist (? 2c91a132 - installed 2017-02-16) |
| [Not Loaded] |
com.logmein.logmeinguiagent.plist (LogMeIn, Inc. - installed 2017-02-16) |
| [Loaded] |
com.oracle.java.Java-Updater.plist (? 9b6fd2f5 - installed 2017-09-05) |
| [Not Loaded] |
com.logmein.logmeingui.plist (LogMeIn, Inc. - installed 2017-02-16) |
| [Other] |
com.paloaltonetworks.gp.pangpa.plist (? e325755d - installed 2017-01-18) |
Launch Daemons:
| [Not Loaded] |
com.logmein.logmeinserver.plist (LogMeIn, Inc. - installed 2017-02-16) |
| [Loaded] |
com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2016-12-21) |
| [Loaded] |
com.bombich.ccc.plist (? 41245744 - installed 2012-02-20) |
| [Other] |
com.adobe.fpsaud.plist (? 2afb3af7 - installed 2016-04-15) |
| [Loaded] |
com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-09-05) |
| [Loaded] |
com.cocoatech.pathfinder.SMFHelper7.plist (Dragan Milic - installed 2017-10-23) |
| [Loaded] |
com.logmein.raupdate.plist (? c8be1d3f - installed 2017-02-16) |
| [Loaded] |
com.google.keystone.daemon.plist (Google, Inc. - installed 2018-03-05) |
| [Loaded] |
com.leapfrog.connect.authdaemon.plist (? 234398a1 - installed 2017-09-16) |
| [Loaded] |
com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-12-09) |
| [Other] |
com.prey.agent.plist (? 714c4ad6 - installed 2016-09-01) |
| [Other] |
com.paloaltonetworks.gp.pangpsd.plist (? fcd5eb13 - installed 2017-01-18) |
User Launch Agents:
| [Other] |
com.zeobit.MacKeeper.Helper.plist (? 0 - installed 2012-02-10) |
| [Running] |
com.spotify.webhelper.plist (Spotify - installed 2018-03-09) |
| [Loaded] |
com.citrixonline.GoToMeeting.G2MUpdate.plist (? 0 - installed 2016-09-28) |
| [Running] |
com.apple.SafariBookmarksSyncer.plist (? 0 - installed 2010-02-25) |
| [Running] |
com.leapfrog.connect.monitor.plist (? 0 - installed 2013-12-30) |
User Login Items:
iTunesHelper Application (Apple - installed 2018-04-01)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Google Chrome Application (Google, Inc.
(/Applications/Google Chrome.app)
PhoneViewHelper Application (Ecamm Network, LLC
(/Users/***/Library/Application Support/PhoneView/PhoneViewHelper.app)
Internet Plug-ins:
o1dbrowserplugin: 5.41.3.0 (installed 2015-12-15)
SurveillanceClient: 3.11.10 (installed 2014-03-06)
Google Earth Web Plug-in: 6.0 (installed 2011-05-17)
Flip4Mac WMV Plugin: 2.4.0.11 (installed 2011-11-30)
Silverlight: 5.1.40416.0 (installed 2015-05-19)
AmazonMP3DownloaderPlugin101736: AmazonMP3DownloaderPlugin 1.0.17 (installed 2012-11-02)
FlashPlayer-10.6: 21.0.0.226 (installed 2016-04-22)
DivXBrowserPlugin: 2.0 (installed 2010-08-25)
QuickTime Plugin: 7.7.3 (installed 2018-01-31)
Flash Player: 21.0.0.226 (installed 2016-04-22)
LogMeIn: 1.0.961 (installed 2013-10-25)
googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11)
AmazonMP3DownloaderPlugin: AmazonMP3DownloaderPlugin 1.0.17 (installed 2012-02-27)
CouponPrinter-FireFox_v2: Version 1.1.9 (installed 2012-11-14)
iPhotoPhotocast: 7.0 (installed 2008-10-29)
LogMeInSafari32: 1.0.961 (installed 2013-10-25)
JavaAppletPlugin: Java 8 Update 151 build 12 (installed 2017-12-02)
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-25)
Move-Media-Player: npmnqmp 071701000001 (installed 2009-10-14)
3rd Party Preference Panes:
Flash Player (installed 2016-04-15)
Flip4Mac WMV (installed 2011-06-30)
Java (installed 2017-12-02)
Logitech Control Center (installed 2017-11-16)
Logi Options Launcher (installed 2018-03-09)
Time Machine:
Skip System Files: No
Mobile backups:
Auto backup: Yes
Volumes being backed up:
Macintosh HD: Disk size: 250.79 GB - Disk used: 166.09 GB
Destinations:
I**************e [Local] (Last used)
Total size: 999.86 GB
Total number of backups: 207
Oldest backup: 2013-11-07 09:30:28
Last backup: 2018-04-13 08:37:37
Top Processes by CPU:
| Process (count) |
Source |
% of CPU |
| mdworker (32) |
Apple |
35 |
| mds |
Apple |
28 |
| mds_stores |
Apple |
23 |
| WindowServer |
Apple |
11 |
| kernel_task |
Apple |
10 |
Top Processes by Memory:
| Process (count) |
Source |
RAM usage |
| kernel_task |
Apple |
1.07 GB |
| Google Chrome Helper (7) |
Google, Inc. |
652 MB |
| mdworker (33) |
Apple |
604 MB |
| mds_stores |
Apple |
415 MB |
| Mail |
Apple |
390 MB |
Top Processes by Network Use:
| Process |
Source |
Input |
Output |
| Mail |
Apple |
844 MB |
589 KB |
| mDNSResponder |
Apple |
3 MB |
624 KB |
| netbiosd |
Apple |
308 KB |
88 KB |
| apsd |
Apple |
11 KB |
11 KB |
| rapportd |
Apple |
347 B |
352 B |
Top Processes by Energy Use:
| Process (count) |
Source |
Energy usage (0-100) |
| mdworker (33) |
Apple |
51 |
| mds_stores |
Apple |
48 |
| mds |
Apple |
30 |
| mdworker (2) |
14 |
| backupd |
Apple |
10 |
Virtual Memory Information:
| Available RAM |
1.78 GB |
| Free RAM |
18 MB |
| Used RAM |
6.22 GB |
| Cached files |
1.77 GB |
| Swap Used |
79 MB |
Clean up:
/Library/LaunchAgents/com.logmein.LMILaunchAgentFixer.plist
/Library/Application Support/LogMeIn/bin/LMILaunchAgentFixer.app/Contents/MacOS/LMILaunchAgentFixer
Executable not found
/Library/LaunchAgents/com.paloaltonetworks.gp.pangps.plist
/Applications/GlobalProtect.app/Contents/Resources/PanGPS
Executable not found
/Library/LaunchDaemons/com.paloaltonetworks.gp.pangpsd.plist
/Applications/GlobalProtect.app/Contents/Resources/PanGPS
Executable not found
~/Library/LaunchAgents/com.zeobit.MacKeeper.Helper.plist
/Applications/MacKeeper.app/Contents/Resources/MacKeeper Helper.app/Contents/MacOS/MacKeeper Helper
Executable not found
/Library/LaunchAgents/com.paloaltonetworks.gp.pangpa.plist
/Applications/GlobalProtect.app/Contents/MacOS/GlobalProtect
Executable not found
Diagnostics Information (past 7 days):
2018-04-13 17:05:01 Last Shutdown Cause: 3 - Hard shutdown (once)
End of report