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Level 1

6 points

Can't access https websites created with wix.com

Beginning on 4/1/2018 I am not able to access https websites that were created with wix.com, from my iPad 2. I am running OS 9.3.5(13G36). I am able to access other https sites (yahoo.com for example) but not sites I created with Wix. I have cleared the Safari cache and cookies, reset the network connections, done a hard reset but nothing has worked so far. I am also not able to access these sites from Chrome on my iPad. I AM able to access http sites that I created with wix. I am able to access my https sites from my iPhone,iPad Pro and Windows (Chrome and Edge). I was definitely able to get to the sites before 4/1/2018. An example site is https://www.nasmga.com. Thanks in advance for any help. So far, Wix support simply said they were able to access my site from an iPad and closed the support ticket.

iPad 2 Wi-Fi, iOS 9.3.5

Posted on Apr 2, 2018 6:25 PM

Best reply

ShagCA

Level 5

6,335 points

Posted on Apr 3, 2018 10:08 AM

The keyword is "support" which means that they will help you if you are using iOS 10 or later. However, that does not mean iOS 9 and older will not be able to access sites created using wix.com. You may still be able to access the website but they will refuse to help you (resolve problems) if you don't use iOS 10 or later.

See snapshot below. It says Android 7 and above. I'm still running Android 6 and I can access your site (nasmga.com) just fine.

https://support.wix.com/en/article/compatible-mobile-operating-systems

What happens when you try to access the website? Any error message? I know you said you can access Yahoo secure site, can you still access Yahoo now?

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Can't access https websites created with wix.com

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