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Cursor disappears from external monitor on 10.13.4 update

Since updating macOS to 10.13.4 my cursor disappears on my external monitor.

A temporary fix is to increase the cursor size in System Preferences > Accessibility > Display > Cursor Size.

I'm on a MacBook Pro 13-inch 2017, Two Thunderbolt 3 port laptop.

MacBook Pro with Retina display, macOS High Sierra (10.13.4)

Posted on Apr 2, 2018 9:53 AM

Best reply

pierre-alban

Level 1

14 points

Posted on Apr 8, 2018 1:57 PM

Same issue here after 10.13.4 update

A little bit more details though, based on what I've read here and there, in case it could help :

Issue occurs on :
- MacBook Pro 13-inch 2017, Two Thunderbolt 3 ports
- External monitor :
- Magic Mouse 2 connected since 10.13.3
What I've tried to fix the issue :
- make the mouse pointer bigger : works, but not the best solution for me
- rotate my screen to standard rotation : works, but not the best solution for me
- reset SMC and PRAM : fail
- set Mirror Mode ON then OFF : temporarily works, then pointer disappears again when using Safari/Finder/Mail(...)
- try the other USB-C port : fail
- install 10.13.4 combo update : fail
Other info :
- The mouse shaking feedback works (cursor is displayed since its size is not the default size)
- Cursor actually works (but, well, being invisible, it's useless)

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25 replies

csumpter

Level 1

4 points

Apr 6, 2018 5:16 AM in response to pierre-alban

I have the exact same issue that started when I upgraded my 2017 13" macbook pro non-touch bar to 10.13.4.

Apr 9, 2018 6:31 AM in response to followtheheard

This isn't an all around fix. When the cursor changes to text select on external monitors, the cursor continues to demonstrate the bug by disappearing.

Romendo

Level 1

4 points

Apr 12, 2018 1:51 AM in response to followtheheard

Switch mirror mode and change your rotation to standard, then change your rotation to 90 as before and uncheck the mirror option. It works for me.

Apr 13, 2018 3:32 AM in response to followtheheard

I've been in contact with support and the word as of this morning is that they are aware of the issue and there will be a patch. Too early for any kind of ETA though.