Music skipping on iPhone

Due to all my work 2 factors auth, a restore is not an option for me. So out of desperation. For podcasts and music I used my home iPad Pro to work, and of course my wife updated the iPad last night and boom same problem.... even with wired headphones.... conspiracy me, thinks the government app that runs in the background to listen in is tied to Apple ID and not compatible with 11.3 yet :-)

Install iTunes on your PC / MAC, plug your phone in and click restore. You will be prompted to back up your phone beforehand. Once there restore is done, iTunes will display the backup to load back to your phone.

Yup, likewise here, affecting music playback as well as tunein radio and radio stations own apps (streaming). Audio also drops on the right channel after an hour, disconnecting and then reconnecting the headset fixes the dropped channel but happens again an hour after that. iPhone 7, iOS 11.3

Similar issue but I’ll expand as the iTunes library answer does not cover this. Problem with audio dropping during phone calls, after a silent pause audio restarts with skips, garbled and will slowly get back to correct audio quality.

So using a full iCloud backup then connecting to iTunes and doing a factory reset, then restore the iCloud backup when setting up fixed all the audio issues.

I got back all my Google Auth 2 factors back because it is now supported under iCloud. So happy it worked everyone!

I did the full restore. Worked for 24 hours then it returned. For me, it's more a quick "skip" and then distorted audio comes through via CarPlay. Restore may make some of the skipping less, but this problem is still there.

has anyone been able to get this problem rectified via Genius Bar yet? Apple's chat support is absolutely useless, they are barely a notch above outsourced Dell tech support in India. This issue is becoming increasingly frustrating... literally all audio output is FUBAR. Can't make calls reliably, can't listen to podcasts or music. The level of QC and testing Apple does with each subsequent iOS release is shoddier and shoddier... but thanks for those emojis Tim!

I am also experiencing this issue on my iPhone 6s but have narrowed it down to occurring whenever my screen manually or automatically goes to sleep. Very annoying since users often use there phone while on a call or listening to podcasts or music. Hope Apple figures it out...

UPDATE:

I tried to downgrade back to iOS 11.2.6, but Apple has already stopped signing the older version so it would not let me.

However...

As another posted stated...

I completely wiped my phone and reinstalled iOS 11.3 fresh and clean.

Then I restored from a backup.

It's been 2 days and I've had skips/pops/audio blackouts/cylon sounds.

I'll keep you updated if it returns.

Did you mean you've had NO issues with skips since doing the restore? When I restored, I got about 2 days of clean audio before it returned.

If you have success, would you share exactly what steps did you did? e.g. Full ERASE from inside the iPhone? Just RESTORE from iTunes?

I did a RESTORE from iTunes and then did a restore from backup. Two different separate steps.

Yes. Once I did the full restore, there have been no Audio issues (As detailed throughout this forum thread).

I did a 100% full Erase to Factory Fresh state.

Then is a completely separate step, I then restored from my backup.

I will be using my audio Player (Podcast and Music) most of the day today.

If the problems return, I will update this thread.

Step 1 backup to icloud

Step 2 hook up iphone to itunes by cable

Step 3 Click on restore option in Itunes

Step 4 once complete set it up and download the the icloud backup from icloud over wifi

I did these steps. takes a an hour or more, and have no more issues. Been using it a week now.

I had iphone 7 plus 256 gig ATT model

I am having this problem too and it is driving me INSANE. It happens with the podcast app and spotify, basically any audio. I thought it was maybe interference or a bad wifi connection, but it also happens with music i have stored on my phone in itunes. i heavily rely on podcasts and music during my work days, and i have been suffering through this for 3 weeks now.

I upgraded to 11.3.1 and I still have the audio garbled problem. It happens with iTunes and XM/Sirius. After listening to music for a bit (may be 2 minutes...or 10 minutes), I get a 10 second pause, and the about every 30 second the music/sound is garbled for 5+ seconds. I thought this update would have fixed that. Disappointed.

We've just purchased two 2018 ipads, space gray, and gold. You know, the ones with that super powerful A10 processor. Right from the Apple store, brand new out of the box, and audio skipping right away. My goodness that is disappointing! It sounds like audio buffer under run, and i'm 99% sure its just that. Dear biggest company in the world, please report this to your minions, cause this bug is just plain unprofessional, and disrespectful to your own customers.