Problems with voice during CarPlay calls since iOS 11.3

Same here and its related but Apple will not admit that. They are too busy gouging us for more money to upgrade to a new phone. My relationship them is ending if the new version doesn't fix it, I have an iPhone 7+ 256GB and I have an LG V20 crap Android Phone that works flawlessly with Android Auto.

Apple can't even call me back, no warranty left and I refuse to buy another Apple product until this is fixed or acknowledged it isn't important to them.

To all Jvc and Kenwood Head unit owners with dual USB ports... Please try this and confirm that you are able to play music off your flash disk whilst flash disk is plugged in at the same time have your iphone connected to the second USB port and be able to receive and make calls without the Head unit behaving erratically

Your Feedback will be appreciated thanks

This has happened to me too in my 2016 VW Jetta. I can hear all inbound calls fine, music, texts etc. Also there is no issue with my voice and my talk to text, but when I receive or make a call...the person on the other end says it sounds like I don't have good reception or my voice is garbled. If I disconnect from Apple carplay and use the VW Bluetooth phone...everyone can hear me fine. I have cleaned out my phone, USB ports, bought new cables, etc. and still experience the same issue with my iPhone 7plus. It super ***** because I do not get all the options via my car Bluetooth that I do with the carplay. Just noticed a new software update...hopefully this will address the issue.

11.4 solves it. But it sure would be nice if Apple would put out a statement while the problem is happening and let us know it is a known issue and going to be fixed.. but instead, we all have to come into the forums, try to establish that we are not alone, Buy new cables unnecessarily, reset and restart our devices… And waste our time trying to fix something we have no way to fix. I’m glad they fixed it in 11.4,

11.4 still hasn't solved the issue for me. I'm running public release 11.4 (15F79) on iPhone 7 128GB and a 2016 VW Jetta MK6 USA.

I will try to reflash the OS on my phone later tonight and try again. I also have a different iPhone 7 that I just upgraded to 11.4 which I'll try shortly and reply.

Anyone else still having this issue after upgrading to 11.4?

Volkswagen Beetle 2016

Apple Lightning cable

iPhone 6s

iOS 11.4

Still the same problem since iOS 11.3 During every calls placed or received through CarPlay, the other person can’t hear me properly. If the phone is connected through Bluetooth (without CarPlay) everything is fine.

Had the car checked, everything is fine. It is definitely an Apple problem, an iOS problem. Before iOS 11.3 I never had a single problem with CarPlay.

Still the same issue as well.

11.4.1

iPhone SE

Skoda Rapid Spaceback 2015

Seems to me like mainly VW group feedback ? (skoda - seat- vw - audi - bugatti- Porsche)

In any case, it's Obvious that some software issue is at play here, since they attempted to fix it in 11.4

I am running 11.4 on SE and suddenly lost phone audio yesterday on Mongoose Q2 Apple Carplay installed in Toyota Landcruiser.

Everything was fine before then.

Bluetooth does not help.

Hoping a solution comes through very soon.

I am still experiencing CarPlay and Bluetooth phone quality issues after upgrading from IOS 11.3 to 11.4. I hear others fine but my voice is garbled or stuttering to everyone I call.

Very frustrating.

Iphone: 7+

IOS: 11.3 or 11.4

LDV T60 (2018)

Apple Lightning Cable

We’ve got a new Audi Q7 and I upgraded my phone to iOS 12 beta. We still cannot use the phone while using CarPlay. C’mon Apple. Just cause your a Trillion Dollar company now doesn’t mean you shouldn’t solve this.

I have the same problem. Tried everything. Now on 11.4.1 and still no fix!

SEAT Alhambra, iPhone 6 and apple lightning cable. My dealer charged me £200 for the code to activate this crap. Pretty embarrassing really, I now have to stick to Bluetooth in case I have to take a call.

Hi All,

I had a the same issue with crackling noise on the receiving end using my Iphone 7 in a VW Arteon 2018.

I sounds like an software problem with the noise cancelling failing. I soon as you speak yourself, the noise is gone.

I did the following:

I tried an Iphone 5s : works

I tried an Iphone 6: works

I tried an Iphone 7: works:

I tried an Iphone 7 plus: works

All different service providers and sim cards

Convinced it was my phone (my specific phone) I went I trying a new Iphone 7 plus. On entering my sim card. same issue again.

Then I tried my simcard in my wifes Iphone 6: and suprisingly It was bad too.

How on earth can the simcard be an issue here? I cleaned my simcard using contact spray, placed it back in my 7. Gone was the problem. It took me a week to get here.

I am still somewhat surprised. What also can be the case. I have read on other forums that specific providers might have issues. So the answer in my case might be eighter the simcard itself making a bad connection. Or more likely: by chaning the simcard you force your phone updating the service provider settings, whilst setting things right.

I am still in a bit in disbelieve that this is what sorts out the problem. I will be testing more next week. This is what I did. Maybe it helps for some of you too.

Good Luck!

You can join here:

Apple Beta Software Program

https://discussions.apple.com/thread/8361098?start=10&tstart=0

Two threads with the same

Hi XWB,

I have the same problem since the update to iOS 11.3. I will now make a downgrade again and tell you if it works.